/10
★★★★★
based on 13302 reviews published
★★★★★
based on 13302 reviews published
Latest customer reviews
2
/5
★★☆☆☆
3 beds purchased in less than 6 months. The same ones. And each time a price difference margin.... Disappointing.
Multi Accueil Muzillac M.
purchased on 12/06/2025
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Answer from Wesco
Hello and thank you for taking the time to share your feedback. After verification, we would like to provide you with some clarifications to dispel any misunderstanding regarding the observed price differences. Indeed, the price of the bed was the same on your last two orders. However, the first order was placed before our annual price review (on 30/01/2025), which explains the noted difference. We hope that these explanations will reassure you and that we will have the pleasure of seeing you again soon on wesco.fr. In the meantime, our customer service remains at your disposal if you have any questions at 05 49 800 166. Have a nice day.
3
/5
★★★☆☆
Happy with my article but long wait time. Difficult to reach customer service. I would have liked to know that the item was out of stock for more than a month and a half when I ordered
Maryline R.
purchased on 02/05/2025
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Answer from Wesco
Hello and thank you for taking the time to share your feedback. We are pleased that the item meets your satisfaction, but we sincerely regret the delays encountered and the difficulties in reaching our customer service. We understand your disappointment and we would like to extend our sincerest apologies for this lack of visibility. We thank you for your loyalty and patience. We hope to have the pleasure of seeing you again soon on wesco.fr under better conditions. Have a nice day
1
/5
★☆☆☆☆
The cardboard packaging was damaged, there was a hole on the side and the wooden frame was broken: the interior staircase fell with exposed staples dangerous for children. And the exterior of the house was detached. Since I am going on vacation, I could not return it, my husband had to repair it and glue everything back!!!
Nathalie C.
purchased on 29/06/2025
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Answer from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sincerely sorry that your order arrived damaged, and we apologize for this inconvenience. The safety of children being at the heart of our priorities, we invite you to contact our customer service so that we can proceed with an exchange. For this, please write to us at [email protected] specifying your order number, the reference of the product concerned, the defect encountered, and attaching a few photos. While waiting for your elements and looking forward to seeing you again soon on wesco.fr, we wish you a very good day.
5
/5
★★★★★
As always, very happy with this new purchase.
Laurent C.
purchased on 25/06/2025
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5
/5
★★★★★
Very good quality product
Rochelet C.
purchased on 01/07/2025
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2
/5
★★☆☆☆
My order arrived incomplete: a balance board is missing, please take the necessary action
Valérie J.
purchased on 24/06/2025
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Answer from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sorry to hear that your order arrived incomplete and we sincerely apologize for this. After checking, the entirety of your order was indeed shipped from our warehouse, and the delivery tracking confirms its complete receipt. To better understand what may have happened, we invite you to send a complaint to [email protected] (specifying your order number as well as the missing reference(s)). Our customer service team will then carry out the necessary checks to provide you with a solution as soon as possible. Have a nice day.
4
/5
★★★★☆
Good. Bought textile paint. Satisfied, goes well on the hands, great result. Just the sienna color: in the photo we expect orange and in fact it's dark brown.
Viviane R.
purchased on 30/06/2025
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5
/5
★★★★★
Beautiful products. Fast and efficient delivery
Nathalie L.
purchased on 29/06/2025
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5
/5
★★★★★
Nothing to report
Aipego G.
purchased on 20/05/2025
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4
/5
★★★★☆
Good. Product with a good quality-price ratio
Mairie De Lumbin -.
purchased on 24/06/2025
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5
/5
★★★★★
Perfect
Institut Decroly Ime I.
purchased on 25/06/2025
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5
/5
★★★★★
Delivery and products ok
Muriel S.
purchased on 25/06/2025
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4
/5
★★★★☆
Good performance.
Mairie De Wolfgantzen -.
purchased on 05/06/2025
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5
/5
★★★★★
A great site that I recommend 100% with professional equipment!
