English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 3 out of 5
Very clear
Translated reviews
Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 080 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 3 stars
Reset filtersA
Rating: 1 out of 5
The menus are not explicit, you need to have the exact name to find what you are looking for. The sales are quite poor and do not concern the furniture.
Translated reviews
A
Rating: 3 out of 5
Delivery service deplorable and item damaged upon arrival. Return. Too bad, because super quality when everything goes well...
Translated reviews
A
Rating: 3 out of 5
Good
Translated reviews
A
Rating: 3 out of 5
The site does not have a clear architecture...
Translated reviews
A
Rating: 3 out of 5
The items are very interesting but the site is very impractical for finding what you are looking for. Tons of pages to finally find the gem...
Translated reviews
A
Rating: 3 out of 5
Disappointed by the product which does not meet my expectations
Translated reviews
A
Rating: 1 out of 5
The package arrived damaged and the feet are therefore damaged. No way to contact you!!!!
Translated reviews
A
Rating: 3 out of 5
to recommend
Translated reviews
A
Rating: 3 out of 5
Order placed very quickly, too bad it was canceled without my consent due to an impossible address change. I had to reorder. Fast shipping
Translated reviews
A
Rating: 1 out of 5
Very disappointed order not received complete I received table legs but not the tops and a broken chair so for a final order of more than 450€ I find myself with chairs and table legs thank you
Translated reviews
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments and we apologize for that. Our logistics and customer service teams are informed of the situation, and a solution is underway. For more information, we invite you to contact our customer service at: 05 49 80 01 66
A
Rating: 1 out of 5
it is indicated a thickness of 4cm I expected something solid and not at all the product does not meet my expectations
Translated reviews
Response from Wesco
Thank you for this feedback. We attach great importance to the quality of our services, whether it is listening or advice. Our customer service is at your complete disposal at 05 49 80 01 66.
A
Rating: 3 out of 5
impossible to make a transfer after receiving the order
Translated reviews
A
Rating: 1 out of 5
More than a month delay in delivery and I had to follow up several times to finally be delivered with no commercial gesture. I will not order again.
Translated reviews
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments and we apologize for this. Our logistics and customer service teams are informed of the situation and we are doing everything possible to ensure this does not happen again.
A
Rating: 1 out of 5
Terrible, impossible to receive a delivery of the items ordered on June 26. And they respond that the carrier will come tomorrow... I call and they tell me he will come tomorrow etc etc...
Translated reviews
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments and we apologize for this. Our logistics and customer service teams are informed of the situation and we are taking care of a new express shipment starting today.
A
Rating: 3 out of 5
Only negative point: a package much too large for just 3 children's rattles!
Translated reviews
A
Rating: 3 out of 5
Good
Translated reviews
A
Rating: 3 out of 5
Too much waiting
Translated reviews
A
Rating: 3 out of 5
Easy to use site, clear in searches. Too bad my order arrived earlier than the expected date, I was not at home, it was dropped off at a pickup point and it was difficult for me to move with a newborn! I am not very happy about this point!
Translated reviews
A
Rating: 3 out of 5
Order received quickly, but one cot is damaged....
Translated reviews
A
Rating: 1 out of 5
Good
Translated reviews
Response from Wesco
Hello and thank you for taking the time to evaluate this product and your feedback on your experience. Your comment 'Good' does not provide any indication of your appreciation of the product or its specifics. It has therefore not been published as it cannot provide any guarantee or advice to future buyers.
A
Rating: 3 out of 5
Very good quality bibs
Translated reviews
A
Rating: 3 out of 5
Fortunately, I knew the product, because the search was not easily fruitful...
Translated reviews
A
Rating: 3 out of 5
I question the packaging when sending the items.
The changing mat was just wrapped in a transparent plastic protection that was very dirty (from being dragged around in the delivery truck). No reinforced packaging to properly protect the item and... this is a recurring problem with Wesco (I have already received broken items due to careless packaging).
