/10
★★★★★
based on 13128 reviews published
★★★★★
based on 13128 reviews published
Latest customer reviews
3
/5
★★★☆☆
I am very disappointed with customer service. I called several times to get information about the delivery and the deadlines for certain items, but as long as I haven't placed an order, they can't tell me anything... I find myself having to find a solution on my own to have the main furniture on time: I divide my large order into three. Thus, I lose my 12% discount! I had to manage on my own to find an arrangement. For the delivery, an email informs me that the package has been sent. But then no news! Should I stay available for 2-3 days waiting for the delivery person?! It would be nice to at least provide the delivery day... And I find myself in this situation for 6 deliveries!!!! Because each order is divided into two. By the way, I received an item at the beginning of December even though it was indicated as unavailable until mid-January... It's incomprehensible!!! I am really very disappointed to have had to find this solution on my own and lose my benefits, when I just wanted to make a large order at the end of November, have a first delivery on December 20 of everything that was available before, and have the rest later. But that seemed impossible...!!!
Acheteur Vérifié
purchased on 28/11/2019
Translated review
4
/5
★★★★☆
Good
Acheteur Vérifié
purchased on 06/12/2019
Translated review
2
/5
★★☆☆☆
More than 2 months of waiting to receive my order and with rather high shipping costs!
Acheteur Vérifié
purchased on 18/10/2019
Translated review
Answer from Wesco
Hello and thank you for your feedback. We have checked your order and the announced deadline. The delivery was indeed scheduled between 11/12 and 13/12. Depending on the products ordered and our stocks, it sometimes happens that the deadlines are longer. We hope that your order brings you complete satisfaction today.
5
/5
★★★★★
Very fast delivery
Acheteur Vérifié
purchased on 10/12/2019
Translated review
5
/5
★★★★★
Perfect, products of impeccable quality and careful and fast shipping.
Acheteur Vérifié
purchased on 12/12/2019
Translated review
5
/5
★★★★★
Delivery within 24 hours respected. Wesco is a site that offers an immense choice for all budgets and occasions. The products are of quality, innovative, and hard to find elsewhere.
Acheteur Vérifié
purchased on 11/12/2019
Translated review
2
/5
★★☆☆☆
Everything went very well until delivery. The delivery person did not want to bring the goods up to the apartment. When you order a bed and are 8 months pregnant, I find that a bit limited... Otherwise, everything was okay.
Acheteur Vérifié
purchased on 05/12/2019
Translated review
Answer from Wesco
Hello, thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. We understand the difficulty you encountered and your situation. Unfortunately, for safety reasons, the delivery agreement requires delivery to the ground floor only. However, we hope that your order brings you complete satisfaction.
2
/5
★★☆☆☆
Disconnected several times and very difficult to reconnect. Phone line inaccessible. No trust in the customer.....
Acheteur Vérifié
purchased on 02/12/2019
Translated review
Answer from Wesco
Hello and thank you for your feedback. We are sorry to hear about your issues on our site. During these festive periods, a high influx can sometimes slow down the site's usability. However, we are doing everything internally to provide you with the best experience on our site and we take your feedback into consideration. We place great importance on the quality of our services, whether it be listening or advice, and we invite you to contact our customer service.
5
/5
★★★★★
Very happy with my little investment in these quality deck chairs. A bit expensive but quality comes at a price... Looking forward to my next purchases on the WESCO site!
Acheteur Vérifié
purchased on 02/12/2019
Translated review
5
/5
★★★★★
Fast
Acheteur Vérifié
purchased on 29/11/2019
Translated review
3
/5
★★★☆☆
Functional and easy-to-use site, but there was a problem when receiving the order: it was poorly protected/packaged. The box containing 2700 pegs was pierced, and therefore the 2700 pegs were loose in a large box...
Acheteur Vérifié
purchased on 13/11/2019
Translated review
3
/5
★★★☆☆
The packaging box was damaged. The playpen was packed in a box that was too large, it opened, and 2 corners of the playpen were damaged. It's frustrating, but we didn't have the energy to return everything. Compensation would be an appreciated gesture.