Maud D.
purchased on 20/06/2025
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3
/5
★★★☆☆
Overall satisfied with the products. However, the budget play kitchen is of very poor quality; the utensils bend easily. It's impossible to offer this type of product in a daycare.
Jessie B.
purchased on 16/06/2025
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5
/5
★★★★★
Very satisfied
Alexandra T.
purchased on 19/06/2025
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2
/5
★★☆☆☆
The delivery is a disaster. The carrier is unreachable to agree on a delivery date (no means of communication). I invite Wesco to change carriers.
Charlotte J.
purchased on 15/06/2025
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Answer from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sincerely sorry that the delivery service did not go as planned and we apologize for this. This situation does not meet our quality standards. We will immediately forward your feedback to our logistics department so that a point can be made with the carrier and that this type of incident does not happen again. We still hope to have the pleasure of seeing you again soon on our site and thank you for your trust. Have a nice day.
4
/5
★★★★☆
Reactivity, compliance Perfect
Nelly T.
purchased on 02/06/2025
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5
/5
★★★★★
-
Sonia T.
purchased on 21/06/2025
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5
/5
★★★★★
Products meet our expectations, however there was a problem with the delivery person who does not adhere to the schedules of the Town Hall and leaves the packages in a local business without bothering to go through the Town Hall.
- M.
purchased on 20/06/2025
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5
/5
★★★★★
Quality products and fast delivery
Mairie -.
purchased on 17/06/2025
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3
/5
★★★☆☆
This is not the first time I order from Wesco and it is also not the first time I have this problem. My last order included 4 items, delivered in 3 parts. The last item delivered, complementary to the first part of the delivery, arrived after 2 and a half months. Each time, the delivery dates change, it's complicated to trust and to know if we will ever receive our order...
Alexia D.
purchased on 21/03/2025
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Answer from Wesco
Hello and thank you for taking the time to share your feedback. We are sincerely sorry to learn that you have encountered recurring difficulties with our delivery times. These delays are related to supply difficulties on certain references, some of which were unfortunately included in your last order. Aware of the inconvenience caused and concerned about making our deadlines more reliable, we are expanding our panel of suppliers to better secure our stocks. These concrete actions should significantly improve the situation in the coming weeks. Your loyalty is precious to us and we sincerely hope to regain your trust by offering you a smoother shopping experience with your future orders. Our customer service is of course at your disposal if you have any questions at 05 49 800 166. Thank you again for your trust and your patience. Have a nice day.
5
/5
★★★★★
Ok
Creche L Ile Aux Tresors C.
purchased on 11/06/2025
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5
/5
★★★★★
A wide choice and top products
Centre Accueil Amstramgram -.
purchased on 03/06/2025
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5
/5
★★★★★
Order well received, complete, good material, very good delivery
Hélène M.
purchased on 18/06/2025
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5
/5
★★★★★
Fast and efficient.
Kiosque Famille -.
purchased on 20/06/2025
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4
/5
★★★★☆
Shipping speed, recyclable cardboard packaging for activities
Association A Tes Cotes -.
purchased on 18/06/2025
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5
/5
★★★★★
Very good product
Maria P.
purchased on 06/06/2025
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5
/5
★★★★★
Order received quickly even though one product is still pending. Good quality merchandise. Complete satisfaction.
L'île Aux Enfants L.
purchased on 02/06/2025
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3
/5
★★★☆☆
Very satisfied with the order. However, the order was thrown over the gate for delivery.
Ecole élèmentaire -.
purchased on 26/05/2025
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Answer from Wesco
Hello and thank you for taking the time to share your feedback with us. We are happy to read that the ordered products meet your expectations. However, we regret that the delivery to your home did not meet our quality standards. We will forward your feedback to our logistics department so that the necessary actions can be taken with the concerned carrier. We thank you for your loyalty and hope to have the pleasure of seeing you again soon on wesco.fr. Have a great day.