/10
★★★★★
based on 13095 reviews published
★★★★★
based on 13095 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Almost 2 months of waiting to receive my package. And the plaster received is not the one ordered! I admit to being very disappointed.
Mylène D.
purchased on 06/09/2024
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Answer from Wesco
Hello and thank you for alerting us to the situation by leaving a review. We are sincerely sorry for the situation and we apologize. Could you please write to us at [email protected] (including a photo of the product received and specifying your order number)? Our customer service team will handle your complaint and provide you with a solution. We understand your dissatisfaction, but we still hope you will give us a second chance by returning to our site later. Have a nice day.
4
/5
★★★★☆
Order delivered quickly, no issues.
Multi Accueil Nouvelle Vague M.
purchased on 26/09/2024
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1
/5
★☆☆☆☆
If I could give zero stars, I would. I do not recommend: the item does not work, plus the customer service is unreachable and the return is at your expense.
Marilyse B.
purchased on 10/10/2024
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Answer from Wesco
Hello and thank you for taking the time to evaluate your order. We are sincerely sorry for the problem encountered and we apologize for our late response. We understand that this wait combined with a quality defect of the item generates great dissatisfaction, and we regret that your overall experience on our site is so disappointing. Our customer service team does its best to respond as quickly as possible, but it sometimes happens that during certain periods this response time fluctuates. We have processed the refund for the defective product. We hope you will give us a second chance to make a better impression by returning to our site soon. Have a nice day.
4
/5
★★★★☆
I give 4 stars because there is room for improvement regarding the packaging of the parcel, which is too easily opened on the sides without needing to be torn, allowing for too easy theft of the contents; the packaging cardboard needs to be reviewed.
Joseph D.
purchased on 20/10/2024
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Answer from Wesco
Hello and thank you for sharing your feedback with us. We are forwarding your concrete example to the logistics department to verify our shipping packaging and ensure that this is an exceptional case. We hope that your order fully satisfies you and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
5
/5
★★★★★
Very satisfied with my order. I easily found the products I was looking for on the site. And the delivery was made even before the scheduled date. I recommend.
Martine L.
purchased on 20/10/2024
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3
/5
★★★☆☆
The order arrived in two parts, without any justification from Wesco. I had to send an email to ask for an explanation upon receiving the first part as there was no delivery note or other explanatory documents. Moreover, the dates and opening days of the service, despite the precision in the email, were not respected for the delivery: the order was therefore left in a hallway after being received by an outsider.
- M.
purchased on 11/10/2024
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5
/5
★★★★★
Very good product! The color is very nice, my little ones adopted it very quickly.
Anne Sophie M.
purchased on 12/09/2024
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3
/5
★★★☆☆
The customer service takes at least 3 to 4 days to respond to questions, so it's slow, but otherwise the material is great for my work (childcare assistant).
Karen R.
purchased on 11/10/2024
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5
/5
★★★★★
Order as expected. Fast delivery although the post did not deliver within the colissimo deadlines (2 days late).
Brigitte C.
purchased on 19/10/2024
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4
/5
★★★★☆
Nothing to report. Positive review.
Sandrine N.
purchased on 03/10/2024
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5
/5
★★★★★
The Wesco site is completely satisfactory.
Chantal C.
purchased on 11/10/2024
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3
/5
★★★☆☆
Disappointed by some items given their price, I expected better quality.
Micro-crèche Marie-ange -.
purchased on 11/09/2024
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5
/5
★★★★★
I recommend. Very serious site.
Patricia Z.
purchased on 17/10/2024
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5
/5
★★★★★
For this order, no problem. There were issues with other orders two years ago. Lost packages.
Ccas C.
purchased on 18/10/2024
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Answer from Wesco
Hello and thank you for taking the time to leave a review. We appreciate your continued trust over the years and are happy to read that this order fully satisfies you. We look forward to seeing you again soon on our site, and we wish you a very good day.
5
/5
★★★★★
Good
Mjc Kerfeunteun -.
purchased on 15/10/2024
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3
/5
★★★☆☆
Delivery times not respected
Virginie B.
purchased on 30/08/2024
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5
/5
★★★★★
Nothing to complain about the site, it is very good.
May P'tits Bouts Sarl -.
purchased on 17/10/2024
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4
/5
★★★★☆
Simple and effective
Thibaud T.
purchased on 08/10/2024
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4
/5
★★★★☆
Many product references that seem to be of good quality.
Ludivine G.
purchased on 16/10/2024
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5
/5
★★★★★
Is it really useful to use a large box for a set of 6 large bibs?
Christèle L.
purchased on 17/10/2024
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4
/5
★★★★☆
Hello, I commend your speed and I am ready to recommend other colleagues to consult your site for purchasing activity materials for children.
Marie T.
purchased on 16/10/2024
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2
/5
★★☆☆☆
The package almost never arrived. I wanted to send it to a Colissimo relay. It was stamped as 'private shipment' and not 'relay shipment'. This created a misdirection error, I had to claim with the post office for it to be found and redirected.
Fanny B.
purchased on 12/10/2024
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4
/5
★★★★☆
No issues, order received on time, material as described.
Ludothèque Eedf -.
purchased on 17/10/2024
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5
/5
★★★★★
Easy site, you can easily find what you are looking for
Christelle G.
purchased on 13/10/2024
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5
/5
★★★★★
Very good
Olivier R.
purchased on 08/10/2024
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3
/5
★★★☆☆
Package in good condition, arrived in two parts and ahead of schedule despite an agreement with a person from the service regarding a date. Fortunately, there was someone to receive the packages
Mairie De Paris -.
purchased on 08/10/2024
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5
/5
★★★★★
Table meets expectations
Mairie Du Vesinet -.
purchased on 23/09/2024
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5
/5
★★★★★
10 out of 10
Halte-garderie Madeleine Brès -.
purchased on 07/10/2024
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5
/5
★★★★★
Products meet our expectations
Pascal G.
purchased on 14/10/2024
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5
/5
★★★★★
Lightweight, takes up no space. Great!
Céline L.
purchased on 14/10/2024
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