Reviews Ursul

Very happy with my purchase on Ursul. The design is original, the finish of the product seems very good. I am disappointed on 3 points: the fact that the merchant site is a Shopify is not reassuring from my point of view. Second point, the delivery option to a relay point does not allow you to choose your relay point (or it is very poorly done, and I did not like the Neighbor relay option which consists of picking up my package next to my home and having to make an appointment with the person who received the package in my place). Finally, on the site, the item is presented in a nice leather box, the reality is that it arrives in a cardboard box in the brand's colors. These elements detract from the shopping experience of a product at €390, despite a quality that seems to be there. Ursula you are a great brand, we count on you to improve that!

No order tracking No option to choose your delivery location I had to call twice to find out where my order was in processing... The packaging is good though and the product matches its description

The bracelet is more yellow than camel, I'm a bit disappointed, it's a gift for my mother's 60th birthday. She chose it, but I hope she won't be disappointed either.

Very pretty bracelet. Disappointing however on the engraving because the spelling was not respected. I wanted "A notre coach préférée" in the feminine and it was engraved in the masculine "préféré"! Too bad, because it's a woman's bracelet.

Original men's jewelry brand

I asked for a gift bag in the order and it was not delivered! I had to look for something else to give the gift.

3 stars for a top-notch, friendly seller. But I am very disappointed with the quality of the jewelry.

I bought a leather strap bracelet for my husband. The look is very nice but the fasteners to hold the link hurt his wrist. It's a shame he's even thinking of changing the fastener... I don't know if it'll be possible.

Hello, very good sales approach, mention TB for the call to advise me on the choice of leather color initially chosen. On the other hand I'm disappointed with the finish, given the price, I expected a more beautiful leather in terms of finish and the orange color does not render as on your site. I'll have to see when I offer it if we exchange it for another model.

I ordered a bracelet to be engraved for a birthday, only the engraving can not be done because the engraving machine is broken. I will receive the bracelet without engraving very disappointed.

Disappointed by the bracelet, which I thought would be wider based on the photos. Nothing beats the direct visual.

I'm a bit disappointed with my order because the color of the bracelet doesn't match the one I saw on the site when I placed my order. It's either a delivery error or a problem with the site. So I was a little disappointed when I opened the parcel. I kept it because the model is very pretty, even if it's not the color I expected, and it says that you have to pay to return it and send it by recorded delivery with signature. A bit expensive ....

The bracelet is nice, but I find the packaging a bit average for the price, it's a cardboard box.

Good product bought in store but contrary to what is indicated I did not have the moisturizing cream for leather for my SPARTIATE Bracelet. I was also told that it was silver, whereas it's steel.

Satisfied for the bracelet, however for a gift, I find that not providing a certificate that it is gold, and just a white sheet A4 with written in gold is not the detail of the grammage. It's just a shame.

Beautiful products, but questionable value for money.

Hello, U.must signet ring well received, beautiful product but received unengraved.

The quality of the product is there (metal + leather) but the metal U exerts too much pressure on the upper part of the wrist, which after a while becomes painful (you can even see the notch mark on the skin).I tried to spread the U further apart but nothing helped.

Good experience but I'm missing the engraving I asked for, otherwise not bad.

Super fast service but very disappointing product considering the selling price of 100 eurosFor information on the one hand I did not know that we could change the product after buying from youand on the other hand how to exchange? I do not see the return form indicated.For info my first name is Jean-Yves and not Jean-Marc.Thank you for your quick response.

Good order tracking, the site gives you confidence. Negative points: -Delivery is not offered like on most merchant sites-2 weeks delivery for an item in stock.

Beautiful bracelet but the fastening system doesn't hold, it's already fallen off 2 times... disappointed for the price.

I have no quarrel with the quality and aesthetics of the product. I made a gift to my friend U TURN TWice without worrying about the size. I took the smallest but in fact there are no dimensions above 19.5 cm and my friend is over 20.5 cm around the wrist, so he won't be able to wear it. Too bad!

Quite disappointed with the model as it's not very practical to put on and take off. Expensive for the result.

Hello Mr. Théry,I'm contacting you regarding the order I placed on APRIL 25 and received on Monday April 30.I have a very very URGENT request to ask you (an exchange) because it's my companion's birthday present.I've been trying to reach you since Monday but to no avail.... It's an Uturn twice gun leather bracelet in dark chocolate color and size M that I'd like to change to tan color size L because the size isn't right and I recently learned that my companion has a preference for light brown color. Is it possible to exchange it for tan color and size L instead of M?I'll be in Paris from tomorrow evening so I can go to your factories on Friday and exchange it directly as I live in Brussels, my partner lives in Paris and we're celebrating his birthday on Saturday evening and it's VERY VERY URGENT...Could you please let me know as soon as possible?Thank you very much...Yours sincerely,Mlle Van Kesteren Birman AudreyHere's the order summary: Order Number : 206543021714Merchant Order ID : 3359528779845Total : 139.90 ( EUR )Billing Information Audrey van Kesteren Birman IP: 81.247.82.145 IP Location: Brussels ( Belgium )

Bnj,The delivery is long. Thank you