/10
★★★★★
based on 372 reviews published
★★★★★
based on 372 reviews published
Latest customer reviews
2
/5
★★☆☆☆
Does not rise above 350 degrees despite half an hour of heating
David I.
purchased on 26/02/2025
Translated review
Answer from ZiiPa
Hello David,
Thank you for your feedback. We're sorry to hear that your experience with ZiiPa did not live up to your expectations. Our products are designed for optimum performance, and we take your feedback very seriously. Please do not hesitate to contact us directly to discuss the problem and find a solution. Your satisfaction is our priority.
Sincerely yours
The ZiiPa team
Thank you for your feedback. We're sorry to hear that your experience with ZiiPa did not live up to your expectations. Our products are designed for optimum performance, and we take your feedback very seriously. Please do not hesitate to contact us directly to discuss the problem and find a solution. Your satisfaction is our priority.
Sincerely yours
The ZiiPa team
5
/5
★★★★★
Oven as expected, very good quality
Marin R.
purchased on 26/02/2025
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Answer from ZiiPa
Dear Marin,
Thank you very much for your kind feedback about our oven. We are delighted to hear that it meets your expectations and that you appreciate its quality. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best to our customers. Please do not hesitate to come back to us with any questions or future requirements.
Sincerely yours
The ZiiPa team
Thank you very much for your kind feedback about our oven. We are delighted to hear that it meets your expectations and that you appreciate its quality. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best to our customers. Please do not hesitate to come back to us with any questions or future requirements.
Sincerely yours
The ZiiPa team
5
/5
★★★★★
Fast, careful delivery
Jean C.
purchased on 26/02/2025
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Answer from ZiiPa
Hello Jean,
Thank you very much for your positive review and your 5/5 rating. We are delighted to hear that you appreciated the speed and care of your delivery. Your satisfaction is our priority, and we hope to see you soon on ZiiPa.
Best regards,
The ZiiPa team
Thank you very much for your positive review and your 5/5 rating. We are delighted to hear that you appreciated the speed and care of your delivery. Your satisfaction is our priority, and we hope to see you soon on ZiiPa.
Best regards,
The ZiiPa team
5
/5
★★★★★
Conforming code arrived very quickly, just the box was badly taped.
Claudine D.
purchased on 15/02/2025
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Answer from ZiiPa
Hello Claudine,
We would like to thank you sincerely for your glowing review and your 5/5 rating. We are delighted to hear that your order arrived quickly and to your expectations. We also take note of your comment about the poorly taped cardboard box, and we'll be sure to improve our packaging to ensure an optimal experience. We look forward to serving you again at ZiiPa!
Best regards,
The ZiiPa team
We would like to thank you sincerely for your glowing review and your 5/5 rating. We are delighted to hear that your order arrived quickly and to your expectations. We also take note of your comment about the poorly taped cardboard box, and we'll be sure to improve our packaging to ensure an optimal experience. We look forward to serving you again at ZiiPa!
Best regards,
The ZiiPa team
3
/5
★★★☆☆
Very nice product aesthetically, but the front door opening isn't wide enough to see into the oven properly. What's more, to really get a pizza cooked in 1 min, you have to raise the oven to 400degrees, but in fact you have to open the front door and feed the oven with pellets several times before the stone gets hot and the oven doesn't lose 200degrees all at once as soon as you open the front door. Especially if you want to make 2 pizzas at the same time... First pizza cooked in 4-5 min 2nd in 10 because the oven went down to 100 degrees and didn't come back up...
Mercedes M.
purchased on 12/02/2025
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Answer from ZiiPa
Dear Mercedes,
Thank you for taking the time to share your opinion of our ZiiPa product. We're delighted that you liked the aesthetics, but we're sorry to hear that the door opening and temperature management didn't fully meet your expectations. Your feedback is invaluable and helps us to improve our products. If you have any questions or suggestions, please don't hesitate to contact us. We're here to help.
Best regards,
The ZiiPa team
Thank you for taking the time to share your opinion of our ZiiPa product. We're delighted that you liked the aesthetics, but we're sorry to hear that the door opening and temperature management didn't fully meet your expectations. Your feedback is invaluable and helps us to improve our products. If you have any questions or suggestions, please don't hesitate to contact us. We're here to help.
Best regards,
The ZiiPa team
5
/5
★★★★★
Perfect delivery, on time and well packed.
