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L
Rating: 5 out of 5
everything was perfect
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Customer reviews of Vives de la Cortada
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 026 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently match customer expectations. Many customers noted the beautiful presentation and meticulous packaging, which adds a personal touch and ensures items arrive in perfect condition. The speed of delivery is another standout feature, with numerous reviews highlighting swift shipping times, often within 24 hours, that enhance the overall shopping experience. Additionally, customer service receives high praise for being friendly, professional, and efficient, often resolving issues quickly and effectively.
All reviews
D
Rating: 5 out of 5
The best website to order Yoni eggs and stones, great prices and product quality. The orders arrive very fast and always in good condition.
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L
Rating: 5 out of 5
Shipped very fast and well packaged to avoid breakage
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L
Rating: 5 out of 5
Great
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M
Rating: 5 out of 5
Fast and high-quality stones
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R
Rating: 5 out of 5
Super nice and punctual with the order
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A
Rating: 5 out of 5
All good and fast
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J
Rating: 5 out of 5
Good service and good material received very well. Cloth bag for storage. Thank you
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R
Rating: 5 out of 5
Very satisfied with the product and delivery on time.
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M
Rating: 5 out of 5
happy with the service and the products.
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E
Rating: 1 out of 5
Product- Palo Santo Premium Bag + - Units : Pack 5Kg (Reference: 4737) --does not correspond to its name. PREMIUM is not just a beautiful word. It is quality. I received large pieces of wood in very poor packaging. With mold. This is unfair to me - how will I sell in my store?? Very poor packaging of the entire order. International packaging should be strong. And white sage - they threw it in a box and closed it.
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Response from Vives de la Cortada
Hello Igor, we're sorry to hear that your experience wasn't satisfactory and that the product didn't fulfill your expectations. We tried to get in touch with you through your contact email in order to solve the problem, but we didn't receive a reply. We would like that this bad experience doesn't mark possible future purchases, this is an isolated case in which retaliation has already been taken and it won't happen again so we would appreciate that if you have a problem again with the items received, please write us directly to [email protected] attaching images of the product and we will look for a solution. Thank you for your understanding.
A
Rating: 5 out of 5
Great everything
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C
Rating: 5 out of 5
Delighted with the product and the shipment
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D
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Varied selection and fast delivery
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G
Rating: 5 out of 5
I love the variety of minerals and incense, at a super good price. It arrived super fast.
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B
Rating: 5 out of 5
Quality products, fast shipping, I always shop here. I love it
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D
Rating: 5 out of 5
I would definitely recommend buying from this store, very satisfied with my purchase.
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I
Rating: 4 out of 5
Fast and careful delivery, I recommend it.
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F
Rating: 5 out of 5
well
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M
Rating: 5 out of 5
everything arrived and very well packed. thank you!
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M
Rating: 5 out of 5
Fast, well wrapped, as advertised. It is not the first time I buy and I will repeat for sure.
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A
Rating: 5 out of 5
All correct.
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C
Rating: 5 out of 5
I am very happy with the deal and with all the orders I place for my store.
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S
Rating: 5 out of 5
I was attended by Hector. And he was very helpful, friendly, professional, helped me in the purchase, and solved all the doubts I told him about it. I was very happy with the service and attention.
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N
Rating: 5 out of 5
Very good, I recommend 100%.
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J
Rating: 4 out of 5
Very good
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R
Rating: 5 out of 5
Good
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L
Rating: 5 out of 5
I love it!
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N
Rating: 5 out of 5
Very well informed and trati
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A
Rating: 5 out of 5
Very good attention from Marco! He called to let me know that a product was out of stock and he was very nice to me!
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I
Rating: 5 out of 5
Everything great, there was a little delay in delivery, but I was warned in advance, the beautiful pieces without deception, very satisfied, I will buy here without hesitation, thanks
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L
Rating: 5 out of 5
I have been a customer for more than ten years. Everything is perfectly packed. Rigorous, professional company and quality product.
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L
Rating: 5 out of 5
Delighted with the purchase. Very good quality
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M
Rating: 5 out of 5
I have already bought several times, they have a wide range of good quality products at a good price.
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T
Rating: 5 out of 5
Good quality, good service, good prices.
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M
Rating: 5 out of 5
There was a small issue with my online order that Francesca solved in a fast and very professional way.
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P
Rating: 3 out of 5
Items are fine, but they take forever to prepare and ship orders.
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Response from Vives de la Cortada
Good afternoon, we are sorry that your experience has not been satisfactory, due to the promotion we have had there has been a little delay in the preparation, as we have indicated on our website, but normally delivery times are shorter, we apologize for the inconvenience. For any questions you can contact [email protected]
I
Rating: 5 out of 5
The order arrived very quickly and well wrapped. In addition, some parts were not considered adequate to send them to me and they called me to see if they would replace them with others or refund my money. I consider it a nice touch.
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P
Rating: 5 out of 5
Great store with great quality items at great prices 😍.
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