Customer reviews of www.essence-box.fr

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 705 published reviews

Summary of reviews

Essence Box consistently delivers fast, careful delivery with well-packaged orders and clear, personalized notes that add a thoughtful touch to the unboxing experience. Customers highlight reliable service, smooth transactions, and proactive communication, including follow-up notes and confirmations, which build trust and repeat visits. The product quality and range are repeatedly praised, with several mentions of fast delivery, good value for money, and satisfaction with items arriving as described and in good condition. The site is described as easy to use, with a growing but carefully curated selection and a strong sense of customer care from the team.

All reviews

T
Thierry M.
Rating: 5 out of 5
following a purchase from 01/02/2025
Compliant product, reasonable price and quick turnaround
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Response from www.essence-box.fr
Thank you very much Thierry ☺️. See you soon 💚
T
Trindade A.
Rating: 5 out of 5
following a purchase from 03/02/2025
Perfect
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Response from www.essence-box.fr
Thank you Angèle 💚
N
Nathalie B.
Rating: 5 out of 5
following a purchase from 04/02/2025
Perfect in every way
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Response from www.essence-box.fr
Thank you very much for your loyalty Nathalie 🥰. See you soon 💚
J
Julien C.
Rating: 5 out of 5
following a purchase from 30/01/2025
Always top-notch, as usual. Always with a handwritten note from Cindy and Benoît, and this time with a little extra gift of beard oil. Please, let our French craftsmen work for you!
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Response from www.essence-box.fr
Many thanks Julien for this lovely feedback 🥰. It warms our hearts. See you soon 💚
A
Anita L.
Rating: 5 out of 5
following a purchase from 21/01/2025
It's a shame that the bottle of jojoba essential oil doesn't come with a dropper. This means I have to decant the oil into a suitable bottle, bought from one of your colleagues.
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Response from www.essence-box.fr
We're sorry the cap didn't work for you, Anita. We hope you are satisfied with the product. See you soon 💚
C
Carole P.
Rating: 5 out of 5
following a purchase from 30/01/2025
I appreciated the speed and the handwritten note.
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Response from www.essence-box.fr
Thank you very much Carole 💚
M
Maria S.
Rating: 5 out of 5
following a purchase from 19/01/2025
Very satisfied with my order, delighted to have discovered essence box! A little surprise in the box made me happy ☺️
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Response from www.essence-box.fr
Well thank you so much for the feedback Maria! 💚 Glad you liked the little surprise, see you soon!
M
Magali W.
Rating: 5 out of 5
following a purchase from 15/01/2025
Super fast shipping( 1 h after placing my order) well packaged package with a little thank you note 😊 which made me very happy!
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Response from www.essence-box.fr
Thank you Magali for this lovely feedback ☺️. See you soon 💚
P
Patricia M.
Rating: 5 out of 5
following a purchase from 12/01/2025
Thank you for the delivery and for your kindness. The handwritten note and the welcome gift were very nice.
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Response from www.essence-box.fr
Thank you very much Patricia for this beautiful feedback ☺️. See you soon 💚
V
Valerie B.
Rating: 3 out of 5
following a purchase from 14/01/2025
Too bad, I received my parcel with a bag of tulsi with a hole in one side. Thank you for the gift. Otherwise perfect
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Response from www.essence-box.fr
We are sorry Valérie that there was a problem with the parcel. Please do not hesitate to contact us directly by email or telephone if there is a problem.
For your next order, leave us a little message and we will offer you a package of Tulsi as compensation ☺️. See you soon 💚
E
Emilie M.
Rating: 5 out of 5
following a purchase from 12/01/2025
First time I've ordered from essence-box and I'm not disappointed. The parcel was delivered quickly, inside, a small personalized note and a discount for the next order, nothing to complain about, it's perfect :)
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Response from www.essence-box.fr
Many thanks for your heartwarming feedback Émilie. 💚 See you soon
I
Isabelle R.
Rating: 5 out of 5
following a purchase from 15/01/2025
Nice product Fast delivery
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Response from www.essence-box.fr
Thank you Isabelle for your feedback ☺️. See you soon 💚
C
Claude Anne S.
Rating: 5 out of 5
following a purchase from 09/01/2025
Perfect very serious RAS
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Response from www.essence-box.fr
Thank you very much for your feedback Claude Anne ☺️. We wish you all the best 💚
X
Xavier D.
Rating: 5 out of 5
following a purchase from 02/01/2025
I am very satisfied with the products I received
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Response from www.essence-box.fr
Thank you very much Xavier ☺️. Best wishes for 2025 💚
F
Françoise B.
Rating: 5 out of 5
following a purchase from 03/01/2025
Everything was perfect, thank you!
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Response from www.essence-box.fr
Thank you very much Françoise ☺️. Best wishes 💚
M
Martine L.
Rating: 5 out of 5
following a purchase from 02/01/2025
Perfect. Thank you very much.
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Response from www.essence-box.fr
Thank you Martine ☺️. Best wishes 💚
G
Gisele R.
Rating: 5 out of 5
following a purchase from 02/01/2025
Excellent value for money very good site fast and careful shipping thank you
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Response from www.essence-box.fr
Thank you Gisèle for your lovely feedback ☺️. Best wishes 💚
J
Julien C.
Rating: 5 out of 5
