English
/10
★★★★★
based on 36 reviews published
★★★★★
based on 36 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
One of the ordered items arrived with a defect and it took several months to manage to replace the product
Helene V.
purchased on 16/07/2025
Translated review
Answer from Vent de Bohème
Hello Hélène,
Thank you for your feedback. We are sincerely sorry to hear that one of your items was defective and that the replacement process was long. We have reorganized our customer service at the beginning of 2026 to handle special cases like this one more quickly. Please do not hesitate to contact us directly for any future assistance, we are here to help you.
Best regards,
The Vent de Bohème team
Thank you for your feedback. We are sincerely sorry to hear that one of your items was defective and that the replacement process was long. We have reorganized our customer service at the beginning of 2026 to handle special cases like this one more quickly. Please do not hesitate to contact us directly for any future assistance, we are here to help you.
Best regards,
The Vent de Bohème team