/10
★★★★★
based on 13133 reviews published
★★★★★
based on 13133 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I am shocked by the lack of professionalism of your delivery system, their handling of ongoing operations and those completed on their site, and the contact with their delivery person. The package was supposed to be delivered on the 20th, a call from the delivery person that we missed (no message). The reason for non-delivery on the site, additional address needed... We made a second delivery request (same address, we only have one). The delivery was supposed to be made on the GLS site on the 23rd. I called the delivery person who told me he had not loaded anything, had not found our address on his GPS on the 20th, citing a different but nearby address, namely 'chemin du pont de la cagne' instead of our address 'chemin de la Cagne'. Nothing yesterday on the package tracking site. I tried to call GLS without success after an endless wait. This morning, a call from the delivery person who was downstairs at my place (apparently he must have changed GPS or entered the correct address) and refused to come up to my place with a 13m3 utility vehicle, a sloped concrete path that all delivery people take (yesterday a 16m3 came to deliver me a desk). I mentioned to the delivery person that I had a caravan at home, which he could see, and he told me verbatim in a tone from the beginning bordering on correction and this time aggressive 'well do you want your package yes or no.....' By the time I went down to meet him, my package was left at the entrance of the path and he was already turning around. I did not electronically sign any delivery slip, the coronavirus was mentioned by the window while turning around, which may be a precautionary measure that I understand. Going on the GLS site this morning, all delivery operations are validated for the 24th, including that the package was at the delivery agency yesterday, for an email from them dated May 20: Thank you for your trust. Your package 00DDLE58 will be delivered on the specified date March 23, 2020 at this address*: 3900 CHEMIN DE LA CAGNE 06640 ST JEANNET France Same address, same delivery person. It is possible that I am the only one reporting this kind of inconvenience, but if not, it would be good to report these inconveniences to GLS. Best regards, Y.
Acheteur Vérifié
purchased on 14/03/2020
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Answer from Wesco
Hello and thank you for taking the time to evaluate your purchase and your feedback on your experience. Your comment contains private information (personal address). It has therefore not been published.
2
/5
★★☆☆☆
I requested a 24-hour delivery that I paid €15 for. Before the Covid crisis, the package arrived 4 days later. No problem with the rest.
Acheteur Vérifié
purchased on 12/03/2020
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Answer from Wesco
Hello and thank you for your comment. We are sorry for the inconvenience caused. We hope that our commercial gesture will alleviate your disappointment and we wish to see you again soon on wesco.fr
5
/5
★★★★★
Simple order and fast delivery. Quality product.
Acheteur Vérifié
purchased on 14/03/2020
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5
/5
★★★★★
Very good quality, which complements the collection
Acheteur Vérifié
purchased on 14/03/2020
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1
/5
★☆☆☆☆
Delivery was two months late. They are not friendly on the phone. No response to questions.
Acheteur Vérifié
purchased on 22/01/2020
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Answer from Wesco
Hello and thank you for your feedback. We understand your dissatisfaction. Unfortunately, the item you chose has attracted the interest of many people. Our team has done everything possible to restock our inventory and deliver to you as quickly as possible. We apologize for the inconvenience caused. We hope that this product meets your expectations and brings you complete satisfaction.
5
/5
★★★★★
Perfect, top communication
Acheteur Vérifié
purchased on 05/03/2020
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4
/5
★★★★☆
Good navigation overall!
Acheteur Vérifié
purchased on 11/03/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 13/03/2020
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5
/5
★★★★★
Despite the Covid 19 crisis, the overshoes arrived on time.
Acheteur Vérifié
purchased on 15/03/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 16/03/2020
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1
/5
★☆☆☆☆
Only a small part of the order was delivered... no response from customer service
Acheteur Vérifié
purchased on 16/03/2020
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Answer from Wesco
Hello and thank you for your feedback. We place the utmost importance on providing you with quality service. The rest of your order will be sent to you in the coming days. During this unprecedented period, delivery times will be a bit longer, but you will be delivered. We thank you for your patience and hope to see you again soon on our site. Take care of yourself and your loved ones.
5
/5
★★★★★
Very good, excellent!
Acheteur Vérifié
purchased on 15/03/2020
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5
/5
★★★★★
Well stable and comfortable mat on the tiles.
Acheteur Vérifié
purchased on 05/03/2020
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5
/5
★★★★★
This is the second time I order motor skills modules, and I am still very satisfied, delivery even ahead of schedule, thank you Wesco
Acheteur Vérifié
purchased on 03/03/2020
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 15/03/2020
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5
/5
★★★★★
Item as described, very good quality. Fast shipping.
Acheteur Vérifié
purchased on 14/03/2020
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3
/5
★★★☆☆
Packaging problem: the package - too large for the content - arrived in very bad condition and was repaired by postal services. The content was intact.
Acheteur Vérifié
purchased on 12/03/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 11/03/2020
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4
/5
★★★★☆
Delivery a bit long
Acheteur Vérifié
purchased on 08/01/2020
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5
/5
★★★★★
Very good item. Fast delivery time. Very nice delivery person.
Acheteur Vérifié
purchased on 27/02/2020
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5
/5
★★★★★
Practical and complete site
Acheteur Vérifié
purchased on 02/03/2020
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4
/5
★★★★☆
Searching for a product is not intuitive enough on the site, for example when I search for changing mat, I get other products displayed as a priority before the different models of mats.
Acheteur Vérifié
purchased on 22/02/2020
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5
/5
★★★★★
Super quality and baby loves to move on it
Acheteur Vérifié
purchased on 01/03/2020
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5
/5
★★★★★
Very serious site, plus I was delivered very quickly
Acheteur Vérifié
purchased on 06/03/2020
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5
/5
★★★★★
First order on this site and I am very pleasantly surprised by the quality of the products. I am adding it to my favorites.
Acheteur Vérifié
purchased on 10/03/2020
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4
/5
★★★★☆
The material is hard to imagine, like any distance order
Acheteur Vérifié
purchased on 02/02/2020
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5
/5
★★★★★
Very easy and simple to use.
Acheteur Vérifié
purchased on 04/03/2020
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5
/5
★★★★★
Satisfactory
Acheteur Vérifié
purchased on 06/03/2020
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5
/5
★★★★★
Products that exude quality, impeccable service quality with quick order processing.
Acheteur Vérifié
purchased on 18/02/2020
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4
/5
★★★★☆
Great selection of items, reasonable prices, fast and flawless delivery!
Acheteur Vérifié
purchased on 10/03/2020
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