9.6/10
★★★★★
based on 565 reviews published

Latest customer reviews

5 /5
★★★★★

I ordered a bracelet.... Very beautiful in a beautiful box.... Plus, made in France. Thank you very much. My partner is delighted.

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Didier P.
purchased on 26/12/2020
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Answer from Ursul
Thank you very much for your positive feedback! We're delighted that you liked the bracelet, the packaging and the fact that it's made in France. It means a lot to us. We hope your companion will be as delighted as you are by wearing it. See you soon on Ursul!
5 /5
★★★★★

Personalized withdrawal optionsAvailability Professionalism

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Acheteur Vérifié
purchased on 25/12/2020
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Answer from Ursul
Thank you for your positive review of our Ursul website. We are delighted to have been able to meet your expectations in terms of personalization and availability. Customer satisfaction is our priority and we will continue to use our professionalism to offer you a quality service. Thank you again for your trust and loyalty. Best regards.
5 /5
★★★★★

Products completely in line with my expectations and top-notch after-sales service.

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Acheteur Vérifié
purchased on 23/12/2020
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Answer from Ursul
Thank you for your positive feedback! We are delighted that our products met your expectations and that you were satisfied with our after-sales service. We hope to see you soon on our site. Sincerely, The Ursul team.
5 /5
★★★★★

The person I spoke to on the phone was extremely friendly and helpful!

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Acheteur Vérifié
purchased on 21/12/2020
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Answer from Ursul
Thank you for your message and your positive feedback on the bracelet. We are delighted that you like it and hope that the person for whom it is intended likes it too. We are always happy to help our customers in any way we can. Thank you for your confidence and have a nice day!
2 /5
★★☆☆☆

Good experience but I'm missing the engraving I asked for, otherwise not bad.

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Dylan M.
purchased on 21/12/2020
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Answer from Ursul
Hola Dylan, siento mucho que no hayas recibido el grabado que solicitaste. Sentimos mucho el problema y haremos todo lo posible para solucionarlo. Gracias por depositar tu confianza en Ursul".
5 /5
★★★★★

Top quality product and excellent customer service! We recommend it!

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Acheteur Vérifié
purchased on 21/12/2020
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Answer from Ursul
Thank you very much for your positive feedback on our product and our customer service. We are delighted to hear that you are satisfied with your purchase. We hope to see you soon on our site!
4 /5
★★★★☆

Compliant product. High quality finish. Fast delivery.

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Pierre B.
purchased on 19/12/2020
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Answer from Ursul
Thank you for your positive feedback on our Ursul site, Pierre. We are delighted that your product meets your expectations in terms of quality and that you appreciated the speed of our shipment. Please don't hesitate to contact us if you need any further help or advice. Have a nice day!
4 /5
★★★★☆

I'll come back to my rather harsh comment, because I had the designer call me (a serious person) and explain to me the materials he was working with. I better understood the lightness and finesse of the object! I was expecting something heavier, so I thought it was a scam. Nevertheless, I'd recommend this site, as calling the customer back shows just how serious this designer is.

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Maryline D.
purchased on 19/12/2020
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Answer from Ursul
Thank you Maryline for your feedback. I am delighted that you had the opportunity to speak with the designer and better understand his work. We are always here to answer any questions our customers may have and offer them the best possible service. We hope you continue to enjoy our products. Please don't hesitate to contact us if you need anything. Have a nice day!
5 /5
★★★★★

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Curien P.
purchased on 18/12/2020
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5 /5
★★★★★

Perfect, very beautifulThank you for your promptness

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Sophie D.
purchased on 18/12/2020
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Answer from Ursul
Thank you for your trust and your positive feedback! We're delighted that you like our products and that our service has lived up to your expectations. See you soon on our Ursul website!
5 /5
★★★★★

Fast delivery, in a neat package. The product I received was exactly as presented on the website. I absolutely recommend Ursul?

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Acheteur Vérifié
purchased on 18/12/2020
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Answer from Ursul
Thank you very much for your positive review, we are delighted to hear that you enjoyed your experience with our brand. We are happy to hear that you are satisfied with your purchase and we hope to see you soon on our site!
5 /5
★★★★★

Shipment conforms, well packed and very fast reception.

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Lea P.
purchased on 18/12/2020
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Answer from Ursul
Thank you for your positive feedback, we are delighted that you enjoyed our service. We hope to see you soon on our site. See you soon on Ursul!
5 /5
★★★★★

It's a gift for my grandson chosen by him vive son appreciation a noel merci

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Monique B.
purchased on 17/12/2020
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Answer from Ursul
Thank you Monique for your positive review of Ursul! We are delighted that your grandson has chosen this gift and hope that he will find it to his expectations this Christmas. Thank you for your trust and support!
5 /5
★★★★★

Fast delivery.perfect!

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Sandrine N.
purchased on 17/12/2020
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Answer from Ursul
I'm delighted that you're satisfied with our delivery service, Sandrine. We attach great importance to speed and quality of service for our customers. Thank you for sharing your opinion about Ursul!
5 /5
★★★★★

Very good experience for a first time. Good contact with the jewelry designer. I recommend this site.

