/10
★★★★★
based on 13336 reviews published
★★★★★
based on 13336 reviews published
Latest customer reviews
2
/5
★★☆☆☆
The site is easy to use, I ordered a dragon and a set of knights from this site as they were unavailable in stores. During delivery, I only received one of the two ordered products with no paper in the mailbox allowing me to pick up the rest of my package at the post office. I reported this to Wesco, who just sent me the invoice by email without any explanations or anything... At the post office, they told me that the package had been delivered and that nothing was pending. I had to contact Wesco again, changing my tone to get what I had paid for. They then sent me a new package with the other part of my order. Let's see if I receive it... Disappointed with the customer service, which was not very responsive and not inclined to help. I am torn regarding my first order on this site, by far my best experience.
Acheteur Vérifié
purchased on 25/08/2020
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Answer from Wesco
Hello and thank you for your comment. We are sorry to read about your disappointment regarding your first order on our site. You had the bitter experience of a risky transport service that was far from meeting our standards. We hope that, in use, the ordered products will satisfy you and that you will overlook this first mixed experience by returning to see us soon on our site. Have a nice day.
5
/5
★★★★★
Despite a delay on the order, very good customer service.
Acheteur Vérifié
purchased on 18/08/2020
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5
/5
★★★★★
Fast delivery.
Acheteur Vérifié
purchased on 26/08/2020
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1
/5
★☆☆☆☆
Still no news about my complaints.
Acheteur Vérifié
purchased on 20/08/2020
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Answer from Wesco
Hello and thank you for your feedback. We are sincerely sorry that your experience with Wesco did not meet your expectations, and we apologize for our delayed response. Our customer service has taken your complaint into account, and a response has been provided to you today. We hope to have the opportunity to see you again soon on our site. Have a nice day.
4
/5
★★★★☆
Very good site with good products, too bad that as a professional in early childhood we do not have discounts.
Acheteur Vérifié
purchased on 27/08/2020
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5
/5
★★★★★
In line with our expectations. Fast delivery.
Acheteur Vérifié
purchased on 28/08/2020
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4
/5
★★★★☆
As I said, I haven't used the product yet, thank you.
Acheteur Vérifié
purchased on 07/08/2020
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5
/5
★★★★★
Great, I highly recommend it. And I talk about it to those around me. Really a wide choice.
Acheteur Vérifié
purchased on 26/08/2020
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5
/5
★★★★★
Fast delivery, careful shipping, and very good products. I will not hesitate to recommend!!
Acheteur Vérifié
purchased on 26/08/2020
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4
/5
★★★★☆
Order well received, in good condition. Nothing to complain about.
Acheteur Vérifié
purchased on 26/08/2020
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5
/5
★★★★★
Clear and with a choice
Acheteur Vérifié
purchased on 26/08/2020
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5
/5
★★★★★
Very good, delivery on the requested date.
Acheteur Vérifié
purchased on 05/08/2020
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2
/5
★★☆☆☆
I did not receive the ordered book.
Acheteur Vérifié
purchased on 27/08/2020
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Answer from Wesco
Hello and thank you for your comment. We are sincerely sorry about this situation. We tried to contact you, unfortunately without success. Therefore, we invite you to reach out to our customer service at [email protected] so that we can provide you with a solution. We remain at your disposal and hope to hear from you very soon. Have a nice day.
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 26/08/2020
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5
/5
★★★★★
Honestly, top-notch as usual, never disappointed! From the packaging to the product, honestly impeccable.
Acheteur Vérifié
purchased on 27/08/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 31/08/2020
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5
/5
★★★★★
Quality product. The only downside was the delivery, but it was not Wesco's fault.
Acheteur Vérifié
purchased on 29/08/2020
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3
/5
★★★☆☆
Good but very expensive
Acheteur Vérifié
purchased on 26/08/2020
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1
/5
★☆☆☆☆
Half of the items were opened, the packaging box was torn, and the scissors did not match my order. In short, I am disappointed, first and last order as a result.
Acheteur Vérifié
purchased on 29/08/2020
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Answer from Wesco
Hello and thank you for your comment. Despite all the care we take to offer you quality products and services, we are sincerely sorry that our standards did not meet your expectations for your order. We invite you to contact our customer service at [email protected] so that we can provide you with a solution as soon as possible. We apologize for this first missed encounter and hope to have the privilege of seeing you again soon on our site. Have a nice day.
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 26/08/2020
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5
/5
★★★★★
Great
Acheteur Vérifié
purchased on 09/08/2020
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5
/5
★★★★★
Everything went well, good reception
Acheteur Vérifié
purchased on 22/08/2020
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3
/5
★★★☆☆
I was not on the site to order, but the delivery was a bit delayed and the bottoms of the boxes were damp.
Acheteur Vérifié
purchased on 11/08/2020
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5
/5
★★★★★
The products are of superb quality, I do not regret my purchases
Acheteur Vérifié
purchased on 19/08/2020
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4
/5
★★★★☆
Very good product
Acheteur Vérifié
purchased on 06/08/2020
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5
/5
★★★★★
Delivery and order were perfect. Great for my first order.
Acheteur Vérifié
purchased on 27/08/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 23/08/2020
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5
/5
★★★★★
Easy search on the site and fast and very careful delivery
Acheteur Vérifié
purchased on 23/08/2020
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5
/5
★★★★★
Very good product but expensive. Problem with delivery, the relay point refused the packages: too big I had to do some research because I was not informed at all of where it was stored but this is not Wesco's responsibility but Colissimo's!
Acheteur Vérifié
purchased on 25/08/2020
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5
/5
★★★★★
Site offering quality products, fun and with durable materials. Fast delivery
Acheteur Vérifié
purchased on 25/08/2020
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