VivaLing consistently delivers engaging, effective language learning through flexible scheduling and a user-friendly platform. Customers highlight fast, professional teachers who tailor sessions to their children's needs, with many noting steady progress, confidence boosts in speaking, and enjoyment of lessons from young ages. The service is praised for clear learning objectives, reliable customer support, and a responsive, easy-to-use booking system that fits busy families.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Students for almost 4 years, our children have progressed incredibly thanks to the teachers who are all involved, professional, and positive. I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Once you have found the coach that suits your child, it is a pleasure to see them evolve in the practice of the language and build trusting relationships that help them feel comfortable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
A great learning site for languages. My 8-year-old daughter loves her English classes and would like to take them every day. The native teacher is great, the classes are structured and fun. The Customer Service is also attentive and responsive. I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
I really like the flexibility of VivaLing and the possibility of having short sessions more often.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2022
The site has some booking goals at the moment.
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Response from VivaLing
Hello, We are sorry for the difficulties you are experiencing. Can you tell us more by contacting the support service so that we can understand the problem? [email protected] Thank you Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
The service is very convenient and the facilitators are very professional.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/03/2022
I clearly distinguish the site (3 stars, a bit outdated perhaps) from the services offered (5 stars without hesitation!). + Site: easy to use, both for registration and for booking/canceling sessions. + Site: numerous email reminders to avoid forgetting a session, very practical. - Site: the layout could be improved to facilitate the readability of information. - Site: a system allowing payment by Bancontact (QR code) would be welcome to facilitate payments. + Product: the service is excellent! + Product: the coaches are really great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
The site is simple and clear. I can easily manage the profiles of my 3 children. The recorded videos are a good support for reviewing the lessons. 'Vivaling Support' is quick and efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2022
We are delighted with the courses and the pricing options offered. However, we only have a choice of 2 teachers, fortunately my son clicked right away with the first one.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Very easy to use, great organizational flexibility. It's a pity to only have a choice between 2 teachers, it's a bit limited. 1 or 2 more would be perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2022
Very personalized and responsive service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Very good responsiveness
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/02/2022
Non-existent support, never any response. I lost a lesson because I couldn't connect. I almost missed another one, luckily I thought to switch to my mobile (not great on mobile!)
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Response from VivaLing
Hello, We are sorry for the difficulties you encountered and surprised. Our support service responds to all requests within 48 hours. We can be reached by email ([email protected]) or by appointment via video or phone (https://go.oncehub.com/VL-Master). Indeed, our courses are accessible via different devices: computer, tablet, or smartphone and emails regularly inform you of your reservations. Please feel free to contact us so we can understand what happened. Have a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Several packs to choose from that can serve the whole family, nothing to complain about!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2022
Cannot change the reservation, have to cancel and book again. Very often at the end of several reservations, the system 'freezes'. Also, the reservations are not updated in real-time on the account, need to log out and then log in.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Great, I love VivaLing. My 3-year-old son is making huge progress. He looks forward to seeing his teacher every week. It's practical, easy to use, and flexible. The lessons are fun and the progress is obvious. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
Very good except that I completely got mixed up with the schedule at the very beginning because we went on vacation in Europe. Not completely obvious to change time zones.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2022
My son is on his 2nd lesson and so far everything is going well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2022
Very easy to use site and the instructions are clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Very good site, simple and intuitive interface, customer service attentive, and efficient and passionate teachers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Very good courses, personalized support, a follow-up from session to session with the video of the session done, feedback and homework to do.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
A very nice discovery during the lockdown, our child is delighted with the English lessons he takes every week
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2020
The teachers are great!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2020
No response from customer service regarding a missed session due to unavailable zoom
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Response from VivaLing
Hello, We are sorry that you encountered difficulties. This session has been refunded to you following the review of your file. We remain at your disposal for any questions. Have a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
An efficient and quality service with results at the end: my children love seeing their coach, love learning English and have a good accent! The prices are interesting when you take a package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Effective platform and the trainers are top-notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Very good follow-up of requests by the Vivaling team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2020
The calendar jumps from time to time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
No particular issues with registration
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
Clear and easy to navigate site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
Professional, efficient, very fun and super attentive. The teachers adapt to all requests (school revisions, deepening, preparation for tests). In short, absolutely recommendable... From 3 years old, I have tested it and it is incredibly effective!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2020
Easy to get started and very complete explanations provided for the first connections and video sessions. Clever concept in times of health crisis! However, our child is young (3 years old) and the level of the 'teacher' was not suitable (alphabet not yet known even in French, too many questions when he doesn't know many words rather than using repetition). Needs adjustment on this point.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
Very easy to use the site. My son has been preparing for the B2 for a year with his coach. He is very happy with his classes and has made good progress. The classes are very interactive and the coach adapts to my son by using his own interests as starting points for conversations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2020
Good quality service, competent, pleasant, and responsive teachers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Very easy to book a session, my son enjoys the session, the coach is great. I like to receive a session report to follow up on the progress.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2020
Very easy to navigate and book classes and buy packs. Maybe it is possible to offer loyalty points?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Quick to register, to follow the classes. Great teachers, classes are always recorded. The children love it (cool)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2020
This site is great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2020
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
Very agile and very accessible solution
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