9.4/10
★★★★★
based on 372 reviews published

Latest positive customer reviews

5 /5
★★★★★
Excellent products and excellent after-sales service Highly recommended
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Philippe D.
purchased on 08/05/2025
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5 /5
★★★★★
Magnificent dessert. To see over time. Well done
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Patrick R.
purchased on 30/05/2025
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5 /5
★★★★★
The oven is perfect, the pizzas are superb. You just need to tame the heat with the pellets. The rotating refractory stone is great. Anne K
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Anne K.
purchased on 29/05/2025
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5 /5
★★★★★
Great! Fast and very well packaged
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Quentin P.
purchased on 28/05/2025
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Answer from ZiiPa
Dear Quentin,
We sincerely thank you for your positive review of ZiiPa. We are delighted to hear that you found our service fast and that your order was carefully packaged. Your satisfaction is our priority, and we hope to see you again soon!
Best regards,
The ZiiPa Team
5 /5
★★★★★
I had a small issue with my pizza oven; I was missing a small screw in the refill compartment. I sent an email to customer service, which quickly addressed my request and sent me the screw by mail. I am really satisfied with the seriousness of this brand, and moreover, with their oven, which we enjoy using! Thank you!
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Thomas R.
purchased on 27/05/2025
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Answer from ZiiPa
Hello Thomas,

We sincerely thank you for your warm review and your 5/5 rating. We are delighted to hear that our customer service was able to quickly resolve your issue and that you appreciate your pizza oven. Your satisfaction is our greatest reward. Please feel free to reach out to us if you have any other questions or needs!

Best regards,
The ZiiPa Team
4 /5
★★★★☆
Great brand. However, I had difficulties using the pellet dispenser properly... It suffocates the fire every time, but it might be due to my improper use.
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Aurelien C.
purchased on 23/05/2025
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Answer from ZiiPa
Hello Aurelien, thank you for your positive feedback on ZiiPa. We are sorry to hear that you are experiencing difficulties with the pellet vending machine. Please feel free to contact us for advice or tips on how to optimize its use and avoid smothering the fire.
5 /5
★★★★★
Perfect
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Lionel C.
purchased on 22/05/2025
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Answer from ZiiPa
Hello Lionel,

We sincerely thank you for your flattering review and are delighted to hear that you found our site "ZiiPa" perfect. Your satisfaction is our priority and we hope to continue providing you with an exceptional experience.
5 /5
★★★★★
Very well
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Anthony R.
purchased on 20/05/2025
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Answer from ZiiPa
Hello Anthony,

We sincerely thank you for your excellent review and your 5/5 rating. We are delighted to hear that you are satisfied with the speed of our shipments and the quality of our products. Your satisfaction is our priority, and your encouragement motivates us to continue improving our services. We look forward to seeing you again soon on ZiiPa!

Best regards,
The ZiiPa team
5 /5
★★★★★
Ziipa product perfect and meets our expectations. However, we paid for home delivery to receive the items express. Delivery was scheduled for Thursday. Ultimately, the delivery was delayed, our package was stuck at the depot with no news or reason. Package finally available at the Post Office Saturday morning (not possible for home delivery). Not possible to pick it up Saturday before noon, we had to wait until Monday to go retrieve it!
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Alice C.
purchased on 19/05/2025
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Answer from ZiiPa
Hello Alice,

Thank you very much for your 5/5 review and for your feedback on our ZiiPa product. We are delighted that it met your expectations. We are sorry to hear about the inconveniences encountered with the delivery. We understand how frustrating this can be, and we will pass your comments to our delivery service to improve our service. Please do not hesitate to contact us directly if you have any other questions or needs.

Best regards,
The ZiiPa team
5 /5
★★★★★
Very well packaged, fast shipping, customer service response. Top notch
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Jacques C.
purchased on 19/05/2025
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Answer from ZiiPa
Hello Jacques,

We sincerely thank you for your kind review! We are delighted to hear that you were satisfied with the quality of the packaging, the speed of shipping, and the customer service. Your satisfaction is our priority, and your feedback encourages us to continue providing the best possible service. We look forward to seeing you again soon on ZiiPa!

