English
★★★★★
based on 59 reviews published
Latest neutral customer reviews
The fan is pretty. But for the price, I thought the wood would be varnished. It will get dirty quickly if I don't varnish it myself.
Thank you for taking the time to share your feedback. We are glad that you like the fan and take note of your comment regarding the wood finish. We have never received negative feedback on this point; it does not get dirty easily and you can clean it safely with a damp cloth.
Best regards,
The Vent de Bohème team
Regarding the products, nothing to complain about. However, the site announces a shipment within 48 hours. After my order, I received an email informing me of a delay of about 10 days. Then, after the deadline passed, I followed up by email twice without ever receiving a response. In the end, I placed my order on 9/05 and received it on 29/05 (it was a birthday gift for 24/05!) Too bad.....
Thank you for your feedback and we are delighted that you liked our products. We sincerely apologize for the inconveniences encountered during the shipping of your order and the lack of communication regarding this. This is an exceptional situation related to a temporary stock shortage and a failure on the part of the carrier. Please be assured that we take your comments into account in order to improve our service in the future.
I am quite disappointed with the quality of the finishes of the 2 fans purchased. Also, the packaging leaves much to be desired for the price, wrapped in kraft paper. Disappointed, even more so, that I had bought a fan of your brand in a store in Montpellier 6 years ago, in a nice cardboard case with your brand name. The price was of course lower but the quality much better.
Thank you for taking the time to share your opinion. We are
I found that the preparation and delivery time of my order was relatively long.
Thank you for taking the time to share your feedback. We are sorry to hear that the preparation and delivery time of your order did not fully meet your expectations. We had a stock shortage for a few days on one of your ordered products, this situation has been resolved. Thank you for your patience.
Best regards,
The Vent de Bohème team