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Valérie C.
purchased on 17/12/2020
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Answer from Ursul
Thank you so much for your positive feedback, Valerie! We are delighted that you enjoyed your experience on our site and that you had a good contact with our jewelry designer. We hope to see you soon on Ursul!
5 /5
★★★★★

As usual, everything happens very quickly between the order and processing. Thank you ????

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Sandrine P.
purchased on 15/12/2020
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Answer from Ursul
Thank you very much Sandrine for your positive feedback! We are delighted to count you among our loyal customers and hope to continue to meet your expectations quickly and efficiently. See you soon on Ursul! Best regards, The Ursul team."
5 /5
★★★★★

Meets my expectations. Very fast delivery. I highly recommend

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Acheteur Vérifié
purchased on 12/12/2020
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Answer from Ursul
Thank you for your positive review of our site, Ursul. We are delighted that your order met your expectations and that delivery was quick. We also appreciate your recommendation and hope to see you soon on our site!
4 /5
★★★★☆

Received my parcel promptly, at the right address, well packaged...The handmade workmanship is respected, with a slight bias apparent on the back of the leather strap. Hoping now that this gift will please my man.Thank you.Happy Holidays.

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Katia T.
purchased on 12/12/2020
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Answer from Ursul
Thank you for your positive feedback on our Ursul website. We are happy to know that your package arrived quickly and in good condition. We are also delighted that you appreciate the quality of our craftsmanship. We hope your man will also be pleased with his gift. Thanks again and happy holidays to you too.
5 /5
★★★★★

Great service, fast shipping... the gift was a huge hit!!!! Iguana bracelet

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Frederic F.
purchased on 11/12/2020
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Answer from Ursul
Thank you very much Frederic for your positive review of our Ursul website! We are delighted that your order arrived quickly and that the gift made you happy. The iguana bracelet is indeed very much appreciated by our customers. We look forward to seeing you again on our site!
5 /5
★★★★★

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Laura S.
purchased on 11/12/2020
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Answer from Ursul
Hello Laura, thank you for your review of our Ursul website. We are delighted that you enjoyed your experience. We work hard to provide a quality experience for our users. Your feedback is very important to us and we hope to see you back on our site soon. Thank you again and have a nice day.
5 /5
★★★★★

Perfect service. Friendly, efficient, ... top notch!

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Madame B.
purchased on 10/12/2020
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Answer from Ursul
Thank you very much for your valuable feedback on our Ursul website. We are delighted that our services lived up to your expectations and that you appreciated our friendliness and efficiency. Your satisfaction is our priority, so we hope to see you soon on our site. Thank you again for your trust and your 5-star rating, it encourages us to maintain our high level of service."
5 /5
★★★★★

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Olivier F.
purchased on 10/12/2020
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5 /5
★★★★★

Perfect Thank you

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Sophie I.
purchased on 10/12/2020
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Answer from Ursul
Thank you, Sophie, for your positive review of our Ursul site. We are delighted to hear that our service is working well for you. We will continue to do our best to provide you with a pleasant and satisfying experience. Thank you again for your confidence!
5 /5
★★★★★

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Céline L.
purchased on 09/12/2020
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5 /5
★★★★★

Product delivered on time, fast and professional service. The bracelet is impeccably finished. It's even more beautiful than I imagined. Perfect for a Christmas gift. Very pleased!

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Aurélie
purchased on 05/12/2020
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Answer from Ursul
Thank you for your positive feedback Aurélie! We are delighted that you are satisfied with your order and hope that your Christmas gift will be appreciated. We attach great importance to the quality of our products and the speed of our service, thank you for your confidence in our company. We hope to see you soon!
4 /5
★★★★☆

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Marie C.
purchased on 03/12/2020
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5 /5
★★★★★

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Acheteur Vérifié
purchased on 28/11/2020
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3 /5
★★★☆☆

Super fast service but very disappointing product considering the selling price of 100 eurosFor information on the one hand I did not know that we could change the product after buying from youand on the other hand how to exchange? I do not see the return form indicated.For info my first name is Jean-Yves and not Jean-Marc.Thank you for your quick response.

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Acheteur Vérifié
purchased on 28/11/2020
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Answer from Ursul
Jean-Yves, thank you for contacting us. We are sorry that the product does not meet your expectations. We will contact you to exchange the product.
5 /5
★★★★★

Excellent products, competent customer service and more than satisfactory delivery times. I've owned a bracelet from the Spartan collection for 8 years now. I haven't noticed any wear but, to be honest, I only wear it occasionally as it deserves to be taken out for special events. But I never tire of it. Proof - I've just ordered a U'TURN bracelet for my wife, which was delivered outside France in less than 24 hours! No problems with online payment, immediate shipment with tracking and everything professionally packaged. I can only recommend it.

