/10
★★★★★
based on 13137 reviews published
★★★★★
based on 13137 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
If I could give 0 stars, I would gladly do so. Product arrived damaged, no customer service, fictitious customer service that responds a week later by email without apologizing for the inconvenience caused, offering you an 'exceptional' commercial gesture which is nothing more than classic after-sales service, to send you a product while asking a carrier to come pick up the damaged product without exchange until it is received by them. (really complicated logistics) Imagine the waiting time to enjoy your product for which they have already cashed the amount. 'Rather than simply sending the product back with a carrier who delivers the product in exchange for the damaged product.' Go figure! The customer is not at all at the center of Wesco's concerns (no customer service by phone, customer service that knows nothing and doesn't want to know anything). So if everything goes well, no worries, but if you have the misfortune of having a problem with your order, I wish you very good luck. A word to the wise!
Acheteur Vérifié
purchased on 28/08/2020
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Answer from Wesco
Hello and thank you for your feedback. We are sorry to see that the discussion between our two parties could not end in a more peaceful manner. Far from being fictitious, our customer service is a human-sized team that works hard every day to respond to our customers as quickly as possible. Our after-sales service has taken your request into account and the concerned product will be reshipped to you. Have a nice day
5
/5
★★★★★
Careful shipping, quality products.
Acheteur Vérifié
purchased on 18/07/2020
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5
/5
★★★★★
I love it
Acheteur Vérifié
purchased on 08/09/2020
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5
/5
★★★★★
VERY GOOD, MUCH FASTER THAN EXPECTED
Acheteur Vérifié
purchased on 08/09/2020
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1
/5
★☆☆☆☆
The bed arrived broken. Very poorly packaged so it must have been damaged during transport. It takes 10 days just for my request to be processed by customer service. And I don't even know what Wesco will do. My son is left without a bed in the meantime... Very disappointed!
Acheteur Vérifié
purchased on 05/09/2020
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Answer from Wesco
Hello and thank you for your comment. We are particularly attentive to the quality of our products and we sincerely apologize for the inconvenience caused. Our customer service has responded to you and is proceeding with the reshipment of the damaged part. We note your comment regarding the product packaging and will pass the information to the relevant department to prevent this issue from happening again. We hope the bed will bring you satisfaction and wish your son sweet and pleasant nights. We hope to have the chance to see you again soon on our site. Have a nice day
4
/5
★★★★☆
A bit expensive and still the downside on products not made in France, too bad
Acheteur Vérifié
purchased on 06/09/2020
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3
/5
★★★☆☆
Very long delivery. Package arrived only 1 day before the baptism
Acheteur Vérifié
purchased on 12/08/2020
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5
/5
★★★★★
I am satisfied overall, the delivery time was respected, perfect packaging, suitable, sturdy, and the ordered products meet my expectations. 10/10 all around
Acheteur Vérifié
purchased on 03/09/2020
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5
/5
★★★★★
Always perfect, quality and delivery.
Acheteur Vérifié
purchased on 06/09/2020
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5
/5
★★★★★
Ergonomic site, fast delivery.
Acheteur Vérifié
purchased on 08/09/2020
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1
/5
★☆☆☆☆
Hello, I received my order with the two broken wardrobe sides!! I tried to contact customer service but got no response. I sent an email but still no reply. I am eagerly waiting to know how to proceed to get two new sides!!!!!! Thank you
Acheteur Vérifié
purchased on 02/09/2020
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Answer from Wesco
Hello and thank you for your comment. At Wesco, we are particularly concerned about the quality of the products we offer and we apologize as this commitment has apparently not been met. Your complaint is being processed and new parts will be sent to you. We hope that in the end the product will fully satisfy you and that you will enjoy coming back to our site. Have a nice day
5
/5
★★★★★
Compliant with my expectations. Thank you
Acheteur Vérifié
purchased on 05/09/2020
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5
/5
★★★★★
Meets my expectations!
Acheteur Vérifié
purchased on 01/09/2020
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4
/5
★★★★☆
Very good product and fast delivery
Acheteur Vérifié
purchased on 30/08/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 03/09/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 03/09/2020
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5
/5
★★★★★
Very good products
Acheteur Vérifié
purchased on 14/06/2020
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5
/5
★★★★★
Perfect, very fast delivery. Nice products
Acheteur Vérifié
purchased on 07/09/2020
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4
/5
★★★★☆
Very good site
Acheteur Vérifié
purchased on 03/09/2020
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5
/5
★★★★★
....
Acheteur Vérifié
purchased on 03/09/2020
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4
/5
★★★★☆
I easily found the product
Acheteur Vérifié
purchased on 03/09/2020
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5
/5
★★★★★
This is the second order I placed with Wesco. The shipment is very fast. I bought elastic sponge bibs, a crib-style mat, a sleeping bag, a blanket, a sponge house sheet, and a laundry bib. The quality is there. I am surprised by the prices of some items that are cheaper than some major brands and for a much higher quality (sleeping bag and quilted blanket)
Acheteur Vérifié
purchased on 04/09/2020
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4
/5
★★★★☆
Easy to use. Good
Acheteur Vérifié
purchased on 03/09/2020
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4
/5
★★★★☆
Order compliant and received on time. Quality products. Small downside: manufacturing abroad.
Acheteur Vérifié
purchased on 01/09/2020
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4
/5
★★★★☆
Good but a bit expensive
Acheteur Vérifié
purchased on 02/09/2020
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5
/5
★★★★★
Very fast and careful delivery.
Acheteur Vérifié
purchased on 08/09/2020
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3
/5
★★★☆☆
One of my items arrived defective
Acheteur Vérifié
purchased on 27/08/2020
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5
/5
★★★★★
Very well designed site and easy to use
Acheteur Vérifié
purchased on 02/09/2020
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5
/5
★★★★★
Fast delivery and careful packaging.
Acheteur Vérifié
purchased on 07/09/2020
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1
/5
★☆☆☆☆
Several emails sent to customer service for damaged products received without any response... indeed, when we see the delivery people throwing the merchandise and dragging it on the ground... Will I be contacted one day to find a solution for compensation??
Acheteur Vérifié
purchased on 27/08/2020
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