Translated reviews
The changing mat was just wrapped in a transparent plastic protection that was very dirty (from being dragged around in the delivery truck). No reinforced packaging to properly protect the item and... this is a recurring problem with Wesco (I have already received broken items due to careless packaging).
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. Foam items are packaged in plastic sheaths to protect them from dust. No additional cardboard packaging is necessary, as the product is sufficiently durable.
A
Rating: 3 out of 5
There was an error on a product I ordered in natural color that I received multicolor from the service. I was very surprised to see that the return shipping costs are at my expense?
Translated reviews
Response from Wesco
Hello and thank you for this comment. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The preparation of your order was not done correctly and we apologize for that. Our customer service is at your complete disposal at 05 49 80 01 66 to find an adequate solution.
A
Rating: 3 out of 5
Too bad that as a childminder we have to pay for shipping costs.
Translated reviews
A
Rating: 3 out of 5
Very good except for the choice of delivery date on the small calendar which was not respected
Translated reviews
A
Rating: 3 out of 5
When you don't know the site, it's a bit difficult to find what you're looking for
Translated reviews
A
Rating: 1 out of 5
Catastrophic delivery! I requested home delivery, the delivery person didn't even show up at my house, while I was waiting at home and left my package in a parcel relay located in a city several kilometers away. In the SMS message received, the name of the parcel relay was not indicated, only the city was specified... I had to contact customer service to get the necessary information! This is unacceptable for a delivery requested at home on a day when I was indeed at home!
Translated reviews
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
A
Rating: 3 out of 5
The site is very good but my delivery has still not arrived, it is June 21.
Translated reviews
A
Rating: 3 out of 5
Happy with the product and the delivery time but my order was left in front of the door while I was at home but no one rang the bell! Luckily it was still there when I went outside!!
Translated reviews
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
A
Rating: 3 out of 5
I didn't quite understand. I received my order in 3 boxes. 1 on one day and the other two the next day.
Translated reviews
A
Rating: 3 out of 5
Nothing to report...
Translated reviews
A
Rating: 3 out of 5
Too messy
Translated reviews
A
Rating: 3 out of 5
The delivery person gave me one package out of two. Upon noticing that one was missing, I quickly called back and he explained that it happens and he only had one. Three-quarters of an hour later he returned apologizing that the package was hidden under another. Luckily he wasn't far to bring it back to me. I found it average. They are too rushed and never check with the customers on site.. Otherwise, the bed was already assembled, which is nice. Good quality at first glance, we'll see over time. Satisfied. Regarding the site, known for its quality, without special promotions I wouldn't buy (quality/price).
Translated reviews
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
A
Rating: 1 out of 5
Delivery time doubled compared to the initial announcement (almost 1 month) / no information from customer service, no commercial gesture ... very disappointed by their lack of consideration
Translated reviews
Response from Wesco
Hello and thank you for this feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. The customer service and logistics teams have been informed of this situation. We apologize. Our customer service is at your complete disposal at 05 49 80 01 66 for any further information.
A
Rating: 3 out of 5
Good, but I expected better quality products, given the prices paid
Translated reviews
A
Rating: 3 out of 5
Many sections and subsections
Translated reviews
A
Rating: 3 out of 5
You have a problem with packing the parcels. I had ordered a set of 5 one-liter bottles of paint with 1 one-liter bottle of glue, and in the package, all the bottles were loose, without any padding to secure them, which caused one bottle to break during transport and a refusal and return of the package. I wanted to use the paint quickly with the children I care for, but that will have to wait until Wesco accepts my return to allow me to reorder.
Translated reviews
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. The customer service and logistics teams have been informed of this situation. We apologize and are doing everything possible to arrange a quick exchange of the product.
A
Rating: 3 out of 5
when you don't have an account and want to place an order, the steps are a bit confusing
Translated reviews