Bernard M.
purchased on 06/02/2025
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Answer from ZiiPa
Dear Bernard, we sincerely thank you for your glowing review and are delighted to hear that your delivery experience with ZiiPa lived up to your expectations. Your satisfaction is our top priority, and we always strive to provide quality service. Don't hesitate to come back to us for future purchases!
5
/5
★★★★★
⭐⭐⭐⭐⭐
Florent R.
purchased on 01/02/2025
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Answer from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
5
/5
★★★★★
⭐⭐⭐⭐⭐
Florent R.
purchased on 01/02/2025
Translated review
Answer from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
5
/5
★★★★★
⭐⭐⭐⭐⭐
Florent R.
purchased on 01/02/2025
Translated review
Answer from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
5
/5
★★★★★
⭐⭐⭐⭐⭐
Florent R.
purchased on 01/02/2025
Translated review
Answer from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
5
/5
★★★★★
⭐⭐⭐⭐⭐
Florent R.
purchased on 01/02/2025
Translated review
Answer from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
5
/5
★★★★★
⭐⭐⭐⭐⭐
Florent R.
purchased on 01/02/2025
Translated review
Answer from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
5
/5
★★★★★
⭐⭐⭐⭐⭐
Florent R.
purchased on 01/02/2025
Translated review
Answer from ZiiPa
Hello Florent,
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
Many thanks for your 5-star review of ZiiPa! We're delighted that you liked our site and had a positive experience. Your satisfaction is our priority. Don't hesitate to come back to us if you have any suggestions or questions!
Best regards,
The ZiiPa team
5
/5
★★★★★
Fast and compliant with the order, very Pro😊
Isabelle C.
purchased on 01/02/2025
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Answer from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
5
/5
★★★★★
Fast and compliant with the order, very Pro😊
Isabelle C.
purchased on 01/02/2025
Translated review
Answer from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
5
/5
★★★★★
Fast and compliant with the order, very Pro😊
Isabelle C.
purchased on 01/02/2025
Translated review
Answer from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
5
/5
★★★★★
Fast and compliant with the order, very Pro😊
Isabelle C.
purchased on 01/02/2025
Translated review
Answer from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
5
/5
★★★★★
Fast and compliant with the order, very Pro😊
Isabelle C.
purchased on 01/02/2025
Translated review
Answer from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
5
/5
★★★★★
Fast and compliant with the order, very Pro😊
Isabelle C.
purchased on 01/02/2025
Translated review
Answer from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
5
/5
★★★★★
Fast and compliant with the order, very Pro😊
Isabelle C.
purchased on 01/02/2025
Translated review
Answer from ZiiPa
Dear Isabelle,
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
We sincerely thank you for your great review. We are delighted to hear that your experience with ZiiPa was fast and in line with your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering a quality service. We look forward to serving you again!
Sincerely yours
The ZiiPa team
5
/5
★★★★★
Ordered a pizza stone. Delivered in perfect condition. I must say extremely well packed. Rigid cardboard over air-filled plastic protection. Perfect
Ludovic D.
purchased on 10/01/2025
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Answer from ZiiPa
Dear Ludovic,
We would like to thank you sincerely for your glowing review and are delighted to hear that your pizza stone order was delivered in optimum condition. We attach great importance to the packaging of our products to guarantee their integrity during delivery. Your satisfaction is our priority, and we hope to see you soon on ZiiPa!
Best regards,
The ZiiPa team
We would like to thank you sincerely for your glowing review and are delighted to hear that your pizza stone order was delivered in optimum condition. We attach great importance to the packaging of our products to guarantee their integrity during delivery. Your satisfaction is our priority, and we hope to see you soon on ZiiPa!
Best regards,
The ZiiPa team
5
/5
★★★★★
Fast shipping, as described
Florian G.
purchased on 27/12/2024
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Answer from ZiiPa
Thank you very much Florian. We are delighted to hear that you appreciated the speed of our shipment as well as the conformity of our products to the description. Your satisfaction is our priority and we hope to see you soon on ZiiPa!
5
/5
★★★★★
PACKAGE RECEIVED DAMAGED CLAIM MADE SEND MISSING PARTS THE NEXT DAY I RECOMMEND
Rizzi S.
purchased on 26/12/2024
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Answer from ZiiPa
Hello Rizzi,
Thank you very much for your positive feedback and your 5/5 rating! We're sorry to hear that your package arrived damaged, but are delighted that we were able to resolve your complaint quickly. Your satisfaction is our priority, and we appreciate your recommendation.
Please come back to us if you have any further questions or needs.
