★★★★★
based on 565 reviews published
Latest positive customer reviews
I placed an order for a leather bracelet, its gift bag and an engraving. But the invoice was later updated without the engraving.Edit: Ursul customer service was very efficient in handling the situation. They contacted me on Wednesday and apologized for the error due to their system. They did the engraving the same day and delivered a new, engraved bracelet the next day - Thursday.
Very nice bracelet as proposed on the site and faster delivery than expected.
Very pleasant and comprehensive site, very easy to navigate. I had to call customer service: they are available, responsive, professional and very friendly!
Excellent quality! Very well made jewelry! Would recommend. Two bracelets bought two years ago, worn every day they don't move!
Nothing to report on the order, fast but missing a little something... Very basic packaging, no storage bag... the experience could have been better.
My friend was delighted with the gift and I think I'm going to treat myself, as the women's jewelry is also magnificent.
Perfect for me. Beautiful bracelet.
Fast and efficient order, arrived on time, ultra compliant with the description. Very suitable, noble, long-lasting material (I never take it off my wrist); excellent value for money. Engraving on bracelet top-notch. I recommend + + !
Fast shipping, the bracelet is beautiful.
I bought a silver ring from URSUL, the product arrived on time. I asked for an exchange because the bracelet was too big, everything went well, the new ring is perfect, thank you.
Le Top! Received within a week! Very good quality, very chic! The color is beautiful dark gray matte.it makes its effect! I love it. The next order will be for me?
Power bracelet bought a week ago. Very beautiful and superb quality.great feedback (where I picked it up, )Purchase made on the internet with collection in a relay point.hyper conciliatory manager so that I could pick up my purchase the same day. It was the opportunity to have a great exchange (on the product, the genesis of the brand, its activity, )I absolutely do not regret my purchase for all that and I warmly recommend the Ursul brand.
Excellent customer serviceFast delivery and prompt refunds
Very happy with the bracelet I bought, which is masculine and chic. Good choice of finish.
Very well made product, but above all, the support I received during the purchase was fantastic. Urgent order placed on the afternoon of 14/02 because of Valentine's Day, Ursul agreed to do the engraving the same day in his workshop. Thank you very much. I highly recommend
The jewelry corresponds well to the product shown on the online site. The seller was flexible and accommodating so that I could get the jewel back quickly. Thank you very much!
Elegant store with a friendly, helpful sales assistant.
Fast delivery, bracelet even more beautiful than on the site
Order received very quickly: item conforms to description with impeccable design and quality of materials used; packaging was really neat!
I got the designer directly on the phone, very nice, available and very responsive!
Product conforms to the description, super fast shipping, super
High-quality jewelry with a refined design and, above all, rare products that you don't see everywhere.
Very nice product, very happy with my purchase, now I just have to give it as a gift, but no doubt about it .????
There was a problem updating the web page, so I ended up ordering a product that was unfortunately no longer available. The staff, however, were very friendly and got back to me quickly to rectify the problem! I really appreciated it!
Great quality product and great customer service (accessible and responsive)!
It's the second time I've ordered and the beauty and quality of the products are always there... A rare thing now, there's a telephone number and someone behind it who knows how to meet our expectations! Great company, I can't recommend it highly enough!
Thank you for your excellent comment! We are delighted that you were satisfied with our products and customer service. We make it a point of honor to meet our customers' expectations and offer them quality products.
Thank you again for your recommendation, we really appreciate it!
The Ursul team.
It's the second time I've ordered and the beauty and quality of the products are always there... A rare thing now, there's a telephone number and someone behind it who knows how to meet our expectations! Great company, I can't recommend it highly enough!
Nice product but complicated to put on
Very easy to contact, available and attentive to customer needs. Very good quality of the item ordered, in line with the photos on the site.
Fast, reliable shippingQuality and chic product (black silver bangle bracelet)
A very pretty bracelet that I went to buy in a store after seeing the model on the website. My only regret is that I can't wear it all the time (especially in the shower), as I'm afraid it will get worn out quickly and is a bit complicated to take off every day.
A very pretty bracelet that I went to buy in a store after seeing the model on the website. My only regret is that I can't wear it all the time (especially in the shower), as I'm afraid it will get worn out quickly and is a bit complicated to take off every day.
Delivery is fast and the product is of high quality.
Very nice bracelet because it's unusual. However, after two days' wear, the bracelet showed scratches without any action having been taken that might damage it... So it's impossible to wear it in everyday life if you want to keep the polished finish. The Ursul team is very attentive to customers' needs and doesn't hesitate to inform them with a phone call as soon as any doubt arises. Thank you for your responsiveness.
Very nice quality product, the gift was very much appreciated by the recipient. Very fast delivery and very responsive when I asked a question about the care of the jewelry. I'm delighted to recommend this brand, which I didn't know at all.
Perfect fast shippingVery nice bracelet
Delivery okSuper product
Hello,The clasp is difficult to close. Maybe it needs a "helping hand". Ditto for my wife. These bracelets don't suit me, but they seem to be of good quality.