Best regards,
The ZiiPa Team
5 /5
★★★★★
Responsive customer service to my request 👌
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Vanessa M.
purchased on 08/05/2025
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Answer from ZiiPa
Hello Vanessa, we sincerely thank you for your positive feedback on our customer service. We are delighted to have been able to respond quickly to your request and remain at your disposal for any other questions. Your satisfaction is our priority!
5 /5
★★★★★
The aesthetics of the device is great. Device not yet used.
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Patrick C.
purchased on 29/04/2025
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Answer from ZiiPa
Hello Patrick,

Thank you very much for your positive review and your 5/5 rating! We are delighted that you like the aesthetics of our device. Please feel free to reach out to us once you have used it to share your experience. Enjoy discovering ZiiPa!

Best regards,
The ZiiPa Team
4 /5
★★★★☆
Very good product, works very well, 90 seconds of cooking.
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Corentin L.
purchased on 29/04/2025
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Answer from ZiiPa
Hello Corentin,

Thank you very much for your positive feedback and your rating of 4/5! We are delighted to hear that you are satisfied with our product and its performance. Please feel free to reach out to us if you have any questions or suggestions.

Best regards,
The ZiiPa Team
5 /5
★★★★★
Great product, easy to use. Super fast delivery. Incredible pizza, better than at the pizzeria. I recommend it!!!
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Monique W.
purchased on 29/04/2025
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Answer from ZiiPa
Dear Monique,

We sincerely thank you for your flattering review and are delighted to learn that our product fully satisfied you. Your recommendation particularly touches us and encourages us to continue providing quality service. Do not hesitate to come back to us for new tasty experiences!
5 /5
★★★★★
Everything is in accordance with my order.
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Florence A.
purchased on 29/04/2025
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Answer from ZiiPa
Dear Florence, we sincerely thank you for your feedback and are delighted to learn that your order fully met your expectations. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon on ZiiPa.
4 /5
★★★★☆
Very good product, it takes a few cooks for the oven to work well, especially due to pellet consumption.
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Jean-baptiste G.
purchased on 29/04/2025
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Answer from ZiiPa
Hello Jean-Baptiste,

Thank you for your 4-star rating and for your comments on our ZiiPa site. We are delighted to hear that you appreciate our product and hope that your future uses will bring you complete satisfaction, especially regarding the use of pellets. Please feel free to share your future experiences with us!
5 /5
★★★★★
Perfect
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Gerard F.
purchased on 27/04/2025
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Answer from ZiiPa
Hello Gérard,

Thank you very much for your flattering review! We are delighted to hear that our ZiiPa site meets your expectations. Your feedback is valuable and motivates us to continue improving our services.

See you soon,
The ZiiPa team
5 /5
★★★★★
Very good product, I recommend
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Pierre C.
purchased on 22/04/2025
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5 /5
★★★★★
The products are of good quality and the delivery is very fast. Thank you
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Sophie D.
purchased on 19/04/2025
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5 /5
★★★★★
Super high quality!
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Jess L.
purchased on 17/04/2025
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5 /5
★★★★★
Very satisfied. Customer service is top-notch!
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Florian T.
purchased on 16/04/2025
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5 /5
★★★★★
Very nice oven, it worked quite well for a first use. it was a bit too cold for it to reach the right temperature, the cooking just took a little longer. we had a very nice evening
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Juliette B.
purchased on 13/04/2025
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5 /5
★★★★★
Very good device, practical, I use it almost every day. A very good purchase.
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Patrick D.
purchased on 09/04/2025
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5 /5
★★★★★
Nickel!
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Angeline B.
purchased on 04/04/2025
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5 /5
★★★★★
Nothing to report. Everything is perfect.
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Bruno J.
purchased on 30/03/2025
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5 /5
★★★★★
Impeccable and fast delivery
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Chris L.
purchased on 29/03/2025
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5 /5
★★★★★
I hope my pizzas will be as high quality as your shipping and packaging of your pizza oven. 🙃
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Maria M.
purchased on 21/03/2025
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5 /5
★★★★★
Very fast delivery, serious.
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Mickael R.
purchased on 04/03/2025
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5 /5
★★★★★
Fast and careful delivery, 6 pieces ordered received in one parcel. Well packaged, can't wait to give it all to my sister in early April 🙂
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Angeline B.
purchased on 04/03/2025
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5 /5
★★★★★
Very good product
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Papayou D.
purchased on 03/03/2025
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