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Lucas
purchased on 19/11/2020
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Answer from Ursul
Thank you for your glowing review of our Ursul site, Lucas. We are delighted that you appreciated our products, our customer service and our fast delivery. The fact that you have been a loyal customer for 8 years is the best proof of the quality of our products. We are delighted that you also chose to order a U'TURN bracelet for your wife and that you were satisfied with the delivery in less than 24 hours, even outside France. Thank you for your trust and recommendation. See you soon on Ursul!
4 /5
★★★★☆

Good responsiveness to size changes

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Benoît G.
purchased on 12/11/2020
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Answer from Ursul
Thank you Benoît for your review of our Ursul site. We are delighted that you appreciated our responsiveness in the event of a size change. We do our utmost to ensure optimal customer satisfaction. Thank you for your 4/5 rating. See you soon on Ursul!
4 /5
★★★★☆

Original signet ring. Resistant. Can be worn in many different ways. It's not extraordinary, but it's great.

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Lassana B.
purchased on 09/10/2020
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Answer from Ursul
Thank you for your review of our Ursul product. We are delighted that you are satisfied with it and that it offers a certain versatility in its use. We take your note into account and hope you will continue to enjoy our original signet ring. Thank you again for your feedback.
5 /5
★★★★★

Beautiful ring that I gave to my partner. He approved 🙂 I called the boutique for advice, the person was available and very friendly.

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Acheteur Vérifié
purchased on 18/10/2020
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Answer from Ursul
Thank you very much for your positive review of our ring! We are delighted that you and your partner like it. We are also pleased that you appreciated our friendly and helpful customer service. We hope you continue to enjoy this ring for years to come. Thank you again for your confidence in us!
5 /5
★★★★★

The time between the order and receipt was ultra fast and there was nothing to say about the condition of the parcel... Very pretty jewelry, I hope it will make its effect

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Bertrand H.
purchased on 08/10/2020
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Answer from Ursul
Thank you Bertrand for your positive review of our Ursul website. We are delighted that you appreciated the speed of delivery and the condition of the parcel. We also hope that the jewel you have purchased will work and bring you complete satisfaction. Thank you again for your trust and don't hesitate to come back to us if you need other jewels. See you soon on Ursul!
5 /5
★★★★★

The article arrived very quickly, even more beautiful than the photo.

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Caren M.
purchased on 07/10/2020
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Answer from Ursul
Hello Caren, thank you very much for your glowing review of our Ursul site. We are delighted that your shopping experience was enjoyable and that you are satisfied with your purchase. We hope to see you soon for new orders. Thank you again for your trust and loyalty. We look forward to serving you again. Sincerely, The Ursul team.
4 /5
★★★★☆

Top-notch customer service provided by the manager and creator himself, to whom I spoke for a smooth and unobjectionable return... Great commercial sense and very beautiful quality products... Thanks for the originality, it's out of the ordinary!

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Acheteur Vérifié
purchased on 03/10/2020
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Answer from Ursul
Thank you very much for your positive feedback about our customer service and quality products. We are happy to have been able to offer you a pleasant shopping experience and hope to see you soon on our site.
5 /5
★★★★★

Very nice products and impeccable delivery service (speed, follow-up). I highly recommend this brand to which I have been loyal for many years.

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Acheteur Vérifié
purchased on 02/10/2020
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Answer from Ursul
Thank you for your loyalty! We're glad you like our products and services. Our team does its best to provide a quality experience for our customers. We hope to see you soon on our site. Thank you again for your confidence!
5 /5
★★★★★

The design of this brand is great, the quality very good.

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Virginie S.
purchased on 21/09/2020
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Answer from Ursul
Thank you very much for your positive review of our Ursul brand! We are delighted that you like the design and quality of our products. Don't hesitate to come back to our site to discover our new products. We hope to see you soon!
5 /5
★★★★★

Original and high quality jewelry.quick and easy contact to repaint questions.many thanks!

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Jean-francois C.
purchased on 20/09/2020
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Answer from Ursul
We're delighted to hear that you appreciate our original, high-quality jewelry. We are delighted to have been able to answer all your questions and we thank you for your confidence. We look forward to seeing you again on our Ursul website.
5 /5
★★★★★

Very nice bracelet and very fast and careful delivery.Ursul has a golden and very competent customer service that knows how to solve problems efficiently. He was able to convince me to give my bracelet a 5-star rating.

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Messen J.
purchased on 10/09/2020
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Answer from Ursul
Thank you Messen for your positive review of our Ursul website. We are delighted to hear that you enjoyed our products as well as our customer service. Your satisfaction is our priority and we will always do our best to solve our customers' problems. We hope to see you soon on our site for new purchases!
3 /5
★★★☆☆

Good order tracking, the site gives you confidence. Negative points: -Delivery is not offered like on most merchant sites-2 weeks delivery for an item in stock.

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Acheteur Vérifié
purchased on 27/08/2020
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Answer from Ursul
Thank you for sharing your experience with us. We strive to provide quality order tracking and sincere customer service. However, we understand that free shipping is an important benefit and we work hard to offer fast delivery. We appreciate your feedback and do our best to improve the service.