/10
★★★★★
based on 13117 reviews published
★★★★★
based on 13117 reviews published
Latest customer reviews
4
/5
★★★★☆
Fast delivery, products suitable for nurseries.
Acheteur Vérifié
purchased on 28/12/2021
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5
/5
★★★★★
Nothing to report, I recommend!
Acheteur Vérifié
purchased on 21/12/2021
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5
/5
★★★★★
Very good. Received on time.
Acheteur Vérifié
purchased on 22/12/2021
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2
/5
★★☆☆☆
Unfortunately, 2 of the 3 ordered drums arrived damaged and will require an exchange or return.
Acheteur Vérifié
purchased on 30/11/2021
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Answer from Wesco
Hello and thank you for notifying us about the problem encountered. We invite you to write to us at [email protected], attaching some photos, and our customer service will do what is necessary to provide you with a solution as soon as possible. We sincerely regret this quality issue and hope to have the opportunity to see you again in the future on our site. Have a nice day.
2
/5
★★☆☆☆
I placed my order to see it before Christmas as planned, but unfortunately, I received it at the beginning of January.
Acheteur Vérifié
purchased on 22/11/2021
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Answer from Wesco
Hello and thank you for your experience feedback. We are sincerely sorry for this longer delivery time than initially expected. For several months, globally, some raw materials have faced supply difficulties, directly impacting the availability of finished products. As a manufacturer and distributor, we are also affected by this situation and are doing everything possible to minimize the impact on our customers to ensure their satisfaction. Despite this delivery delay, we hope your order meets your expectations. We look forward to seeing you again soon on our site, and we wish you a very good day.
1
/5
★☆☆☆☆
Purchase made on November 16, receipt of the beads on December 30!!
Acheteur Vérifié
purchased on 18/11/2021
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Answer from Wesco
Hello and thank you for your feedback. We understand your dissatisfaction and sincerely apologize. We faced supply difficulties with our supplier, resulting in a delayed availability of this reference. We regret this situation as well and hope you will give us a second chance by visiting our site again soon. Have a nice day.
1
/5
★☆☆☆☆
Inability to obtain an invoice before delivery which took 1 month and a half.
Acheteur Vérifié
purchased on 18/11/2021
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Answer from Wesco
Hello and thank you for your feedback. Indeed, the invoice was not sent immediately and we apologize for the inconvenience caused. As Christmas approaches, we are facing a peak in activity and our teams are doing their best to quickly meet all customer requests. We apologize for the delivery delay and hope that your order still brings you satisfaction. We hope to have the opportunity to see you again soon on our site and wish you a very good day.
5
/5
★★★★★
Careful.
Acheteur Vérifié
purchased on 04/12/2021
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1
/5
★☆☆☆☆
I absolutely do not recommend this site, deplorable, I waited a month and a half for a Christmas gift for a child, a gift supposedly in stock at the time of the order... then delayed... then unavailable in January... I received instead the catalog whose shipping costs were charged to me and not refunded of course... the phone contact with customer service was very bad, very unpleasant and totally ineffective person; In short, I do not recommend it to anyone.
Acheteur Vérifié
purchased on 20/11/2021
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Answer from Wesco
Hello and thank you for taking the time to express your dissatisfaction as this situation is unacceptable. We sincerely apologize for this particularly unfortunate shopping experience. We are committed to always satisfying our customers and regret these events. The shipping costs will of course be refunded to you. We hope you will give us a second chance to make a better impression and that you will visit our site again in the future. Have a nice day.
5
/5
★★★★★
VERY GOOD.
Acheteur Vérifié
purchased on 16/12/2021
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5
/5
★★★★★
Very good!
Acheteur Vérifié
purchased on 27/12/2021
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5
/5
★★★★★
Very good when I received my package all wet, not great.
Acheteur Vérifié
purchased on 28/12/2021
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5
/5
★★★★★
Ease of navigation.
Acheteur Vérifié
purchased on 28/12/2021
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5
/5
★★★★★
Perfect.
