9/10
★★★★★
based on 14093 reviews published

Latest customer reviews

5 /5
★★★★★

Very good site, well made and you can find everything for our work.

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Rachel G.
purchased on 30/09/2024
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4 /5
★★★★☆

Very unpleasant to be interrupted by verified reviews; I don't have time to redo my comments; I don't know where they went.

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Odile V.
purchased on 07/10/2024
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5 /5
★★★★★

Very nice presentation of the site. Lack of explanations for some items. Delivery problem (not delivered to home but to a relay).

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Sandra G.
purchased on 14/10/2024
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5 /5
★★★★★

Fast and tracked delivery.

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Communaute De Communes -.
purchased on 02/09/2024
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5 /5
★★★★★

Very fast delivery.

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Claude F.
purchased on 11/10/2024
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2 /5
★★☆☆☆

Defective toy guitar.

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Anne T.
purchased on 10/10/2024
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Answer from Wesco
Hello and thank you for taking the time to evaluate this product. We are sincerely sorry for the quality issue and we apologize. Our customer service has properly handled your complaint and provided you with a solution. We hope you will give us a second chance to make a better impression by visiting us again soon on our site. Have a nice day.
5 /5
★★★★★

Very good site. Easy navigation.

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Joel V.
purchased on 06/10/2024
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5 /5
★★★★★

Nothing to report, everything was as expected.

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Pierre C.
purchased on 08/10/2024
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5 /5
★★★★★

Very satisfied with my purchase. Quick and careful shipping. Perfect delivery with a respected time slot.

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Sandrine C.
purchased on 08/10/2024
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5 /5
★★★★★

Fast delivery.

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Marie-claire R.
purchased on 07/10/2024
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5 /5
★★★★★

Very good, conforms to the announcement.

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Laila B.
purchased on 08/10/2024
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5 /5
★★★★★

Top company!!!

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Aurélie M.
purchased on 08/10/2024
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3 /5
★★★☆☆

The order was sent later than expected despite many requests to send everything in two shipments. Moreover, the carrier lost a package... This is the first time I have encountered so many problems with a wesco order, next time I will think twice before ordering...

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AnaÏs P.
purchased on 02/09/2024
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5 /5
★★★★★

I already knew the top beds.

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Sonia M.
purchased on 03/10/2024
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5 /5
★★★★★

At delivery, 1 out of 3 boxes of the vesti'bulle furniture was completely open. Refused at delivery but replaced quite quickly by wesco. Even by phone or email, the service is present. Thank you.

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Maison D'assistantes Maternelles �.
purchased on 24/09/2024
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4 /5
★★★★☆

Very good for the little ones, they can easily take them.

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Christine S.
purchased on 08/10/2024
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1 /5
★☆☆☆☆

An order that takes more than 14 days to arrive and therefore deadlines not met. The order was delivered to the post office without a name, just a mobile number. No way to contact anyone (emails go unanswered) and I won't even mention the incompetent chatbot, plus there are missing cones in the order!

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Dessine-moi La High-tech -.
purchased on 02/10/2024
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Answer from Wesco
Hello and thank you for taking the time to leave a review. We are sincerely sorry for this situation and we apologize. Our customer service has taken your complaint into account and is doing what is necessary to send you new cones. We fully understand your dissatisfaction but hope you will give us a second chance to make a better impression by returning soon to wesco.fr. Have a nice day.
1 /5
★☆☆☆☆

I was supposed to receive my package over a week ago; I have not received it, I sent 3 messages to customer service and have not received a response (other than an acknowledgment of receipt of my request).

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Anne-claude P.
purchased on 03/10/2024
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Answer from Wesco
Hello and thank you for sharing your situation with us. We sincerely apologize as we did not meet your expectations regarding delivery and our response time. Our customer service team is taking over to propose a solution. We hope to regain your trust during your next experience on our site. Have a nice day.
5 /5
★★★★★

Fast, efficient, compliant

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Adeline J.
purchased on 07/10/2024
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1 /5
★☆☆☆☆

One missing part and one broken part. No response from customer service a week after my email

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Centre Social Mpt De Courdimanche -.
purchased on 26/09/2024
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Answer from Wesco
Hello and thank you for taking the time to share your experience with us. We sincerely apologize for the problem encountered and extend our apologies for the processing delay of your complaint. Our customer service has taken the necessary steps to send you new compliant parts. We thank you in advance for your patience towards us and hope that you will renew your trust during your next visit to wesco.fr. Have a nice day.
5 /5
★★★★★

Fast and careful delivery

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Catherine M.
purchased on 02/10/2024
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4 /5
★★★★☆

....