Acheteur Vérifié
purchased on 03/12/2019
Translated review
Answer from Wesco
Hello. Thank you for your comment. Despite the care we take in preparing our packages, they can sometimes be mishandled during transport. We invite you to contact our customer service and send photos of the damaged products so that they can process your request.
5
/5
★★★★★
Very satisfactory products, very well packaged.
Acheteur Vérifié
purchased on 06/09/2019
Translated review
5
/5
★★★★★
Order received early.
Acheteur Vérifié
purchased on 10/12/2019
Translated review
5
/5
★★★★★
Ultra-fast delivery.
Acheteur Vérifié
purchased on 10/12/2019
Translated review
5
/5
★★★★★
Delivery was compliant and fast.
Acheteur Vérifié
purchased on 01/12/2019
Translated review
5
/5
★★★★★
Fast delivery. Product conforms to the description. Very satisfied.
Acheteur Vérifié
purchased on 09/12/2019
Translated review
3
/5
★★★☆☆
Delivery times were much longer than what was announced on the day of the order. The delivery person was not the most pleasant, who is supposed to have me sign the receipt and didn't even have a pen (nothing serious but inconvenient for me with an open door and children in the house that I am watching). Good quality rug, I appreciate that it was not rolled up for delivery.
Acheteur Vérifié
purchased on 05/11/2019
Translated review
5
/5
★★★★★
The products are in good condition and match. The delivery did not take place at the right place, but the fault lies with Colissimo. Wesco's customer service, once contacted, reacted very quickly and resolved the problem, so perfect for me.
Acheteur Vérifié
purchased on 30/11/2019
Translated review
5
/5
★★★★★
Very good.
Acheteur Vérifié
purchased on 02/12/2019
Translated review
5
/5
★★★★★
Wesco has a very pleasant site, easy to search for good gift ideas according to age, etc...
Acheteur Vérifié
purchased on 08/12/2019
Translated review
5
/5
★★★★★
Nothing to complain about.
Acheteur Vérifié
purchased on 01/12/2019
Translated review
4
/5
★★★★☆
Great site, nothing to complain about.
Acheteur Vérifié
purchased on 07/12/2019
Translated review
1
/5
★☆☆☆☆
A long story, you can move a truck to deliver an order that is actually just a catalog and a letter telling me that my toy is actually not available. I received it 3 weeks later after several complaints, I received my order.
Acheteur Vérifié
purchased on 08/11/2019
Translated review
4
/5
★★★★☆
A bit long for delivery. It's also a shame that for a school, you have to wait for the receipt of the check... Happy holidays, Sandra Isoard, director.
Acheteur Vérifié
purchased on 19/11/2019
Translated review
Answer from Wesco
Hello and thank you for taking the time to evaluate your purchase and your feedback on your experience. Your comment contains personal data and cannot be shared. Thank you for your understanding.
5
/5
★★★★★
Wesco is a very good site, I am delighted with my order, there are really many interesting things. It's a shame that it's overpriced because otherwise, I would definitely treat myself more often.
Acheteur Vérifié
purchased on 30/11/2019
Translated review
5
/5
★★★★★
I had received the link for what I was supposed to buy, so I went directly to the product. A disappointment, little choice of doll clothes.
Acheteur Vérifié
purchased on 02/12/2019
Translated review
5
/5
★★★★★
Very satisfied with my order.
Acheteur Vérifié
purchased on 29/11/2019
Translated review
4
/5
★★★★☆
I am satisfied, just a mistake on my part because the doorbell is not in my name and I had forgotten this detail, and the delivery person did not call me, which is a shame. But since it was my mistake, it's not a big deal, I will pay attention next time. Delivered quickly, but I haven't opened it yet, so I can't comment on the condition of the merchandise. For now, I am satisfied.
Acheteur Vérifié
purchased on 06/12/2019
Translated review
4
/5
★★★★☆
Little-known site for individuals but with very nice, creative products, and I was not disappointed with the relief map of France that arrived on time and very well packaged.
Acheteur Vérifié
purchased on 24/11/2019
Translated review