following a purchase from 29/12/2024
Perfect, nothing to say, fast timing, top product.
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Response from www.essence-box.fr
Many thanks Julien for your feedback ☺️. Best wishes 💚
M
Muriel A.
Rating: 5 out of 5
following a purchase from 01/01/2025
Choice of products, fast shipping, impeccable packaging!
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Response from www.essence-box.fr
Thank you Muriel for your feedback ☺️. We wish you a wonderful year 2025 💚
A
Amine A.
Rating: 5 out of 5
following a purchase from 17/12/2024
Very satisfied with my order, which contained Christmas gifts that I gave and which were apparently appreciated. The shopping experience was top notch and intuitive, from account creation to delivery, with the little message written to welcome me, which is always a pleasure. I'd definitely recommend it.
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Response from www.essence-box.fr
Many thanks Amine for your comprehensive feedback ☺️. We wish you a beautiful year 2025 💚
A
Anne L.
Rating: 5 out of 5
following a purchase from 16/12/2024
Fast and accurate delivery, plus gift! Thank you
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Response from www.essence-box.fr
Many thanks for your opinion ☺️. Best wishes for this new year 💚
M
Mireille M.
Rating: 5 out of 5
following a purchase from 13/12/2024
Perfect, parcel well received. Thank you
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Response from www.essence-box.fr
Thank you very much for your feedback Mireille ☺️. Best wishes for this new year 💚
J
Julie R.
Rating: 5 out of 5
following a purchase from 17/12/2024
Quality service!
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Response from www.essence-box.fr
Thank you Julie ☺️. Have a great holiday 💚
A
Anita L.
Rating: 5 out of 5
following a purchase from 07/12/2024
wintergreen is essential for my chronic sciatica (3 hernias), without which getting out of bed in the morning would be extremely painful.
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Response from www.essence-box.fr
We're delighted you've found what you need on our Anita site. Have a wonderful holiday season 💚.
E
Estelle K.
Rating: 5 out of 5
following a purchase from 10/12/2024
An address to treasure: attractive prices, quality products, adorable customer service. The very best!
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Response from www.essence-box.fr
Many thanks Estelle for your heartwarming message 🥰. Happy holidays 💚
M
Marie Claire T.
Rating: 4 out of 5
following a purchase from 03/12/2024
Perfect shave
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Response from www.essence-box.fr
Thank you Marie Claire 💚
M
Mirvy K.
Rating: 5 out of 5
following a purchase from 30/11/2024
I think I'm going to enjoy the products sent
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Response from www.essence-box.fr
Thanks for returning Mirvy ☺️. We hope you enjoy our products 💚
C
Corinne P.
Rating: 4 out of 5
following a purchase from 03/12/2024
Not yet used, but I appreciate the fast delivery and the thank you note.
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Response from www.essence-box.fr
Thank you for your feedback Corinne ☺️. We hope you like the product 💚
M
Manon C.
Rating: 5 out of 5
following a purchase from 28/11/2024
compliant order thank you for the free samples
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Response from www.essence-box.fr
Thanks for your feedback Manon ☺️. We hope you liked the sample 💚
B
Brigitte L.
Rating: 5 out of 5
following a purchase from 27/11/2024
Perfect
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Response from www.essence-box.fr
Merci Brigitte 💚
E
Emilie D.
Rating: 5 out of 5
following a purchase from 29/11/2024
Very good, parcel received quickly, in good condition.
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Response from www.essence-box.fr
Thank you very much for your feedback Émilie ☺️. See you soon 💚
K
Kathia S.
Rating: 5 out of 5
following a purchase from 27/11/2024
Very fast delivery, small gift in my order with a handwritten note, very much appreciated.
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Response from www.essence-box.fr
Many thanks Kathia for this beautiful message 💚
M
Myriam N.
Rating: 5 out of 5
following a purchase from 24/11/2024
Fast, very nice card to go with it
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Response from www.essence-box.fr
Thank you very much Myriam ☺️. See you soon 💚
B
Brigitte S.
Rating: 5 out of 5
following a purchase from 20/11/2024
Perfect
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Response from www.essence-box.fr
Merci Brigitte 💚
M
Marilyne A.
Rating: 5 out of 5
following a purchase from 21/11/2024
Fast delivery and well packed parcel. Thank you
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Response from www.essence-box.fr
Thank you very much Marilyne 💚
P
Pauline T.
Rating: 5 out of 5
following a purchase from 18/11/2024
Fast delivery, good product and maybe a little care inside. Perfect
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Response from www.essence-box.fr
Thank you so much Pauline for this beautiful feedback ☺️. See you soon 💚
J
Julie R.
Rating: 5 out of 5
following a purchase from 20/11/2024
Always high-quality service
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Response from www.essence-box.fr
Many thanks for your loyalty Julie 💚
I
Isabelle M.
Rating: 5 out of 5
following a purchase from 16/11/2024
VERY PROFESSIONAL
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Response from www.essence-box.fr
Thank you very much Isabelle 💚
M
Marie Madeleine D.
Rating: 5 out of 5
following a purchase from 13/11/2024
Very nice Advent calendar Thank you for the filled hazelnuts
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Response from www.essence-box.fr
Thank you Marie Madeleine 💚. Glad you liked the hazelnuts ☺️
M
Michel D.
Rating: 5 out of 5
following a purchase from 13/11/2024
Very good site
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Response from www.essence-box.fr
Merci Michel 💚