/10
★★★★★
based on 13121 reviews published
★★★★★
based on 13121 reviews published
Latest customer reviews
5
/5
★★★★★
Very easy to use site, order processing and delivery very quick for this item that was in stock.
Acheteur Vérifié
purchased on 06/10/2021
Translated review
5
/5
★★★★★
Intuitive.
Acheteur Vérifié
purchased on 06/10/2021
Translated review
1
/5
★☆☆☆☆
Order never received, but debited. Customer service does not take my case seriously after several emails. The delivery person noted on the website 'recipient absent', while I work from home and had been waiting for my order for 10 days. Site to avoid! Debited order but never delivered!
Acheteur Vérifié
purchased on 30/09/2021
Translated review
Answer from Wesco
Hello and thank you for bringing your dissatisfaction to our attention as it allows us to question our practices. The carrier we work with has not been serious and we sincerely regret it. One of your packages was lost on their logistics platform which delayed the delivery of your order. Furthermore, we do not control the professionalism of the delivery people and in this specific case, it harms our reputation. Finally, we acknowledge that our processing time has been long and we apologize. Our teams do their utmost every day to shorten this response time. We hope you will give us a second chance and that we will have the opportunity to see you again under better conditions. Have a nice day.
5
/5
★★★★★
Very good.
Acheteur Vérifié
purchased on 04/10/2021
Translated review
3
/5
★★★☆☆
I am very unhappy with the delivery. I was told before the 12th, I was delivered on the 13th, I requested a time slot. The gentleman from the appointment scheduling told me: 'I don't care, it's my last day.' He said the delivery person would notify me by text an hour before. He came without warning. I told him that his attitude harmed the Wesco brand that I know well. In short, I lost a day of work. The rug therefore costs me very dearly. I wish to be compensated in one way or another. I agree to be contacted by phone.
Acheteur Vérifié
purchased on 04/10/2021
Translated review
Answer from Wesco
Hello and thank you for taking the time to share your experience with us. The delivery is carried out by an external provider to Wesco and unfortunately, we cannot guarantee the professionalism of the delivery person. Our logistics service is informed and is taking the necessary steps with the carrier to ensure that this situation does not happen again. As you rightly point out, this harms our image and the satisfaction of our customers, which we regret just as much. After verification, your order confirmation indicated a delivery between 18/10 and 20/10, so you were delivered more quickly than expected. Our customer service is at your complete disposal at 05 49 80 01 66. Have a nice day.
5
/5
★★★★★
Very good, well categorized into different categories.
Acheteur Vérifié
purchased on 06/10/2021
Translated review
5
/5
★★★★★
Delivery times respected, packaging very good, the item was well protected. Shipping costs for one item a bit high.
Acheteur Vérifié
purchased on 05/10/2021
Translated review
5
/5
★★★★★
Well-designed site.
Acheteur Vérifié
purchased on 18/09/2021
Translated review
5
/5
★★★★★
Very satisfied with my order.
Acheteur Vérifié
purchased on 02/10/2021
Translated review
5
/5
★★★★★
Easy access. Searches by keywords.
Acheteur Vérifié
purchased on 01/10/2021
Translated review
5
/5
★★★★★
Delivery time respected.
Acheteur Vérifié
purchased on 23/09/2021
Translated review
5
/5
★★★★★
Great product, fast delivery: all positive.
Acheteur Vérifié
purchased on 29/09/2021
Translated review
3
/5
★★★☆☆
Clear and easy site, good products but delivery time issues.
Acheteur Vérifié
purchased on 01/09/2021
Translated review
5
/5
★★★★★
Fast & efficient, delighted!
Acheteur Vérifié
purchased on 01/10/2021
Translated review
5
/5
★★★★★
Received quickly, products met my expectations.
Acheteur Vérifié
purchased on 04/10/2021
Translated review
5
/5
★★★★★
A bit long delay between order and delivery but product as described and very nice.
Acheteur Vérifié
purchased on 18/09/2021
Translated review
1
/5
★☆☆☆☆
As with every order, we are very disappointed with the lack of communication from Wesco, which does not inform or rarely informs about delivery times!
Acheteur Vérifié
purchased on 26/08/2021
Translated review
Answer from Wesco
Hello and thank you for your feedback. We sincerely apologize as our delivery commitments have indeed not been met. We are always attentive to our customers' comments in order to continuously improve our processes. We hope you will give us a second chance and that you will visit our site again. Have a nice day.
3
/5
★★★☆☆
No issues in terms of material quality and yes, the price is probably justified, but for childminders, it's unfortunate that equipping is very expensive. We should be considered as professionals in early childhood (which we are) to have benefits and discounts.
Acheteur Vérifié
purchased on 04/10/2021
Translated review
5
/5
★★★★★
Well-made site, easy to navigate
Acheteur Vérifié
purchased on 27/09/2021
Translated review
1
/5
★☆☆☆☆
I am very disappointed
Acheteur Vérifié
purchased on 04/10/2021
Translated review
Answer from Wesco
Hello and thank you for your feedback. Customer satisfaction is at the heart of our approach and we are sincerely sorry to read about your disappointment. Our customer service has confirmed that a complaint is in progress. We are doing our best to provide you with a solution quickly. We hope you will give us a second chance and that you will come back to visit our site soon. Have a nice day.
4
/5
★★★★☆
The site is easy to access. However, I would have liked my order to be better packaged: bubble wrap for example, because the box was torn and my order could have been damaged.
Acheteur Vérifié
purchased on 02/10/2021
Translated review
5
/5
★★★★★
Correct packaging, product conforms to the description, customer service responsive to requests... a very slight downside on delivery times. Wesco remains a serious site.
Acheteur Vérifié
purchased on 06/09/2021
Translated review
5
/5
★★★★★
Fast delivery.
Acheteur Vérifié
purchased on 24/09/2021
Translated review
5
/5
★★★★★
Very responsive regarding delivery issues
Acheteur Vérifié
purchased on 29/07/2021
Translated review
5
/5
★★★★★
Thank you
Acheteur Vérifié
purchased on 04/10/2021
Translated review
4
/5
★★★★☆
Order arrived on time, materials well protected
Acheteur Vérifié
purchased on 28/09/2021
Translated review
5
/5
★★★★★
Satisfied. Functional site
Acheteur Vérifié
purchased on 28/09/2021
Translated review
4
/5
★★★★☆
Good site, products a bit expensive but of good quality
Acheteur Vérifié
purchased on 24/09/2021
Translated review
5
/5
★★★★★
Great wesco site, you can find good quality products!
Acheteur Vérifié
purchased on 28/09/2021
Translated review
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 01/10/2021
Translated review