/10
★★★★★
based on 13111 reviews published
★★★★★
based on 13111 reviews published
Latest customer reviews
5
/5
★★★★★
Attentive to remarks regarding delivery date, perfect.
Acheteur Vérifié
purchased on 20/07/2022
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5
/5
★★★★★
Order of a cot 130x54, and two fitted sheets. Order arrived much faster than expected. Sturdy, lightweight cot, very practical as an extra bed. Fitted sheets, good quality.
Acheteur Vérifié
purchased on 09/08/2022
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 26/07/2022
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4
/5
★★★★☆
Better on computer than on phone. Very good site
Acheteur Vérifié
purchased on 07/08/2022
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1
/5
★☆☆☆☆
Hello, very angry, the deadlines are not respected and we are very poorly received on the phone despite an order of almost €10,000!!!! We are opening our nursery on September 1st and we will not have tables or chairs for the children.... We will have to go camping. We should have been informed from the start; I would have placed my order elsewhere. Not professional at all. This is my first order and my last... the director.
Acheteur Vérifié
purchased on 09/08/2022
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Answer from Wesco
Hello, thank you for taking the time to write to us. We understand your disappointment and apologize for the inconvenience caused. For several months, the health crisis and more recently the unstable geopolitical context have disrupted logistics activities, causing us supply and transport difficulties. We are doing our best to ship our customers' orders as quickly as possible and to inform them about delivery times. That is why the order confirmation message sent to your email on August 2nd mentions two different delivery dates, between August 16 and 18 for the first part of the order, and between September 21 and 23 for the second part of the order. We regret that you were not aware of this information. We invite you to contact our customer service at 05 49 80 01 66 starting September 1st, who will be able to inform you about the shipment of the rest of your order. Despite this bad experience, we hope that our products will bring you complete satisfaction in use, and that you will give WESCO another chance. Have a nice day.
4
/5
★★★★☆
Serious site.
Acheteur Vérifié
purchased on 07/08/2022
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3
/5
★★★☆☆
Nothing to say about customer service. Here it is more about the amount of cardboard sent and plastic used for our order of 20 hedges arriving in 20 different boxes. It would have been preferable to group the hedges with as little cardboard and plastic as possible.
Acheteur Vérifié
purchased on 09/07/2022
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 04/08/2022
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5
/5
★★★★★
Nothing to say
Acheteur Vérifié
purchased on 01/08/2022
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3
/5
★★★☆☆
I am very happy with the products but not with their delivery... one of my items was supposed to arrive later, a one-week delay... I have been waiting for several weeks. I will think twice when the product is announced with a wait!
Acheteur Vérifié
purchased on 18/06/2022
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4
/5
★★★★☆
Hello, I am an approved childminder, I would have liked to receive the catalog with my order to make other purchases. I have ordered several times, a little gesture from WESCO would be great or small gifts for the children we look after would be cool. WESCO has great quality for some products, but some prices are excessive. There should be attractive prices for more purchases and suitable for everyone.
Acheteur Vérifié
purchased on 25/07/2022
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5
/5
★★★★★
Easy navigation on the wesco site. I highly recommend it.
Acheteur Vérifié
purchased on 08/08/2022
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5
/5
★★★★★
Fast delivery.
Acheteur Vérifié
purchased on 06/08/2022
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3
/5
★★★☆☆
I am a childminder. I order often and find it a shame not to have a discount or a loyalty card. But I really like the products offered. Fast delivery.
Acheteur Vérifié
purchased on 05/08/2022
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4
/5
★★★★☆
Very good, items match the request.
Acheteur Vérifié
purchased on 02/08/2022
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4
/5
★★★★☆
Very disappointed with the percussion starter kit. Otherwise, nothing to say.
Acheteur Vérifié
purchased on 06/08/2022
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4
/5
★★★★☆
Good navigation on the site. A little mix-up on the delivery date, but the issue was resolved quickly.
Acheteur Vérifié
purchased on 11/07/2022
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5
/5
★★★★★
Very good! Good product, received quickly.
Acheteur Vérifié
purchased on 05/08/2022
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5
/5
★★★★★
Delivery is fast, and the products are well protected.
Acheteur Vérifié
purchased on 17/07/2022
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5
/5
★★★★★
Average
Acheteur Vérifié
purchased on 24/07/2022
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5
/5
★★★★★
Quality product range. Easy to maintain.
Acheteur Vérifié
purchased on 29/07/2022
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5
/5
★★★★★
Fast shipping and very good packaging!
Acheteur Vérifié
purchased on 31/07/2022
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4
/5
★★★★☆
Great follow-up on the site.
Acheteur Vérifié
purchased on 04/08/2022
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1
/5
★☆☆☆☆
I never received my order, the carrier GLS indicated that it was delivered and signed. I can't reach them. Wesco asked me to fill out an online complaint form without telling me the follow-up of events. I ordered on July 14, it is now August 10 and I have no news. I paid for the item not received and the delivery not made. The after-sales service is deplorable.
Acheteur Vérifié
purchased on 14/07/2022
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Answer from Wesco
Hello and thank you for taking the time to provide us with your feedback through this channel. Our service regarding the shipment of your order did not meet our quality commitments, and we apologize for this situation. We are forwarding the information to our logistics department, which will be able to liaise with the carrier in question regarding this incident, which is beyond our control. Our customer service team received your complaint on August 5th, processed it today, and got back to you this morning. We hope that the proposed solution, namely a full refund of your order, will satisfy you and encourage you to give WESCO another chance. Have a nice day.
5
/5
★★★★★
Very good site
Acheteur Vérifié
purchased on 01/08/2022
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5
/5
★★★★★
Very good site wesco
Acheteur Vérifié
purchased on 03/08/2022
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5
/5
★★★★★
Very good site, correct delivery
Acheteur Vérifié
purchased on 26/07/2022
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5
/5
★★★★★
Very good quality items! Impeccable
Acheteur Vérifié
purchased on 29/07/2022
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5
/5
★★★★★
Delivery before the expected date, I am delighted. Item as described
Acheteur Vérifié
purchased on 31/07/2022
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5
/5
★★★★★
Very serious site
Acheteur Vérifié
purchased on 28/07/2022
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