/10
★★★★★
based on 13091 reviews published
★★★★★
based on 13091 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
No problem with the received material. Delivery date not respected.
Acheteur Vérifié
purchased on 12/12/2018
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Answer from Wesco
Hello and thank you for your feedback. Your packages were indeed sent the day before the indicated day. We hope this did not cause you any inconvenience and we hope to see you again soon.
3
/5
★★★☆☆
Too bad the delivery person was rude: he insisted twice not to deliver the package to the third floor. Even when explaining that my wife could not leave our baby alone upstairs, he insisted. It took firmness for him to finally go up and deliver the package, this is neither serious nor professional.
Acheteur Vérifié
purchased on 13/01/2019
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3
/5
★★★☆☆
Good. I found what I wanted.
Acheteur Vérifié
purchased on 11/01/2019
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3
/5
★★★☆☆
Too expensive
Acheteur Vérifié
purchased on 09/01/2019
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2
/5
★★☆☆☆
Missing a piece of an item and no one answered my question about it in customer service.
Acheteur Vérifié
purchased on 05/01/2019
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3
/5
★★★☆☆
The product is fine but the delivery much less so, lacking seriousness overall
Acheteur Vérifié
purchased on 07/01/2019
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Answer from Wesco
Hello and thank you for your feedback. Your comment will help us improve our follow-up by forwarding your remark to our service provider. We thank you for your honesty and hope to see you again soon.
3
/5
★★★☆☆
The plates and bowls are too small for the price
Acheteur Vérifié
purchased on 03/01/2019
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3
/5
★★★☆☆
I received my order and it was in every way compliant with its description. I am really satisfied with the quality of the product. However, the seller Wesco communicates too little about the delivery and tracking of the package.
Acheteur Vérifié
purchased on 03/01/2019
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2
/5
★★☆☆☆
Order of three tricycles for the Christmas gift for two kindergarten classes, they arrived 3 days after the announced deadline, the children were very disappointed to see nothing under the tree upon their return from vacation... Moreover, in the packages we did not have the correct bolts to proceed with the assembly and with the delivery delay, it was impossible to return them, we had to manage on our own. This is very disappointing for a brand that is a reference in the field of children's equipment..
Acheteur Vérifié
purchased on 19/12/2018
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Answer from Wesco
Hello and thank you for your feedback. Unfortunately, deliveries to schools have been stopped during the end-of-year holidays. It is indeed difficult to receive packages when the premises are closed. We ask you to please excuse us to the children. Regarding the bolts, we invite you to contact customer service at [email protected]
3
/5
★★★☆☆
Correct
Acheteur Vérifié
purchased on 04/12/2018
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3
/5
★★★☆☆
I did not receive my order on time for Christmas (despite the date announced at the order) after a phone contact I was assured of a commercial gesture (5% off the total and free shipping) it seems to me that this commitment has been forgotten!
Acheteur Vérifié
purchased on 06/12/2018
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Answer from Wesco
Hello and thank you for your feedback. We are sorry that you did not receive your package on time. We keep our word and you will very soon receive your goodwill gesture, as indicated during our phone conversation. We hope you won't hold it against us too much and we look forward to seeing you again soon.
2
/5
★★☆☆☆
Good.
Acheteur Vérifié
purchased on 15/12/2018
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3
/5
★★★☆☆
Order arrived quickly. However, the packaging needs to be reviewed, maybe strap the box!!!... because it was completely open!!! but nothing was missing.
Acheteur Vérifié
purchased on 18/12/2018
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Answer from Wesco
Hello and thank you for your feedback. We are working to improve the packaging in order to limit their environmental impact and to protect your purchases. Unfortunately, the uncertainties of delivery do not allow us to control the transport. Your feedback helps us improve day by day, thank you.
3
/5
★★★☆☆
Slight disappointment regarding the delivery time of my package. I placed my order by the deadline (12/14) for it to arrive under the tree but I only received it on 12/26... too bad!
Acheteur Vérifié
purchased on 14/12/2018
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3
/5
★★★☆☆
The site is good, there are items that cannot be found elsewhere but it does not offer delivery to parcel collection points, my package was left on my terrace on a rainy day... Shipping costs are only waived for €250 purchases.
Acheteur Vérifié
purchased on 06/12/2018
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Answer from Wesco
Hello and thank you for your feedback. We offer delivery to parcel collection points for all eligible items. We hope your items were not damaged. Feel free to subscribe to our newsletter or join us on our Facebook page to learn about all the promo codes that allow you to benefit from free shipping.
3
/5
★★★☆☆
Difficult to place the order, complicated site, delivery time not met, but fortunately we received the goods on time.
Acheteur Vérifié
purchased on 27/11/2018
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3
/5
★★★☆☆
I couldn't understand the date to choose for the arrival of my package before Christmas.
Acheteur Vérifié
purchased on 14/12/2018
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3
/5
★★★☆☆
Prices are a bit high.
Acheteur Vérifié
purchased on 13/12/2018
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3
/5
★★★☆☆
Wide choice of products but complicated delivery. The location I chose from the options did not match the delivery company's drop-off addresses. I had to make several trips even though the site indicated that I had received my package several days ago.
Acheteur Vérifié
purchased on 23/11/2018
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3
/5
★★★☆☆
The pack of crayons I ordered was open and the crayons were loose in the packaging box. It's not great when it's for a gift.
Acheteur Vérifié
purchased on 04/12/2018
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3
/5
★★★☆☆
The fact that you cannot cancel an order or add to an already validated order.
Acheteur Vérifié
purchased on 29/11/2018
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Answer from Wesco
Hello and thank you for your feedback. In order to best meet your expectations, we process orders as quickly as possible. We hope your order brings you satisfaction.
3
/5
★★★☆☆
Too much difference between products sold to individuals and those for professionals.... That's a regret
Acheteur Vérifié
purchased on 28/11/2018
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3
/5
★★★☆☆
I had requested delivery between December 14 and 22, 2018 because the site was under construction. We received the package on December 3!!! Not cool!
Acheteur Vérifié
purchased on 27/11/2018
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3
/5
★★★☆☆
Serious site but disappointed with the product
Acheteur Vérifié
purchased on 26/11/2018
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Answer from Wesco
Hello and thank you for your feedback. We are sorry that you did not find what you were looking for among our selections. For more advice, please feel free to use the site's chat if you have any questions. We will be happy to assist you.
3
/5
★★★☆☆
Good quality products, return shipping costs are the responsibility of the customer and the costs are high, no commercial gesture even though there were missing items in my order.
Acheteur Vérifié
purchased on 09/11/2018
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2
/5
★★☆☆☆
Dishware arrived damaged (as it was not protected in the packaging box). No response from customer service to date.
Acheteur Vérifié
purchased on 19/11/2018
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3
/5
★★★☆☆
Products conform to the description but some sheets were missing stickers..
Acheteur Vérifié
purchased on 13/11/2018
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3
/5
★★★☆☆
There are missing photos.
Acheteur Vérifié
purchased on 24/10/2018
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3
/5
★★★☆☆
The products and speed are satisfactory. However, the packages are not sturdy enough: more than half of the 6 packages were opened and/or damaged (opened along the perforated lines, or a piece of cardboard detached with very small visible glue dots at the start). As a result, 4 items missing.
Acheteur Vérifié
purchased on 29/10/2018
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Answer from Wesco
Hello and thank you for your feedback. We apologize for the inconvenience caused by the delivery. We hope that the returned products meet your satisfaction.
3
/5
★★★☆☆
You can find what you want but without great precision on the product.
Acheteur Vérifié
purchased on 12/11/2018
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