/10
★★★★★
based on 13097 reviews published
★★★★★
based on 13097 reviews published
Latest customer reviews
5
/5
★★★★★
Well-made site, clear indications.
Manuela G.
purchased on 08/06/2024
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5
/5
★★★★★
Very good site.
Ecole Maternelle George Sand -.
purchased on 06/06/2024
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5
/5
★★★★★
Very good service.
Erwan G.
purchased on 08/06/2024
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1
/5
★☆☆☆☆
Not very responsive customer service, very disappointed.
Fatima B.
purchased on 07/06/2024
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5
/5
★★★★★
Very good, fast delivery.
Sandrine A.
purchased on 04/06/2024
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5
/5
★★★★★
Easy access site.
Bénédicte P.
purchased on 03/06/2024
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5
/5
★★★★★
Material already purchased, new order because very practical.
Sylvie P.
purchased on 03/06/2024
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5
/5
★★★★★
Accessible
Carine G.
purchased on 30/05/2024
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5
/5
★★★★★
Very good
Iem K.
purchased on 06/06/2024
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5
/5
★★★★★
Intuitive
Caroline N.
purchased on 06/06/2024
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1
/5
★☆☆☆☆
Little or no information about delivery. Some items missing upon delivery but impossible to get information.
Cosette R.
purchased on 04/06/2024
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Answer from Wesco
Hello and thank you for sharing this situation with us. We are sorry that the delivery went this way and we apologize. We invite you to contact us at [email protected] so that our customer service can analyze the situation and take the necessary measures to provide you with a satisfactory solution. We hope you will give us a second chance to make a better impression and that you will renew your trust by coming back to visit us soon on wesco.fr. Have a nice day.
5
/5
★★★★★
Fast delivery, item conforms to the description.
Bérénice D.
purchased on 06/06/2024
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5
/5
★★★★★
Very good product. Fast delivery.
RÉbecca G.
purchased on 05/06/2024
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2
/5
★★☆☆☆
Product error. The chair delivered is not the one ordered. I find it complicated to contact customer service.
Nadia Q.
purchased on 06/06/2024
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Answer from Wesco
Hello and thank you for alerting us to the situation in this way. We sincerely apologize for this order preparation error. We invite you to file a complaint with our customer service at [email protected] (specifying your order number and attaching a photo of the received chair). Exceptionally, our customer service processing times may take up to 7 days. We thank you in advance for your understanding towards our teams who are doing their best. We hope you will give us a second chance to make a better impression by coming back to visit us soon on wesco.fr. Have a nice day.
5
/5
★★★★★
Very clear site, order delivered on time. I recommend
Mam Les P'tits Bouts En Train M.
purchased on 05/06/2024
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5
/5
★★★★★
Very good
Corinne A.
purchased on 02/06/2024
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1
/5
★☆☆☆☆
Delivery ok
Association C.
purchased on 24/05/2024
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Answer from Wesco
Hello, Your message does not match the rating given and cannot be published on our site. Thank you for your understanding.
2
/5
★★☆☆☆
Packaging with a simple plastic bag, so some modules arrived dirty, others damaged! Moreover, there was an error with one of the ordered products, I did not receive the correct one. Bad experience!
Camille C.
purchased on 01/06/2024
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5
/5
★★★★★
Pleasant site to visit and browse. Easy navigation.
Halte Garderie Bel Air -.
purchased on 05/06/2024
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1
/5
★☆☆☆☆
Very dissatisfied with my item and the handling of my request by customer service.
Joanna C.
purchased on 05/06/2024
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Answer from Wesco
Hello and thank you for sharing your point of view by leaving a review on our site. At Wesco, we are uncompromising on safety. That’s why all our products meet current standards and are checked by our quality service before being listed on our site. In the event of a customer return following the purchase of a product, we obviously carry out a quality check directly in our stock and take the necessary measures if needed. In your case, if you have a complaint about one of the products in your order, we are here to listen, so please write to us at [email protected]. Furthermore, by purchasing on our site, you are trusting a French company favored by early childhood professionals for nearly 50 years. Similarly, by choosing Wesco, you support the employment of our 220 employees in France. For all these reasons, we cannot lower ourselves to the level of certain e-commerce giants that practice particularly aggressive pricing. We hope that in light of these elements, you will recognize the seriousness and commitment of the Wesco brand. Finally, we invite you to visit our corporate site http://www.wesco-group.com to discover our CSR policy. We hope that your trust will be renewed and that you will come back to visit us soon on our site. Have a nice day.
4
/5
★★★★☆
Good
Ludothèque Pinocchio -.
purchased on 29/05/2024
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3
/5
★★★☆☆
Some games are expensive and of mediocre quality
Diane D.
purchased on 28/04/2024
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Answer from Wesco
Hello and thank you for sharing your point of view by leaving a review on our site. At Wesco, we are uncompromising on safety. That is why all our products meet current standards and are checked by our quality service before being referenced on our site. In case of customer return following the purchase of a product, we obviously carry out a quality control directly in our stock and we take the necessary measures if needed. In your case, if you have a complaint about one of the products in your order, we are here to listen to you so please write to us at [email protected]. Moreover, by purchasing on our site, you are trusting a French company favored by early childhood professionals for nearly 50 years. Likewise, by prioritizing Wesco, you support the employment of our 220 employees in France. For all these reasons, we cannot lower ourselves to the level of certain e-commerce giants who practice particularly aggressive pricing. We hope that in light of these elements you will be able to measure the seriousness and commitment of the Wesco brand. Finally, we invite you to visit our corporate site http://www.wesco-group.com to discover our CSR policy. We hope that your trust will be renewed and that you will come back to see us soon on our site. Have a nice day.
5
/5
★★★★★
Perfect
Frédéric R.
purchased on 01/06/2024
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5
/5
★★★★★
The site is very good and simple. The ordered product is perfect, exactly what I expected
Isabelle A.
purchased on 16/04/2024
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5
/5
★★★★★
Everything is perfect as usual, I received it earlier than expected and these are very good quality items
Sarah C.
purchased on 29/05/2024
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5
/5
★★★★★
Furniture delivered - very appreciated use
Crèche Familiale La Farandole -.
purchased on 29/05/2024
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5
/5
★★★★★
Good
Alsh 6-15 Ans à Libourne -.
purchased on 13/05/2024
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5
/5
★★★★★
Good quality
Valérie H.
purchased on 22/05/2024
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5
/5
★★★★★
Delivery was perfect
Christine L.
purchased on 26/05/2024
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5
/5
★★★★★
Very good and easy to find the searched items.
Aline G.
purchased on 03/06/2024
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