/10
★★★★★
based on 13303 reviews published
★★★★★
based on 13303 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Package received empty so I can't judge. Still no response from customer service after 4 days
Jessy D.
purchased on 14/10/2024
Translated review
Answer from Wesco
Hello and thank you for taking the time to leave a review following your order. We sincerely apologize for this surprising situation. Our customer service has processed your complaint and will proceed with a new shipment of your order. We thank you in advance for the additional patience we are asking of you and we hope you will give us a second chance to make a better impression by returning to our site next time. Have a nice day.
5
/5
★★★★★
Very good, delivery and products.
Monic R.
purchased on 14/10/2024
Translated review
5
/5
★★★★★
Everything is very good
Sylvie P.
purchased on 14/10/2024
Translated review
5
/5
★★★★★
The order has arrived in the Paris region but I don't have it yet because I live overseas. It will arrive in December with my family.
Véronique J.
purchased on 08/10/2024
Translated review
5
/5
★★★★★
Very good - inexpensive - delivered on time
Didier B.
purchased on 12/10/2024
Translated review
5
/5
★★★★★
Items easy to find in the catalog. Fast delivery.
Véronique P.
purchased on 11/10/2024
Translated review
5
/5
★★★★★
Fast.
Vinnie Fatou C.
purchased on 11/10/2024
Translated review
5
/5
★★★★★
I ordered a 105cm long cot bed. Superb quality, well packaged. Fast delivery. I am delighted with my purchase. I would like to point out that I am a childminder. I slide this cot under a classic crib. Huge space saver and happy child to do like at school.
Audrey L.
purchased on 12/10/2024
Translated review
5
/5
★★★★★
Fast delivery and careful packaging.
Daniel G.
purchased on 13/10/2024
Translated review
5
/5
★★★★★
Very good.
Solena D.
purchased on 13/10/2024
Translated review
5
/5
★★★★★
Very good site, well made and you can find everything for our work.
Rachel G.
purchased on 30/09/2024
Translated review
4
/5
★★★★☆
Very unpleasant to be interrupted by verified reviews; I don't have time to redo my comments; I don't know where they went.
Odile V.
purchased on 07/10/2024
Translated review
5
/5
★★★★★
Very nice presentation of the site. Lack of explanations for some items. Delivery problem (not delivered to home but to a relay).
Sandra G.
purchased on 14/10/2024
Translated review
5
/5
★★★★★
Fast and tracked delivery.
Communaute De Communes -.
purchased on 02/09/2024
Translated review
5
/5
★★★★★
Very fast delivery.
Claude F.
purchased on 11/10/2024
Translated review
2
/5
★★☆☆☆
Defective toy guitar.
Anne T.
purchased on 10/10/2024
Translated review
Answer from Wesco
Hello and thank you for taking the time to evaluate this product. We are sincerely sorry for the quality issue and we apologize. Our customer service has properly handled your complaint and provided you with a solution. We hope you will give us a second chance to make a better impression by visiting us again soon on our site. Have a nice day.
5
/5
★★★★★
Very good site. Easy navigation.
Joel V.
purchased on 06/10/2024
Translated review
5
/5
★★★★★
Nothing to report, everything was as expected.
Pierre C.
purchased on 08/10/2024
Translated review
5
/5
★★★★★
Very satisfied with my purchase. Quick and careful shipping. Perfect delivery with a respected time slot.
Sandrine C.
purchased on 08/10/2024
Translated review
5
/5
★★★★★
Fast delivery.
Marie-claire R.
purchased on 07/10/2024
Translated review
5
/5
★★★★★
Very good, conforms to the announcement.
Laila B.
purchased on 08/10/2024
Translated review
5
/5
★★★★★
Top company!!!
Aurélie M.
purchased on 08/10/2024
Translated review
3
/5
★★★☆☆
The order was sent later than expected despite many requests to send everything in two shipments. Moreover, the carrier lost a package... This is the first time I have encountered so many problems with a wesco order, next time I will think twice before ordering...
AnaÏs P.
purchased on 02/09/2024
Translated review
5
/5
★★★★★
I already knew the top beds.
Sonia M.
purchased on 03/10/2024
Translated review
5
/5
★★★★★
At delivery, 1 out of 3 boxes of the vesti'bulle furniture was completely open. Refused at delivery but replaced quite quickly by wesco. Even by phone or email, the service is present. Thank you.
Maison D'assistantes Maternelles �.
purchased on 24/09/2024
Translated review
4
/5
★★★★☆
Very good for the little ones, they can easily take them.
Christine S.
purchased on 08/10/2024
Translated review
1
/5
★☆☆☆☆
An order that takes more than 14 days to arrive and therefore deadlines not met. The order was delivered to the post office without a name, just a mobile number. No way to contact anyone (emails go unanswered) and I won't even mention the incompetent chatbot, plus there are missing cones in the order!
Dessine-moi La High-tech -.
purchased on 02/10/2024
Translated review
Answer from Wesco
Hello and thank you for taking the time to leave a review. We are sincerely sorry for this situation and we apologize. Our customer service has taken your complaint into account and is doing what is necessary to send you new cones. We fully understand your dissatisfaction but hope you will give us a second chance to make a better impression by returning soon to wesco.fr. Have a nice day.
1
/5
★☆☆☆☆
I was supposed to receive my package over a week ago; I have not received it, I sent 3 messages to customer service and have not received a response (other than an acknowledgment of receipt of my request).
Anne-claude P.
purchased on 03/10/2024
Translated review
Answer from Wesco
Hello and thank you for sharing your situation with us. We sincerely apologize as we did not meet your expectations regarding delivery and our response time. Our customer service team is taking over to propose a solution. We hope to regain your trust during your next experience on our site. Have a nice day.
5
/5
★★★★★
Fast, efficient, compliant
Adeline J.
purchased on 07/10/2024
Translated review
1
/5
★☆☆☆☆
One missing part and one broken part. No response from customer service a week after my email
Centre Social Mpt De Courdimanche -.
purchased on 26/09/2024
Translated review
Answer from Wesco
Hello and thank you for taking the time to share your experience with us. We sincerely apologize for the problem encountered and extend our apologies for the processing delay of your complaint. Our customer service has taken the necessary steps to send you new compliant parts. We thank you in advance for your patience towards us and hope that you will renew your trust during your next visit to wesco.fr. Have a nice day.