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★★★★★
based on 376 reviews published
Latest customer reviews
Everything is OK!
Order delivered on time. I had to change the regulator which is not adapted to the Butagaz cube. Otherwise I tested the oven which is great.
Very nice utensil, design, light and after many tests, successful pizzas. Just difficult to maintain heat at 400 degrees with pellets.
Fast and efficient, but the pellet tank is limited, making it difficult to produce more than 3 flams.
At the top!
The product itself is very good! and the pizzas very good. I had met Ziipa at a trade show, and told them of my interest in the product. At the time, they suggested I follow them on social networks, as they often sent out promotional codes. After several exchanges with their CM, he told me that he would alert me before the next code was introduced, so that I could benefit from it. I had an event planned (wedding anniversary) and wanted to be able to make pizzas for it, so I placed an order without a promotion in order to receive it in time (due to the May bank holiday). I was disappointed to see a promotional code on their Instagram page just 2 days after my order... Despite my contacts and explanations, they didn't want to know... In short, a great product but very poor merchants...
We are very sorry that this situation has arisen. We always do our best to provide excellent customer service. If you would like us to look into this situation, please email us at [email protected]. We will be happy to assist you. Thank you for your valuable feedback.
Product complies with my request and description
Satisfied +++ Perfect pizzas in record time!
Top-notch service and follow-up, with very pleasant people, but a lot of technical problems with a faulty oven (door malfunctioning) and despite very good contacts and follow-up, we had to send things back, then finally have the oven repaired... so it took a few months to finally be able to use the oven. a commercial gesture, for example, could have been considered in view of the substantial purchase. as far as the oven is concerned, (apart from this detail of the door not closing) the only snag is the wheel for turning the pizza, which isn't ideal. We also had to buy a 2nd shovel. We're fully satisfied, apart from the caster detail and the time it took to deal with the product's door problem.
Fast delivery, nickel-plated oven...
Very good 👍😊
Overall satisfied, although it's still very difficult to maintain the right oven temperature ...
I've got the oven, but I haven't tested it yet.
Very responsive
Very good
Very responsive. Satisfied with the service but very disappointed with the oven
Can you tell us more about your oven?
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The ZiiPa team