/10
★★★★★
based on 13115 reviews published
★★★★★
based on 13115 reviews published
Latest customer reviews
3
/5
★★★☆☆
Order arrived incomplete
Acheteur Vérifié
purchased on 24/03/2022
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4
/5
★★★★☆
For the delivery, the person did not see the house number which was visible, he went to the neighbor to ask
Acheteur Vérifié
purchased on 01/05/2022
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5
/5
★★★★★
Order received quickly, products conforming to the description.
Acheteur Vérifié
purchased on 29/04/2022
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5
/5
★★★★★
Fast and timely delivery with the associated amount
Acheteur Vérifié
purchased on 02/05/2022
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5
/5
★★★★★
Very good! Thank you!
Acheteur Vérifié
purchased on 02/05/2022
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5
/5
★★★★★
Super quality! We love it
Acheteur Vérifié
purchased on 01/05/2022
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5
/5
★★★★★
Compliant with the catalog
Acheteur Vérifié
purchased on 28/04/2022
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4
/5
★★★★☆
DELIVERY VERY WELL PACKAGED
Acheteur Vérifié
purchased on 30/04/2022
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2
/5
★★☆☆☆
Rug received damaged (like cuts from a cutter). This is not surprising as it was just wrapped in transparent plastic. I made a complaint and I hope to receive a new one! My rating could be revised depending on customer service... otherwise, apart from the fact that it is damaged, the quality is top! I wanted the ivory color, it was only available in this size. Too bad.
Acheteur Vérifié
purchased on 29/04/2022
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Answer from Wesco
Thank you for your feedback. WESCO places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to WESCO's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure it does not happen again. Our after-sales service has taken your complaint into account and will get back to you to provide a solution as soon as possible. We hope you will give our site a second chance. Have a nice day.
5
/5
★★★★★
Happy
Acheteur Vérifié
purchased on 30/04/2022
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5
/5
★★★★★
Order delivered earlier than expected, items conforming and of quality.
Acheteur Vérifié
purchased on 21/04/2022
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4
/5
★★★★☆
I really like this brand. However, I was less pleased with the delivery that I requested to be home and that the second package was dropped off at a relay point without notifying me. The lady on the phone was super efficient in telling me where I had to go to pick it up. Nevertheless, when I request home delivery, I like it to be respected...
Acheteur Vérifié
purchased on 24/04/2022
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5
/5
★★★★★
The site is clear but I prefer to use the catalog to place orders
Acheteur Vérifié
purchased on 20/04/2022
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3
/5
★★★☆☆
It's okay but how to contact them??
Acheteur Vérifié
purchased on 13/01/2022
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4
/5
★★★★☆
Navigation is pleasant. The search engine is not always successful.
Acheteur Vérifié
purchased on 21/04/2022
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3
/5
★★★☆☆
Order placed in December 2021... delivery in May 2022... what compensation gift??
Acheteur Vérifié
purchased on 13/12/2021
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5
/5
★★★★★
Quality items, fast delivery, everything was perfect.
Acheteur Vérifié
purchased on 20/04/2022
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2
/5
★★☆☆☆
Delivered before the desired delivery date (while on vacation). Very inconvenient when you have to pick up the package at a relay point when you don't have time to go and need the product. Misunderstanding during a call to customer service before purchase. Accessory was said to be part of the pack by the person on the phone but was not received as it is not actually part of the pack. Complicated to have to make a claim by email rather than by phone. Passed around from service to service. I still haven't managed to order the missing accessory. I believe I shouldn't have to pay shipping fees again since it wasn't my mistake and it could even have been offered to me. In short, my first experience with Wesco is not encouraging.
Acheteur Vérifié
purchased on 20/03/2022
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Answer from Wesco
Hello, thank you for alerting us through this channel. We are sorry for the inconvenience caused. We understand your disappointment regarding the receipt of the order outside the desired timeframe and we acknowledge that you did not receive the response you were looking for. Regarding the product, indeed, you ordered a chair with a tray and a crotch strap, but the crotch strap is fixed to the tray, so it is not possible to use the crotch strap alone, without the tray. For this product, if you wish to use the chair with the crotch strap but without the tray, we offer the accessory alone (reference 63215). This experience does not align with the values upheld by Wesco. It is through this type of feedback that we question ourselves daily, in order to continue improving, refining our product descriptions, with customer satisfaction as our primary goal. We hope you will give Wesco another chance and that we will soon see you back on our site.
5
/5
★★★★★
Order received quickly, very wide choice and quality products.
Acheteur Vérifié
purchased on 22/01/2022
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4
/5
★★★★☆
Overall good
Acheteur Vérifié
purchased on 12/04/2022
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5
/5
★★★★★
Very easy online order
Acheteur Vérifié
purchased on 19/04/2022
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5
/5
★★★★★
Convenient for finding items in the catalog and securely estimating the order amount.
Acheteur Vérifié
purchased on 14/04/2022
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4
/5
★★★★☆
Simple for a novice
Acheteur Vérifié
purchased on 22/04/2022
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4
/5
★★★★☆
Quality products
Acheteur Vérifié
purchased on 05/04/2022
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5
/5
★★★★★
Clear site, reliable, good quality products.
Acheteur Vérifié
purchased on 13/04/2022
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 12/04/2022
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5
/5
★★★★★
Very pleasant site
Acheteur Vérifié
purchased on 05/04/2022
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5
/5
★★★★★
Very satisfied with the item and especially with the delivery time, which was faster than expected. Thank you
Acheteur Vérifié
purchased on 16/04/2022
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3
/5
★★★☆☆
I did not receive the right product, diapers instead of the push cart.
Acheteur Vérifié
purchased on 15/04/2022
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5
/5
★★★★★
Good
Acheteur Vérifié
purchased on 18/04/2022
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