Best regards,
The ZiiPa team
Thank you very much for your positive feedback and your 5/5 rating! We're sorry to hear that your package arrived damaged, but are delighted that we were able to resolve your complaint quickly. Your satisfaction is our priority, and we appreciate your recommendation.
Please come back to us if you have any further questions or needs.
Best regards,
The ZiiPa team
5
/5
★★★★★
Nothing to complain about, order arrived quickly during the holidays, oven works perfectly.
Vincent V.
purchased on 23/12/2024
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Answer from ZiiPa
Thank you very much for your positive feedback, Vincent. We are delighted to hear that your order arrived promptly and that the oven is working perfectly. Please do not hesitate to come back to us if you need any further assistance or advice.
4
/5
★★★★☆
Super
Jennifer M.
purchased on 20/12/2024
Translated review
Answer from ZiiPa
Hello Jennifer,
Thank you very much for your positive review of ZiiPa! We're delighted to hear that you enjoyed our service. Please let us know if you have any suggestions on how we can make your experience even better. We look forward to seeing you on our site!
Best regards,
The ZiiPa team
Thank you very much for your positive review of ZiiPa! We're delighted to hear that you enjoyed our service. Please let us know if you have any suggestions on how we can make your experience even better. We look forward to seeing you on our site!
Best regards,
The ZiiPa team
4
/5
★★★★☆
Received on time
Nathalie B.
purchased on 14/12/2024
Translated review
Answer from ZiiPa
Hello Nathalie,
Thank you very much for your positive review and for taking the time to share your experience with ZiiPa. We are delighted to hear that you received your order on time. Your satisfaction is our priority!
Best regards,
The ZiiPa team
Thank you very much for your positive review and for taking the time to share your experience with ZiiPa. We are delighted to hear that you received your order on time. Your satisfaction is our priority!
Best regards,
The ZiiPa team
5
/5
★★★★★
The oven has made several people in our family very happy and the after-sales service is really very friendly and answered my question immediately. I highly recommend this oven and thank the team for their kindness.
Melanie L.
purchased on 29/11/2024
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Answer from ZiiPa
Mrs Melanie, we would like to thank you sincerely for your glowing review of our ZiiPa site. We are delighted to hear that your family was satisfied with the oven and that our after-sales service met your expectations. Your recommendation means a great deal to us and encourages us to continue to offer quality service.
3
/5
★★★☆☆
The oven is of a very high quality but the instructions for successful baking are very slim and insufficient for my taste. The first firing was a total failure. Too little explanation of the essential requirement that the stone be heated to at least 350 degrees for a good while, otherwise everything sticks to the stone. I had to go and see some tutorials on you tube. The same goes for cleaning it afterwards, as everything had toasted and caramelized on it.
Valerie F.
purchased on 18/12/2024
Translated review
Answer from ZiiPa
Hello Valérie,
We thank you for your review and are delighted to hear that you appreciate the quality of your oven. We understand your frustration with the lack of instructions on baking and stone preparation, and we take your feedback very seriously. We plan to improve our user guide to better support our customers in their cooking experience.
We thank you for your review and are delighted to hear that you appreciate the quality of your oven. We understand your frustration with the lack of instructions on baking and stone preparation, and we take your feedback very seriously. We plan to improve our user guide to better support our customers in their cooking experience.
5
/5
★★★★★
I recommend it with my eyes closed.
Clotilde G.
purchased on 18/12/2024
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Answer from ZiiPa
Dear Clotilde,
We would like to thank you warmly for your glowing review and your confidence in ZiiPa. Your recommendation means a lot to us and motivates us to continue to offer you the best possible service. Please do not hesitate to come back to us if you have any questions or suggestions.
Best regards,
The ZiiPa team
We would like to thank you warmly for your glowing review and your confidence in ZiiPa. Your recommendation means a lot to us and motivates us to continue to offer you the best possible service. Please do not hesitate to come back to us if you have any questions or suggestions.
Best regards,
The ZiiPa team
5
/5
★★★★★
Very good product. Fast delivery. No complaints.
Romin B.
purchased on 15/12/2024
Translated review
Answer from ZiiPa
Hello Romin,
We would like to thank you sincerely for your glowing review of our ZiiPa website. We are delighted to hear that you enjoyed our product and the speed of our delivery. Your satisfaction is our priority, and your feedback encourages us to continue offering a quality service.
We would like to thank you sincerely for your glowing review of our ZiiPa website. We are delighted to hear that you enjoyed our product and the speed of our delivery. Your satisfaction is our priority, and your feedback encourages us to continue offering a quality service.