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Haute Correze Communauté -.
purchased on 21/08/2024
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5 /5
★★★★★

Nothing to report.

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Fanny M.
purchased on 06/10/2024
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1 /5
★☆☆☆☆

Very large delivery delay. The information provided by customer service is incorrect. No news for weeks about our order but we continue to receive Wesco ads, very irritating. A small commercial gesture was made but unfortunately after that, things did not improve. The delivery was incomplete... We do not recommend at all.

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Les Petits Saints Moriots -.
purchased on 11/07/2024
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Answer from Wesco
Hello and thank you for taking the time to explain your situation by leaving a review. We sincerely apologize for all the problems that have unfortunately accumulated. Our customer service has taken note of your complaint and is taking the necessary steps to resend the two missing packages. We sincerely regret that your experience on our site has been so disappointing. We hope that you will give us a second chance to make a better impression and that you will allow us to regain your trust during a future order. Have a nice day.
5 /5
★★★★★

Satisfied

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Mairie De Loix -.
purchased on 03/10/2024
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5 /5
★★★★★

Very good.

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Creche -.
purchased on 04/10/2024
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5 /5
★★★★★

Order received complete and all items in new condition. The delivery time between the order and receipt is reasonable.

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Crèche Des Oursons -.
purchased on 27/09/2024
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5 /5
★★★★★

PERFECT. OUR THANKS FOR THE SERVICE RENDERED

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La Croix-rouge -.
purchased on 30/09/2024
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1 /5
★☆☆☆☆

The lockers have still not all been delivered... Order placed at the beginning of summer... But the invoice has already reached us....

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Mairie De Mouzeil -.
purchased on 10/07/2024
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Answer from Wesco
Hello and thank you for taking the time to explain your situation. First of all, we sincerely apologize for the availability and delivery time of the products ordered on our site. After checking the tracking of your order and according to the delivery slip signed and stamped by your town hall, we confirm that the last package was indeed delivered on October 10th. We hope that the products will meet your expectations and bring you satisfaction. We would be delighted to see you again soon on wesco.fr. Have a nice day.
4 /5
★★★★☆

Nothing to report, very good service, fast

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Maison D'enfant Castelnouvel M.
purchased on 13/09/2024
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5 /5
★★★★★

Very happy with my order.

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Christine D.
purchased on 03/10/2024
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2 /5
★★☆☆☆

I haven't received a follow-up regarding my complaint.

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Creche De L'étage -.
purchased on 11/09/2024
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Answer from Wesco
Hello and thank you for alerting us by leaving a review. Our customer service has received your complaint and will get back to you today. We apologize for the processing delay and hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
2 /5
★★☆☆☆

I still haven't received the bed, 1 package delivered out of 2

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Laurence V.
purchased on 03/10/2024
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Answer from Wesco
Hello and thank you for sharing your feedback with us. We are sorry if the delivery time does not meet your satisfaction. According to our information, the delivery of the second package is scheduled for today (as indicated in your order confirmation). We thank you for your patience and loyalty. We hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
5 /5
★★★★★

Product as described

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Emilie B.
purchased on 22/09/2024
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5 /5
★★★★★

Always top-notch, superb quality

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Marie Jeanne D.
purchased on 25/09/2024
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2 /5
★★☆☆☆

Delivery box too "soft", box bent and perforated so the poster as well..

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Amelie G.
purchased on 27/09/2024
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Answer from Wesco
Hello and thank you for taking the time to share your experience with us. We sincerely apologize for the problem encountered and extend our sincerest apologies. In order to provide you with a solution, could you please write to [email protected] specifying your order number, the issue encountered, and attaching a photo of the damaged product? We thank you in advance for your cooperation and hope that you will give us a second chance to make a better impression when you return to wesco.fr next time. Have a nice day.
5 /5
★★★★★

Very good

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Flepp F.
purchased on 26/09/2024
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3 /5
★★★☆☆

Super compliant with the photos... fast delivery I recommend 100000 percent

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Sarl Les Jolis Trop Drôles -.
purchased on 23/09/2024
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1 /5
★☆☆☆☆

Poor communication

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Mairie -.
purchased on 13/09/2024
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Answer from Wesco
Hello and thank you for taking the time to evaluate your experience on our site. We sincerely apologize as the order tracking did not set up as it should have. We regret this lack of communication and are aware of the inconvenience caused. The relevant internal services have been informed of the malfunction and have taken the necessary steps to ensure that the problem does not recur with other customers. We hope that you will still renew your trust in us and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
5 /5
★★★★★

The benches and poufs are of very good quality and easy to maintain

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DorothÉe V.
purchased on 27/09/2024
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