/10
★★★★★
based on 13097 reviews published
★★★★★
based on 13097 reviews published
Latest customer reviews
5
/5
★★★★★
Very good
Déborah F.
purchased on 20/11/2023
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5
/5
★★★★★
Package received before the announced date, just in time for Christmas. Product meets expectations.
Frederique R.
purchased on 17/12/2023
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5
/5
★★★★★
Well-designed site, easy to use with sensible criteria
Valerie E.
purchased on 18/12/2023
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5
/5
★★★★★
Very good!
Marie T.
purchased on 10/12/2023
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5
/5
★★★★★
Very good site
Rose Lyne L.
purchased on 13/12/2023
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5
/5
★★★★★
Very satisfied, fast and careful shipping
Anna A.
purchased on 17/12/2023
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5
/5
★★★★★
Order received well
Diane P.
purchased on 13/12/2023
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5
/5
★★★★★
Quality products
Laurence P.
purchased on 27/11/2023
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5
/5
★★★★★
Very good quality; I have one that has lasted for years without any issues.
Soraya S.
purchased on 20/12/2023
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4
/5
★★★★☆
Correct
Charlène C.
purchased on 12/12/2023
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5
/5
★★★★★
Ultra-fast shipping
Yana M.
purchased on 12/12/2023
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3
/5
★★★☆☆
...??
Au Pays Des Merveilles -.
purchased on 12/12/2023
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5
/5
★★★★★
So the site itself is fine, but the delivery is a disaster; none of my orders have gone smoothly. The carrier is unreachable and postpones deliveries for no reason; it's a catastrophe. The packages arrive damaged; fortunately, the products are of good quality, otherwise, I wouldn't order anything just for that.
Claudine L.
purchased on 30/10/2023
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Answer from Wesco
Hello and thank you for taking the time to share your experience with us. Despite all the care our teams put into preparing orders, they can exceptionally suffer from the unpredictability of transport (especially during this busy end-of-year period). We regret this particularly disappointing situation for you and sincerely apologize for the inconvenience caused. We are informing our logistics service, which will take the necessary steps with the concerned carrier to ensure that this situation does not happen again. We want to thank you for your trust and loyalty while highlighting the quality of our products in your review. We hope to have the pleasure of seeing you again in 2024 on our site. We wish you an excellent day.
4
/5
★★★★☆
Product as described and delivered on time
Pascale M.
purchased on 11/12/2023
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5
/5
★★★★★
Very good
Jérôme A.
purchased on 13/12/2023
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5
/5
★★★★★
Wide selection, order delivered on time and in good condition.
Laure K.
purchased on 13/12/2023
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5
/5
★★★★★
Very good product
Fabienne J.
purchased on 14/12/2023
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2
/5
★★☆☆☆
Following the purchase of a damaged mobility kit, I sent a message to customer service, and I am still waiting for a response; it has already been about 10 days. There is no need to rush.
Stéphanie G.
purchased on 10/12/2023
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Answer from Wesco
Hello and thank you for taking the time to share your feedback with us. The response time from our customer service has been somewhat extended during this busy end-of-year period. Our customer service has processed the exchange of the product. We sincerely apologize for the inconvenience caused and thank you for your patience. We hope to see you again in 2024 on our website wesco.fr. Have a nice day.
5
/5
★★★★★
Very clear site, easy order, fast delivery
Sophie D.
purchased on 14/12/2023
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3
/5
★★★☆☆
I would appreciate it if the site mentioned (for each product) the place of manufacture, this would give an idea of the quality and avoid unpleasant surprises. The product videos are very helpful, they helped me in my choices.
Natacha D.
purchased on 29/11/2023
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Answer from Wesco
Hello and thank you for taking the time to share your expectations with us. Regarding the display of the place of manufacture, we already specify it on some Wesco-designed products as well as on many partner brand products. Given the thousands of references available on our site, updating the place of manufacture can only be done gradually. Because listening to our customers remains one of our priorities, we will certainly pass your request to the relevant department. Finally, we are delighted to read that the videos provided you with the necessary help to finalize your purchases. Your feedback reassures us in our plans for evolution to always provide more advice to guide our customers in their product choices. We hope to have the opportunity to see you again in 2024 on our site. We wish you a beautiful day.
5
/5
★★★★★
Easy search
Sebastien O.
purchased on 17/12/2023
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5
/5
★★★★★
Easy access
Martine C.
purchased on 07/12/2023
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5
/5
★★★★★
Fast delivery. For the price we pay for the items, the shipping costs could have been waived.
Maëlle B.
purchased on 07/12/2023
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5
/5
★★★★★
Delivery arrived faster than expected, great.
Marc L.
purchased on 13/12/2023
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1
/5
★☆☆☆☆
Very disappointed with the delivery. I paid more for express delivery. The deadlines were not only not respected, but the delivery took 3 days for a wooden kitchen. Finally, the card was debited while the delivery was not made.
Stephanie L.
purchased on 16/12/2023
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Answer from Wesco
Hello and thank you for taking the time to leave a review following your purchase. After our investigation, indeed the contractual conditions of express delivery were not respected and we sincerely apologize for this incident. Our customer service is currently taking the necessary steps to refund you the shipping costs corresponding to the express delivery. We hope that the wooden kitchen will still bring you satisfaction and that it will provide long hours of play for the children. We would be happy to have a second chance to make a better impression and to see you again in 2024 on our wesco.fr site. Have a nice day.
5
/5
★★★★★
Delivery on time
Yann N.
purchased on 07/12/2023
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5
/5
★★★★★
Very happy, fast and careful delivery. Can't wait to open it for Christmas!
Justine B.
purchased on 07/12/2023
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3
/5
★★★☆☆
Smaller than it seems
Leonie G.
purchased on 12/12/2023
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Answer from Wesco
Hello and thank you for taking the time to evaluate this product. To help you make the right choice, we specify the dimensions and other technical characteristics on each product sheet. We are sorry that you missed this information. We look forward to seeing you again soon on http://www.wesco.fr. Have a nice day.
1
/5
★☆☆☆☆
I received the broken chest, I request a refund, you send me 2 documents, one telling me that I need to return the damaged goods at my expense, so 13.90 euros. With a label to stick on the package to send it back to you, which I did on Wednesday 20/12/2023 in the evening, and the next day I receive a message saying that it is not necessary given the photos I sent you, and that you will send me a chest. So in all this, it costs me, I want to send you all the proof of your letter and my shipment to Chronopost, as by chance, [email protected] tells me that my message is refused. Thank you Wesco, very disappointed.
Popy B.
purchased on 12/12/2023
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5
/5
★★★★★
Very good. The bench is very beautiful. We will see in use if the colors do not fade and if the seat does not deform. Fortunately, I had a code for free delivery because otherwise it was too expensive.
Celine L.
purchased on 11/12/2023
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