9/10
★★★★★
based on 14336 reviews published

Latest customer reviews

5 /5
★★★★★

Easy to use site. Order delivered within the announced timeframe. Package arrived in perfect condition.

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Acheteur Vérifié
purchased on 22/10/2021
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5 /5
★★★★★

Great site! Complete with a lot of material at very accessible prices.

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Acheteur Vérifié
purchased on 25/10/2021
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 28/10/2021
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5 /5
★★★★★

As usual, perfect, fast delivery, top-notch items!

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Acheteur Vérifié
purchased on 27/10/2021
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5 /5
★★★★★

Very satisfied. The carrier was very professional. I recommend.

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Acheteur Vérifié
purchased on 14/10/2021
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5 /5
★★★★★

I am very satisfied with my order.

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Acheteur Vérifié
purchased on 23/10/2021
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1 /5
★☆☆☆☆

It's been a month and I still haven't received my package

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Acheteur Vérifié
purchased on 25/10/2021
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Answer from Wesco
Hello and thank you for alerting us this way. First of all, we sincerely apologize for our late response. Indeed, our investigation with La Poste took longer than we expected. Today, in the absence of a response from La Poste regarding the status of your package, we are proceeding on our side with a new preparation of your order. Our teams are doing their utmost to ensure that this new order is shipped as quickly as possible. Your satisfaction remains our priority, and please know that this situation, which is beyond our control, is just as disappointing for us. We hope that in light of these elements, you will still choose to visit our site. Have a nice day.
5 /5
★★★★★

Fast delivery

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Acheteur Vérifié
purchased on 25/10/2021
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5 /5
★★★★★

Easy navigation on the site. Very friendly and professional phone assistance. However, there were issues during delivery. I contacted the carrier myself after a week because the merchandise was still at the dock. They did not deliver because they did not have my phone number. I checked, it is indeed indicated in my Wesco customer account. So there was an error on your part regarding communication with the carrier.

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Acheteur Vérifié
purchased on 25/10/2021
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1 /5
★☆☆☆☆

I would have really liked to leave a good comment but I ordered on September 26, it is now November 6 and I still do not have my order. I have called customer service at least ten times but nothing has worked. Should I contact fraud prevention?

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Acheteur Vérifié
purchased on 26/09/2021
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Answer from Wesco
Hello and thank you for your feedback. Your order was shipped from our warehouse on September 29 (3 days after your order was placed). In your case, one of the two packages was lost by the carrier, independently of our will. Initially, you refused a partial delivery and then agreed to receive your order in two shipments. The lost products have been reordered with us. This new order is being prepared and should reach you by the end of next week at the latest (considering the holiday this week). We remain at your disposal at 05 49 80 01 66. Have a nice day.
5 /5
★★★★★

Balls conforming to my order and my needs...thank you

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Acheteur Vérifié
purchased on 15/10/2021
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3 /5
★★★☆☆

After an order that I had to pay 4 times and then call customer service, I finally managed to order the children's bike handles! (Bank problem according to customer service, personally I lean more towards a payment platform problem because this never happens to me elsewhere) Delivery and waiting for the order is very, very long! Delivery requested and desired at a specific moment, ultimately to be picked up at the Post Office. In short, a very disappointing customer experience.

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Acheteur Vérifié
purchased on 14/10/2021
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4 /5
★★★★☆

I AM a bit disappointed with the quotes, because 2% less is not much for a stroller at 699 EUROS, for a childcare assistant it's a big budget.

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Acheteur Vérifié
purchased on 27/10/2021
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5 /5
★★★★★

Very good in every way! I recommend, serious site, very correct follow-up, quality of products...

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Acheteur Vérifié
purchased on 27/10/2021
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5 /5
★★★★★

Very fast

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Acheteur Vérifié
purchased on 20/10/2021
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5 /5
★★★★★

Deadlines respected

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Acheteur Vérifié
purchased on 21/10/2021
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5 /5
★★★★★

Perfect service

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Acheteur Vérifié
purchased on 06/10/2021
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5 /5
★★★★★

Simple

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Acheteur Vérifié
purchased on 17/10/2021
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5 /5
★★★★★

Order received faster than expected, very satisfied.