Acheteur Vérifié
purchased on 23/12/2021
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5
/5
★★★★★
Simple navigation, fast delivery, disappointed with the product due to the absence of the size of the attachment head.
Acheteur Vérifié
purchased on 30/12/2021
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5
/5
★★★★★
Quality products. Fast delivery.
Acheteur Vérifié
purchased on 28/12/2021
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5
/5
★★★★★
Serious, efficient, good products.
Acheteur Vérifié
purchased on 22/12/2021
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5
/5
★★★★★
Wesco offers quality games, with a sought-after educational interest. Very satisfied with my order.
Acheteur Vérifié
purchased on 13/12/2021
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5
/5
★★★★★
Very good. A small hiccup at the beginning with the shipment of the package. But upon receipt, the item was completely compliant, well packaged and protected. Already adopted by our two-year-old daughter. Very practical.
Acheteur Vérifié
purchased on 25/11/2021
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5
/5
★★★★★
Quick and careful shipping, quality products.
Acheteur Vérifié
purchased on 29/12/2021
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5
/5
★★★★★
Products available and meet my expectations. The speed of delivery.
Acheteur Vérifié
purchased on 28/12/2021
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3
/5
★★★☆☆
The delivery was much longer than expected. And the baby module kit does not fit together. For the price, it's really exaggerated.
Acheteur Vérifié
purchased on 14/12/2021
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5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend!
Acheteur Vérifié
purchased on 15/12/2021
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5
/5
★★★★★
I received my sheets well. The delivery person was very nice.
Acheteur Vérifié
purchased on 20/12/2021
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4
/5
★★★★☆
LACK OF INFORMATION ON SHIPPING TRACKING AND DELIVERY.
Acheteur Vérifié
purchased on 20/12/2021
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5
/5
★★★★★
Fast shipping. Well packaged.
Acheteur Vérifié
purchased on 19/12/2021
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5
/5
★★★★★
Good delivery tracking. Fast. Great item.
Acheteur Vérifié
purchased on 19/12/2021
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4
/5
★★★★☆
Fast delivery. Pleasant site except for the format of the descriptions which is not always easy to read (description in line end to end). Quality products with a small incident on this order where the book arrived torn by one centimeter at the binding. Really a shame for a new book.
Acheteur Vérifié
purchased on 18/12/2021
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1
/5
★☆☆☆☆
The site bugs constantly, I had to persevere for more than 2 hours to finalize an order (I absolutely needed one item, otherwise I would have given up...). I will never order through the site again. I was supposed to have free delivery, as I had reached a certain amount. Big disappointment: I had to pay because I needed to activate a 'benefit' code (impossible to access on the site). So in the end, while I am very satisfied with the products received, I will avoid placing a new order from now on. Too bad, I had tried as a 'private individual' to see, and to recommend other items for the children's party that I run as a 'professional.'
Acheteur Vérifié
purchased on 19/12/2021
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Answer from Wesco
Hello and thank you for sharing your feedback. We sincerely regret that you encountered navigation difficulties on our site. Our teams work daily to improve the fluidity, but slowdowns can occasionally occur. Regarding free shipping, there are three possible scenarios on our site: either you reach €250 in purchases and free shipping applies automatically, or you use a promotional code that only activates under certain conditions. For example, for the code "Neige" currently in effect, here are the conditions: "Free shipping on orders over €59 on the website http://www.wesco.fr. Offer valid once per customer from 11/10/2021 to 10/01/2022, on all delivery methods except express delivery, not combinable with any other promotional code. Offer visible in the cart after logging in or creating a customer account." At any time, you can find our current promo codes on the page https://www.wesco.fr/codes-promos.html. The last possible option to benefit from free shipping is to join one of our advantage clubs (the conditions are detailed here: https://www.wesco.fr/clubs-avantages-wesco.html). We hope that in light of these elements, you will trust us again and visit our site soon. Our customer service is of course at your disposal at 05 49 80 01 66. Have a nice day.
5
/5
★★★★★
Simple and well organized, easy to navigate. Serious, responsive, and competent customer service.
Acheteur Vérifié
purchased on 03/11/2021
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