/10
★★★★★
based on 13097 reviews published
★★★★★
based on 13097 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I have written to customer service three times, never received any response. The slide was delivered super late and no compensation or gesture from you. I find the service deplorable. I am really disappointed.
Au Café Des Bébés -.
purchased on 11/01/2024
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Answer from Wesco
Hello and thank you for taking the time to share your feedback. We are sorry to read about your dissatisfaction and we sincerely apologize. Unfortunately, there was a temporary stock shortage on this slide reference which consequently impacted the initially planned delivery time. Our customer service informed you by email in mid-February about this delay. We hope that the slide will bring joy to the children and that you will give us a second chance to make a better impression by returning to see us soon on wesco.fr. Have a good day.
5
/5
★★★★★
Practical site, simple navigation. It is easy to find the items of our choice.
Corinne T.
purchased on 22/02/2024
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4
/5
★★★★☆
A packaging where the product is not visible would have been better, otherwise impeccable and very fast service
Emilie R.
purchased on 21/02/2024
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4
/5
★★★★☆
Good
Viviane L.
purchased on 01/02/2024
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5
/5
★★★★★
Hello, Fast delivery. Very good quality of the products
Deroy N.
purchased on 15/02/2024
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3
/5
★★★☆☆
I sent you an email last Monday and after a week no response. My bib package was taped up so I was missing a set. I hope this time to get a response and I would like to have your catalog, thank you.
Nathalie C.
purchased on 06/02/2024
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Answer from Wesco
Hello and thank you for taking the time to alert us in this way. We sincerely apologize for this delay in response and thank you for your patience. Our customer service has acknowledged your complaint and is proceeding with the shipment of the missing part. We hope that in the end, the product will meet your satisfaction and that you will trust us again by returning to see us soon on wesco.fr. Have a good day.
1
/5
★☆☆☆☆
1 month wait for delivery to receive a defective product. Then over 10 days to address a customer service issue! Way too long
Hassnaa D.
purchased on 19/01/2024
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Answer from Wesco
Hello and thank you for taking the time to leave a review. We sincerely apologize for the problem encountered and we present our apologies. Our customer service is sending the initially missing products. You will soon be able to view our 2024 catalog online via the following link: https://www.wesco.fr/nos-catalogues.html. We thank you in advance for your understanding and hope to see you again soon on wesco.fr. Have a good day.
5
/5
★★★★★
Perfect, fast and careful delivery
Olivia S.
purchased on 20/02/2024
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4
/5
★★★★☆
Navigation is not always easy. When looking for a mattress, I had too many choices among items that were not mattresses. Shipping costs are rarely offered contrary to what is indicated (with membership in the wesco club)
Emmanuelle H.
purchased on 16/02/2024
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Answer from Wesco
Hello and thank you for taking the time to leave a review. By joining the WESCO Club, you benefit from free delivery to a pickup point (from €25 of purchases) provided that you order products eligible for this delivery method. Bulky products like mattresses are therefore excluded. We invite you to consult our detailed T&Cs on the WESCO Club by clicking on the following link: https://www.wesco.fr/le-club-wesco-conditions-generales.html. We hope to see you again soon on wesco.fr and until then, we wish you a very good day.
5
/5
★★★★★
Very good. Good quality product, fast delivery, and careful packaging.
Evelyne C.
purchased on 07/02/2024
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5
/5
★★★★★
Great site
Oceane F.
purchased on 16/02/2024
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4
/5
★★★★☆
The product was found without any problem and corresponds to our request.
Peggy H.
purchased on 15/02/2024
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5
/5
★★★★★
As a professional in early childhood myself, I knew the products. I love this concept. Thank you
Sylvie R.
purchased on 11/02/2024
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5
/5
★★★★★
Very good solid product and meets my expectations
Justine O.
purchased on 18/02/2024
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5
/5
★★★★★
Quality product
Marie-pierre R.
purchased on 12/02/2024
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5
/5
★★★★★
Excellent. This is my 4th order and I am always just as delighted. Excellent quality.
Ellen P.
purchased on 16/02/2024
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5
/5
★★★★★
Everything is perfect, order and delivery
Bernard V.
purchased on 17/02/2024
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3
/5
★★★☆☆
Good
Pascaline F.
purchased on 01/02/2024
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5
/5
★★★★★
Very good site, I recommend wesco
Belmudes C.
purchased on 08/02/2024
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5
/5
★★★★★
Fun and simple navigation
Audrey L.
purchased on 07/02/2024
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4
/5
★★★★☆
Wesco is a very good site for purchasing products related to early childhood. I am a childminder and I greatly appreciate your products. The only thing that might be a hindrance for us early childhood professionals is your prices. It might be good to consider making an offer for us and especially to see about creating a loyalty card.
Laetitia J.
purchased on 08/02/2024
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Answer from Wesco
Hello and thank you for your loyalty and trust in the Wesco brand. It is always a pleasure for us to read our customers' satisfaction, and it only strengthens the commitments made in our CSR policy. To answer your question, we offer a Wesco Club that you can discover here: https://www.wesco.fr/clubs-avantages-wesco.html. On the agenda: exclusive benefits (free shipping, private sales...) that you can benefit from throughout the year! Remember to join this program during your next order. We look forward to seeing you again soon on wesco.fr, and we wish you a great day!
5
/5
★★★★★
Great products
Eva R.
purchased on 10/02/2024
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5
/5
★★★★★
Not always easy with the phone
Isabelle B.
purchased on 29/01/2024
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5
/5
★★★★★
In line with my expectations as a childminder
Emmanuelle L.
purchased on 29/01/2024
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5
/5
★★★★★
I am very satisfied, the delivery matches the order. It was a product change due to an error on my part in my previous order. Customer service and after-sales service impeccable, very responsive, friendly, and competent, the delivery arrived on the scheduled day, the only downside is that the delivery person did not notify of their visit, fortunately, I was on site. I recommend the wesco site
Mairie De Mitry-mory -.
purchased on 14/02/2024
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5
/5
★★★★★
Fast shipping, quality products, reliable site
Sylvie Elisabeth D.
purchased on 12/02/2024
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2
/5
★★☆☆☆
Order placed on 27.11.23 and received on 19.02.24. Almost 3 months to receive a duvet/fitted sheet, that's long! No tracking without follow-up. Really disappointed
Ludivine L.
purchased on 27/11/2023
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1
/5
★☆☆☆☆
Does not work.
Aline H.
purchased on 14/02/2024
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5
/5
★★★★★
Impeccable
Sophie L.
purchased on 07/02/2024
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5
/5
★★★★★
Perfect
Maite C.
purchased on 14/02/2024
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