Customer reviews of Vives de la Cortada

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 4 026 published reviews
5 3 537 88% 4 266 7% 3 99 2% 2 43 1% 1 81 2%

Summary of reviews

The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.

All reviews

A
Aurora S.
Rating: 5 out of 5
following a purchase from 02/03/2025
Everything perfect, fast shipping.
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Arnau B.
Rating: 5 out of 5
following a purchase from 28/02/2025
as always good! it's a pity the sales don't last longer!
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Johnny N.
Rating: 5 out of 5
following a purchase from 27/02/2025
fine item
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Angela T.
Rating: 5 out of 5
following a purchase from 28/02/2025
Minerals of excellent quality, prices, offers, easy to buy.
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Miriam M.
Rating: 5 out of 5
following a purchase from 27/02/2025
It arrived very well packed. Everything was perfect.
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Amaia R.
Rating: 5 out of 5
following a purchase from 27/02/2025
I have already placed several orders and I am very happy. And I will repeat for sure.
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Juan José R.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good, I had a problem with the package from the post office and they intervened so that everything went smoothly and I got my order right away.
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Laura R.
Rating: 5 out of 5
following a purchase from 21/02/2025
Everything perfect
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Anja S.
Rating: 5 out of 5
following a purchase from 24/02/2025
Very fast delivery (even to Germany) and the I love the products! Muchas Gracias <3
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Clara L.
Rating: 5 out of 5
following a purchase from 24/02/2025
Fast and professional service
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Lorena M.
Rating: 5 out of 5
following a purchase from 22/02/2025
Everything perfect
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Anna L.
Rating: 5 out of 5
following a purchase from 15/02/2025
True to description.
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Antonio Javier B.
Rating: 5 out of 5
following a purchase from 21/02/2025
Super personalized service
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MARTA N.
Rating: 5 out of 5
following a purchase from 20/02/2025
The product is good. I am satisfied. And fast delivery.
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CAROLE M.
Rating: 5 out of 5
following a purchase from 18/02/2025
Quality products, very well packaged and quickly shipped... Fast and efficient customer service I recommend , Thank you
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Liz Myriam L.
Rating: 5 out of 5
following a purchase from 15/02/2025
Great
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Jeremy C.
Rating: 3 out of 5
following a purchase from 17/02/2025
Overall quite satisfied but one bracelet not in the right stone size with an unconstructive exchange with the seller. I'm nice, so I still give 4 stars for the cheapness of the products and the delivery times.
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Response from Vives de la Cortada
Hello Jérémy, if a product does not meet your expectations, you can return the items within 48 hours of receiving the order. If you wish, you can call us at 93 304 18 86 and we will help you with the return. We apologize for the inconvenience.
R
roser C.
Rating: 5 out of 5
following a purchase from 20/02/2025
arrived exactly what I ordered, great quality
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Judit D.
Rating: 3 out of 5
following a purchase from 19/02/2025
The tip of the selenite tower had suffered a blow and was jumped, otherwise everything was fine.
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Olivier L.
Rating: 5 out of 5
following a purchase from 19/02/2025
Beautiful minerals, fast delivery. Thank you very much
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Marisa F.
Rating: 5 out of 5
following a purchase from 18/02/2025
Product very well trained and fast
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Isaac G.
Rating: 5 out of 5
following a purchase from 18/02/2025
Delighted!!! great professionals with an exquisite treatment, I was attended by Marco: I had a small problem with a product and Marco offered me a replacement at no cost. I will be happy to repeat as they have a wide variety of products.
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Diana G.
Rating: 5 out of 5
following a purchase from 16/02/2025
I have purchased several times and everything is always very good
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Julio G.
Rating: 5 out of 5
following a purchase from 17/02/2025
A great quality in the minerals are original, not like other websites that sell fake minerals.
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Carme B.
Rating: 5 out of 5
following a purchase from 17/02/2025
On time and with high quality
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CATHERINE ELIZABETH M.
Rating: 5 out of 5
following a purchase from 15/02/2025
I love it! the shipping was very fast, everything arrived well cared for and protected. I recommend it without a doubt.
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José Manuel D.
Rating: 5 out of 5
following a purchase from 14/02/2025
Everything perfect and very nice
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María F.
Rating: 4 out of 5
following a purchase from 14/02/2025
Good buy
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Ana V.
Rating: 5 out of 5
following a purchase from 14/02/2025
Fast and secure delivery and quality of the bracelets. Beautiful
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Sílvia R.
Rating: 5 out of 5
following a purchase from 15/02/2025
As always, excellent treatment and first class materials. Thank you very much
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María R.
Rating: 5 out of 5
following a purchase from 15/02/2025
I am very satisfied with my purchase and the choice of minerals that they have made in store is unbeatable, I fell in love with them at first sight. There was a mistake that was corrected by phone in less than 5 minutes, fast and friendly, plus great quality.
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Susanna B.
Rating: 5 out of 5
following a purchase from 04/02/2025
Very good. We are very satisfied.
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Cristina T.
Rating: 4 out of 5
following a purchase from 09/02/2025
Well
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Rus C.
Rating: 3 out of 5
following a purchase from 14/02/2025
Good afternoon. Unfortunately, I have received one of the broken pieces. The selenite bowl. I would greatly appreciate it if you could contact me to resolve this. Best regards.
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Response from Vives de la Cortada
Hello Rus, we are sorry that your experience has not been satisfactory, we have tried to contact you in the last few days without success. If you wish, you can call us at 93 304 18 86 to find a solution. We apologize for the inconvenience.
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MªANGELES S.
Rating: 5 out of 5
following a purchase from 12/02/2025
I was impressed by how perfectly everything was packaged, with its original bags and most importantly, the quality of the minerals. I will definitely buy again.
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Diego H.
Rating: 5 out of 5
following a purchase from 13/02/2025
All is well. Thank you
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MONICA F.
Rating: 2 out of 5
following a purchase from 11/02/2025
Hello, lately we have found that it takes a long time to receive orders and especially a lack of information because you order things on the website and then maybe you receive things that are very different from what appears on the website or even you order things that then do not arrive and you don't remember what you ordered that hasn't arrived.. Above all, what seems to be quite difficult is the issue of Selenite, it takes a long time for you to restock. Thank you very much.
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Maria Isabel B.
Rating: 5 out of 5
following a purchase from 11/02/2025
Everything arrived in perfect condition, very well packaged and the products corresponded to the photos on the website. Very satisfied!
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Miriam B.
Rating: 2 out of 5
following a purchase from 10/02/2025
One of the bracelets has come broken
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Response from Vives de la Cortada
Hello Miriam, we are sorry that your experience has not been satisfactory, we have tried to contact you in the last few days without success. If you wish, you can call us at 93 304 18 86 to find a solution. We apologize for the inconvenience.
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ARACELI G.
Rating: 5 out of 5
following a purchase from 11/02/2025
Perfect shipment and everything is beautiful and what to say about the fantastic packaging.
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