Reviews Vives de la Cortada

The delivery person forced me to make the delivery to a neighbor because otherwise he would take it back to Santa Perpetua and I still haven't picked it up.

The packaging is very good and the presentation is appreciated, as they send the products each in a plastic package and all of it in a nice fabric bag. The problem is that the condition of some minerals I ordered, especially the lapis lazuli, the nephrites, and the jade is lamentable. They were very poorly polished and have a dull color with very marked scratches from a deficient polishing that greatly detracts from the stones. The nephrites also have glue blobs on the stone that look ugly. Furthermore, the settings of the stones I mentioned are very poorly made and open. They constantly fall off despite me tightening them with pliers, as it is a flimsy material. The silver and brass came very dirty, with a yellow tone and brown blobs, as if they had been stored in a corner without cleaning for a long time. The pyrite keychain, which is spectacular, the stone arrived well, but the metal of the keychain came yellowish and dirty. I couldn't remove the stains from the brass setting on some pendants with metal cleaner, so instead of looking like new pieces, they look like I bought them at a second-hand store. If the reason the settings are in such condition is because they were handmade, they should definitely have them made by someone else or buy them from another place. That's my opinion. What they offer and the prices are interesting, it's a shame that what they send is in such poor condition.

The moldavite that I received is not in one piece, it is in 2 pieces and on top it has a corner that sticks out and can easily get caught and break. Very unhappy with the purchase.

I am not satisfied because I ordered a sphere of about 6 cm in diameter, according to the offer that was made, and they sent me two smaller spheres. What I needed was the size I ordered and not what was sent.

The stones do not resemble the photo in the image at all.

The bracelets did not smell of palo santo and one of them came with the rubber given to it, I have to buy palo santo essential oil but seeing the quality I don't think I will buy it for you.

Good product, fast delivery

333 / 5.000 Hello Vives de la Cortada Team, I would like to inform you that the 4737 "Palo Santo Premium Bag" (3 x 1 kg) I received is by no means premium quality. Almost two-thirds of the contents have brown spots from decomposition, wormholes, are rotten, and have bark. I am very dissatisfied. This is the worst C-grade product. I will send Photos in a separate E-Mail. Gangolf Malsy, Kristallgalaxie

They sent me the wrong product and they won't change it for me

I did not receive the correct item and the store is not responding to my emails. I do not recommend this site.

The order is incomplete, there are no amethyst cabochons

Everything came to me great and very quickly

I bought several things, including a mini witch knot in sterling silver 925. It is completely yellow. I wrote to you in the order notes, but I did not receive a response. That's all.

I asked for the wooden pendulum and the Selenite base; the wooden pendulum came to me crooked.

I placed an order online, I left some instructions to choose the item and they were not followed. I would have appreciated it if they had contacted me to choose the item.

Hello for a first . Unfortunately disappointed with everything. Missing products see half of the items. And stones reviewed not very nice qualities do not look at all like the photo of the net . disappointment.I confess I do not know if I will make a new order.crdt too bad. Patricia D

Product- Palo Santo Premium Bag + - Units : Pack 5Kg (Reference: 4737) --does not correspond to its name. PREMIUM is not just a beautiful word. It is quality. I received large pieces of wood in very poor packaging. With mold. This is unfair to me - how will I sell in my store?? Very poor packaging of the entire order. International packaging should be strong. And white sage - they threw it in a box and closed it.

Problems with items that didn't match the description on the site, several emails sent for a return, and to date no reply. This is the first time I've done this, and I realize that customer service doesn't exist at all! Everything's fine if you don't have any problems. If I don't hear back from you, I'm not sure I'll continue to work with you. After-sales service is important to me.

I am very unhappy I ordered an opal pendant that I also put that I asked please that it was light blue not white well then I get a miniature smaller than a pea and the worst thing is transparent like a magnifying glass so that's not opal at all I have a ring from another place where you can see that the stone is opal, it is turquoise blue not transparent like a magnifying glass and the worst thing is that it is not opal and the note that I wrote as if I had not written it in short.. Never again

ALL THE SIZES OF THE BRACELETS ARE WRONG. I ORDERED THEM IN 4MM AND THEY ALL CAME IN 6MM. I HAD TO GIVE THEM AWAY, I DIDN'T EVEN DESERVE TO WASTE MY TIME CHANGING THEM. FATAL

Two products I ordered did not look anything like the pictures offered on the website.

The bracelet broke the same day it arrived. The rubber came frayed and when I took it off to train I was left without it. A pity really

I ordered on November 19 and still haven't received my order. After complaint, they just gave me the carrier's number for me to solve the problem. No one answers, always busy signal. Absolutely unbelievable.

At no time is it indicated that the stones stain.

Broken or missing items, difficult to reach agreement with managers

Top

Variety, quality and price, plus a great customer service. Fast delivery, they are reliable

Very fast, very well packaged and total coincidence between photography and received objects, I will buy again.

THE ADVERTISED DISCOUNT OF 25,00€ IS NOT REAL.

I ordered some gemmas that I needed for a certain day. I ordered them ahead of time. They offered between 6 and 10. I told them to give me at least 7 (just in case they gave me less and 6 was not enough for what I needed). They gave me 7. But the worst thing was how long it took. I complained. They told me first thing the next day and it did NOT arrive. It arrived the next day and at noon. It did not arrive in time for what I needed and I do not intend to repeat with this supplier. Delivery is as important as the product.

Très joli bracelet. Très satisfaite.

The shungite pendant is as described and perfectly meets my expectations.

I love your products

Incomplete delivery... lost package

I am satisfied

Great service. The order arrived the next day. Everything was fine.

Very happy

What they are doing is disrespectful to their customers.

Very pleased. Fast shipping, perfect packaging, the pieces 5 stars.

I relied too much on the good reviews. The incense I bought goes out 10 seconds after lighting it The pendulums and the polished stone are pitted from bumps or bad polishing experience.