/10
★★★★★
based on 13100 reviews published
★★★★★
based on 13100 reviews published
Latest customer reviews
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 01/08/2023
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5
/5
★★★★★
Very practical and very light
Acheteur Vérifié
purchased on 04/08/2023
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5
/5
★★★★★
Good quality
Acheteur Vérifié
purchased on 28/07/2023
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2
/5
★★☆☆☆
Wesco bed: unbearable plastic smell. I had the plastic smell in my mouth, sore eyes, and my whole apartment smelled. I had to give the bed to someone who could air it outside. This is unacceptable; my baby is sleeping on the floor without a bed in the meantime. No response from customer service for over 15 days. Is this plastic toxic? Endocrine disruptor? In any case, as an adult, it makes me sick. I reported it to the DGCRF.
Acheteur Vérifié
purchased on 10/07/2023
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Answer from Wesco
Hello and thank you for taking the time to share your experience with us. First of all, we apologize for the inconvenience caused and our longer response time during this summer period. We are particularly attentive to the quality and safety of our products so that they can be used without delay by children. Moreover, all our products meet the most stringent standards and are subject to regular checks by independent laboratories and by our own laboratory. In this case, the product you ordered is guaranteed to be phthalate-free and complies with the NFS 54 045 standard. Our customer service has taken your complaint into account and contacted you today. Your satisfaction is our priority; we want to provide you with a solution and understand the origin of the problem with this emblematic WESCO product that has satisfied many customers for several years. We thank you in advance for your availability and hope you will give us a second chance by returning to our site later. Have a nice day.
5
/5
★★★★★
Delivery on time, solid and compliant material. Perfect.
Acheteur Vérifié
purchased on 04/08/2023
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 06/08/2023
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 05/08/2023
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5
/5
★★★★★
Very good site. Great promotions.
Acheteur Vérifié
purchased on 30/07/2023
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5
/5
★★★★★
Very happy
Acheteur Vérifié
purchased on 30/07/2023
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4
/5
★★★★☆
Very good, as a childminder, it is with great interest and pleasure that I discover your products.
Acheteur Vérifié
purchased on 30/07/2023
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1
/5
★☆☆☆☆
Good quality products but item received not in accordance with the site description. Returned free of charge. I received a credit note to use on the site, but with shipping costs to add. I am unhappy with this experience.
Acheteur Vérifié
purchased on 06/07/2023
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3
/5
★★★☆☆
Fast delivery, too bad not to have received a gift with an invoice over 600 euros, it is necessary to reward loyal customers
Acheteur Vérifié
purchased on 02/08/2023
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Answer from Wesco
Hello and thank you for taking the time to leave us a review. We are sorry to read your disappointment, especially since we offer a loyalty program on our site called WESCO Advantage Clubs. By joining one of our Advantage Clubs, you benefit throughout the year from exclusive advantages to reward your loyalty to WESCO: free shipping, vouchers, access to private sales... We sincerely regret that you missed this opportunity during your order. We still hope that you will remain loyal to us and that we will have the opportunity to see you again soon on wesco.fr. Have a nice day.
4
/5
★★★★☆
Very good. Careful packaging but, on the other hand, much too large compared to the products in my order.
Acheteur Vérifié
purchased on 27/07/2023
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Answer from Wesco
Hello, thank you for taking the time to leave a review and for your positive feedback regarding our products and their packaging. Regarding its size, several criteria come into play when choosing the shipping packaging, such as the number of products, their format, and their level of fragility. For your order, the fragility of the creative leisure items did not allow us to consider another option. With a view to continuous improvement, our logistics team is questioning daily to find new packaging solutions that combine low carbon impact and resistance to protect our products during transport. We hope that upon use, our products will continue to fully satisfy you and that we will have the pleasure of seeing you again soon at http://www.wesco.fr. Have a nice day
5
/5
★★★★★
Order delivered on time
Acheteur Vérifié
purchased on 01/08/2023
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5
/5
★★★★★
Top! Products conform to the description
Acheteur Vérifié
purchased on 02/08/2023
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5
/5
★★★★★
Nothing to say, everything is perfect
Acheteur Vérifié
purchased on 02/08/2023
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5
/5
★★★★★
Compliant with the order but still a bit expensive
Acheteur Vérifié
purchased on 02/08/2023
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5
/5
★★★★★
The perfect site for early childhood
Acheteur Vérifié
purchased on 02/08/2023
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5
/5
★★★★★
Good information on the site. Efficient shipping and well-protected package
Acheteur Vérifié
purchased on 13/07/2023
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4
/5
★★★★☆
Product easy to find, the site is pleasant
Acheteur Vérifié
purchased on 31/07/2023
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4
/5
★★★★☆
Good. Perfect.
Acheteur Vérifié
purchased on 04/07/2023
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5
/5
★★★★★
No particular opinion
Acheteur Vérifié
purchased on 06/07/2023
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5
/5
★★★★★
Very well-made and very clear site! Order delivered very quickly and the sheets are of excellent quality. I recommend
Acheteur Vérifié
purchased on 30/07/2023
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5
/5
★★★★★
Very good quality. Great little glove for children. Happy with my purchase. Plus, my little girl is happy to be able to wash with a glove her size.
Acheteur Vérifié
purchased on 28/07/2023
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5
/5
★★★★★
Items well detailed. Delivery times respected.
Acheteur Vérifié
purchased on 21/07/2023
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5
/5
★★★★★
Very good, fast shipping
Acheteur Vérifié
purchased on 23/07/2023
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5
/5
★★★★★
Very good site, expensive but quality
Acheteur Vérifié
purchased on 21/07/2023
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5
/5
★★★★★
Very well-made site, works well
Acheteur Vérifié
purchased on 24/07/2023
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3
/5
★★★☆☆
I know the quality of Wesco, but when you receive modules with screws that were loose in the box. Too bad. Moreover, I sent a message to customer service because when screwing the 4 corners of the front face without a module, the screws were too long and damaged the front. Still no news from them. Very disappointed given the price we pay for quality. To be continued
Acheteur Vérifié
purchased on 19/07/2023
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Answer from Wesco
Hello, thank you for taking the time to share your experience with us. We also appreciate your recognition of the quality of our products. We understand your disappointment regarding the preparation of this package, which did not meet Wesco's quality commitments. We sincerely apologize for this unfortunate experience. Our customer service is doing its best during this summer holiday period to respond as quickly as possible. They recently informed you that our quality teams are conducting a check on the product in question, in order to take the necessary measures to prevent this situation from happening again, namely to verify if the screws associated with this product need to be changed. Our customer service will get back to you as soon as they are able to provide you with an answer. We remain at your disposal and hope that you will trust us again by visiting us at http://www.wesco.fr. Have a nice day
5
/5
★★★★★
Excessive shipping costs for a large order. Satisfied with the delivery time
Acheteur Vérifié
purchased on 19/07/2023
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