/10
★★★★★
based on 13133 reviews published
★★★★★
based on 13133 reviews published
Latest customer reviews
5
/5
★★★★★
Receipt conforms to the description and good order tracking.
Acheteur Vérifié
purchased on 01/12/2020
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5
/5
★★★★★
User experience quite smooth.
Acheteur Vérifié
purchased on 27/11/2020
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5
/5
★★★★★
Good products, nice, useful.
Acheteur Vérifié
purchased on 30/11/2020
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5
/5
★★★★★
Clear and easy site.
Acheteur Vérifié
purchased on 30/11/2020
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5
/5
★★★★★
Order delivered quickly and well protected, I recommend this site.
Acheteur Vérifié
purchased on 27/11/2020
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3
/5
★★★☆☆
I was not informed that the package would arrive in two parts, so I thought the chairs were lost and I did not receive any information from you.
Acheteur Vérifié
purchased on 27/11/2020
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5
/5
★★★★★
Instruments very well protected and thus arrived in very good condition.
Acheteur Vérifié
purchased on 30/11/2020
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1
/5
★☆☆☆☆
Delivery times are extremely long! Order placed on 11/8, product in stock on the site. Email stating that the order has been delivered (it was the presentation catalog) then no news, as of today 12/9 they still do not know when I will be delivered, first and last time I order from them.
Acheteur Vérifié
purchased on 04/11/2020
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Answer from Wesco
Hello and thank you for your feedback. During this particularly busy period, delivery times may be extended. We are sorry that your first experience on our site is going this way. We hope that the exchanges with our customer service and the proposed compensation will ease your dissatisfaction. Have a good day.
5
/5
★★★★★
First order on this website, very good site with various options but I struggled to find the doll I was looking for, maybe create more detailed categories. Delivery is fast and the doll was packaged with great care, impeccable. I highly recommend.
Acheteur Vérifié
purchased on 01/12/2020
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5
/5
★★★★★
Order received quickly and very well packaged, the items were really well protected.
Acheteur Vérifié
purchased on 01/12/2020
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5
/5
★★★★★
Very good. Fast delivery.
Acheteur Vérifié
purchased on 01/12/2020
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5
/5
★★★★★
Very good responsiveness, secure payment, and fast delivery. Thank you.
Acheteur Vérifié
purchased on 30/11/2020
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4
/5
★★★★☆
Very well designed for the little ones.
Acheteur Vérifié
purchased on 30/11/2020
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5
/5
★★★★★
Package tracking was done with a late delivery due to the health context, content checked without difficulties with well-secured packaging.
Acheteur Vérifié
purchased on 28/11/2020
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5
/5
★★★★★
Wesco is THE site to find everything in the world of childhood!! Very serious, I recommend it! I love it!
Acheteur Vérifié
purchased on 30/11/2020
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5
/5
★★★★★
Very good site
Acheteur Vérifié
purchased on 01/12/2020
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3
/5
★★★☆☆
I was unlucky, my package got lost and the baby paint was missing, which was sent to me after my complaint. The second package with cardboard bricks arrived, and 3 were missing, and one was damaged. Customer service is supposed to send me the 4 bricks. In conclusion, customer service works well, but it would be better to receive complete orders from the first shipment. I am disappointed, but Wesco products are of good quality.
Acheteur Vérifié
purchased on 14/11/2020
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5
/5
★★★★★
Very happy with my purchase, package arrived very quickly, well packaged, easy to work with.
Acheteur Vérifié
purchased on 30/11/2020
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5
/5
★★★★★
No problems
Acheteur Vérifié
purchased on 20/11/2020
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5
/5
★★★★★
Everything was perfect
Acheteur Vérifié
purchased on 12/11/2020
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1
/5
★☆☆☆☆
My boxes arrived with a 1-day delay, 48h and 72h later. The boxes were open and the paint exploded. Not satisfied at all.
Acheteur Vérifié
purchased on 01/12/2020
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Answer from Wesco
Hello and thank you for your feedback. We are sincerely sorry to hear about your dissatisfaction and invite you to file a complaint at [email protected] (with a photo) so that a solution can be provided to you as soon as possible. We are particularly attentive to the quality of our products and services. Please know that we are equally disappointed when transport does not go as planned. We apologize and hope to have the chance to see you again soon on our site. Have a good day.
5
/5
★★★★★
Information about the order and speed of shipping
Acheteur Vérifié
purchased on 23/11/2020
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1
/5
★☆☆☆☆
Terrible! If there had been a zero, that would have been my rating. We were informed that the package would be delivered on December 1st. On the 2nd, we received a message that it would not be delivered to the chosen pickup point, then nothing more. It's not that complicated to send an email to say that the package is waiting at the post office and not in our mailbox as stated on your site.
Acheteur Vérifié
purchased on 23/11/2020
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Answer from Wesco
Hello, Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again. We hope, nevertheless, to have the chance to see you again soon on our site. Have a good day.
4
/5
★★★★☆
Satisfied with my order, arrived on time, well packaged.
Acheteur Vérifié
purchased on 20/11/2020
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5
/5
★★★★★
Compliant products
Acheteur Vérifié
purchased on 20/11/2020
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5
/5
★★★★★
Very responsive during this holiday season.
Acheteur Vérifié
purchased on 23/11/2020
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4
/5
★★★★☆
The delivery was late compared to other items, but I was informed right away. I am satisfied.
Acheteur Vérifié
purchased on 16/11/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 20/11/2020
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5
/5
★★★★★
Conforms to my expectations. Fast delivery. Responsive after-sales service and missing product received quickly.
Acheteur Vérifié
purchased on 05/11/2020
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5
/5
★★★★★
Beautiful quality product. Good follow-up for delivery.
Acheteur Vérifié
purchased on 23/11/2020
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