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Acheteur Vérifié
purchased on 18/10/2021
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5 /5
★★★★★

TOP QUALITY FOR A LONG TIME, ESPECIALLY FOR MY INTENSIVE USE AS A CHILDCARE ASSISTANT.

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Acheteur Vérifié
purchased on 27/10/2021
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5 /5
★★★★★

Easy to place an order. Delivery within the announced deadlines. Products arrived in good condition and well packaged.

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Acheteur Vérifié
purchased on 19/10/2021
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4 /5
★★★★☆

Just the delivery was a bit long.

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Acheteur Vérifié
purchased on 06/10/2021
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5 /5
★★★★★

Always super happy with my purchases on Wesco, the quality is top-notch, school quality, the after-sales service works very well. Nothing to complain about. Always impeccable. The products are well packaged, in all my orders no problems, only once a batch of sheets was damaged, Wesco quickly sent me a second batch without any charge.

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Acheteur Vérifié
purchased on 21/10/2021
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 22/10/2021
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4 /5
★★★★☆

Navigation a bit complicated. Difficult to use identification codes.

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Acheteur Vérifié
purchased on 23/10/2021
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4 /5
★★★★☆

I recommend this site for children's awakening and early childhood. I didn't give five stars because of a delay of more than a week, even two weeks, and many imperfections on my last order, I am a bit disappointed, even very disappointed for the price. Other than that, I have never had any other problems with all my past orders. I still recommend it.

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Acheteur Vérifié
purchased on 01/10/2021
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4 /5
★★★★☆

A bit tedious to find what you're looking for but complete

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Acheteur Vérifié
purchased on 26/10/2021
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5 /5
★★★★★

Order received on time. The carrier had an unpleasant behavior. He yelled at me because he couldn't find a place to park in front of my house. But I know that has nothing to do with Wesco.

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Acheteur Vérifié
purchased on 22/10/2021
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5 /5
★★★★★

Regarding the ordering part on the website as well as the delivery, it went perfectly well, however it is impossible to receive the invoice for my item by email after calling twice in vain, still nothing received!!!

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Acheteur Vérifié
purchased on 24/10/2021
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3 /5
★★★☆☆

Difficult for me to find certain products, you have to search.

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Acheteur Vérifié
purchased on 21/10/2021
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 15/10/2021
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4 /5
★★★★☆

Delivery time, perfect.

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Acheteur Vérifié
purchased on 21/10/2021
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5 /5
★★★★★

Simple navigation. Wide choice of products suitable for early childhood. Delivery was compliant and fast.

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Acheteur Vérifié
purchased on 24/10/2021
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 20/10/2021
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2 /5
★★☆☆☆

Very disappointed by the lack of communication from the brand. More than 2 months delay when that was not what was announced. Delivery postponed without being warned and no compensation even though it was a birth gift. This is not professional.

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Acheteur Vérifié
purchased on 10/08/2021
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Answer from Wesco
Hello and thank you for taking the time to write to us. First of all, we apologize for this particularly long delivery delay and our lack of communication which only heightened your disappointment. Our customer service is processing a refund for the shipping costs related to your order. Additionally, we would like to clarify that during this current period, like many economic players, we sometimes face supply difficulties on certain references. Unfortunately, the product you ordered is affected. Our teams are all mobilized to ensure product availability and are doing their utmost to guarantee deadlines with suppliers. Customer satisfaction remains our priority. We hope that in light of these elements you will trust us again by returning to our site. Have a nice day.
5 /5
★★★★★

Very happy with my purchases and the very fast delivery.

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Acheteur Vérifié
purchased on 19/10/2021
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5 /5
★★★★★

Very satisfying!

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Acheteur Vérifié
purchased on 23/10/2021
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3 /5
★★★☆☆

The products are of good quality and the choice is really important, but the customer service really leaves something to be desired in some aspects. It is incomprehensible not to be able to easily modify or cancel an order on an online site within hours of placing it.

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Acheteur Vérifié
purchased on 21/10/2021
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5 /5
★★★★★

Efficient and quick.

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Acheteur Vérifié
purchased on 18/10/2021
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5 /5
★★★★★

Fast and in line with my expectations... I recommend.

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Acheteur Vérifié
purchased on 07/10/2021
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