Customer reviews of Zoanthus.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 14 237 published reviews
5 13,1k 92% 4 746 5% 3 196 1% 2 80 1% 1 137 1%

Summary of reviews

The online store Zoanthus.fr is praised for its exceptional delivery speed, with numerous customers highlighting fast and reliable shipping that consistently meets their expectations. Many orders are reported to arrive quickly, often within two days, and are well-packaged, ensuring that products reach customers in excellent condition. The quality of the products is also a recurring theme, with many customers expressing satisfaction with aquarium items specifically noted for their reliability and compliance with descriptions.

All reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Super site nothing to say fast shipping never had a problem
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Delivery TT order is perfect
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/03/2021
15 days delivery time, no notice from the site about this delay due to a missing product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Well packaged product. Fast delivery. Efficient customer service in case of problems (product change due to stock shortage).
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/04/2021
Too bad Zoanthus doesn't take responsibility for their mistakes, otherwise nothing more to say.
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Response from Zoanthus.fr
Hello, thank you for your feedback.
As I was able to tell you when you contacted our after-sales service, the Fauna Marin ICP analysis now contains a single test tube. If the sticker is missing, simply note your email address on the sample after creating your account with them so that they can find you. This is the procedure given to us by Fauna Marin in this case.
We take responsibility for our mistakes when there are any, but in this case, I'm sorry, there aren't any.
We remain at your disposal should you have any difficulty.
Sincerely, Clément
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Compliant order and fast shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Very good!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/04/2021
Order sent quickly and very well packaged for transport Small delay due to the carrier hoping that the problem was solved
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
easy-to-find articles
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 11/04/2021
My order arrived in Épinal even though I am near Nancy. The tracking of my order was wrong. In Nancy, they told me my order was in Épinal, and from Épinal they told me Nancy... very disappointed with the organization!
On the other hand, I'd like to thank the people at the relay point, who were lovely and very professional! Without them, my order would still be in the wild The shipping costs are quite expensive, a little disappointed there too
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
very fast delivery for an eheim filter, very well packaged, nothing to say, i recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Pleasant site, very fast preparation and delivery, responsive customer service that's easy to reach. I'm delighted, and note the thoughtfulness of the gift, which I wasn't expecting and was pleasantly surprised. A 100% French company that deserves to continue. Thank you for your professionalism.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Super efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Clean.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Au Top!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/04/2021
nothing to criticize
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Always very fast delivery. Perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Fast and accurate delivery, I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Very good site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Serious and fast thank you I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Excellent sites, rigorous, fast and professional
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Perfect as usual
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Well received on time and very good delivery. The product corresponds to my expectations. No noise for my recovering beta splendens. It was easy to start up my Tetra 400, as the video on your zoanthus site is well done, even though it concerns the slightly larger Tetra 800. Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Great, fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Received promptly and well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
I really appreciated the speed of delivery. Perfect for a 1st order, I've just placed the second...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Tight prices, (ultra) fast delivery, gifts in the box, a superb first time that I won't forget lol I recommend and I will order again.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Always at the top for me I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Very fast delivery, compliant product, competitive price compared to others, I fully recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Speed and efficiency
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
Zoanthus you can order with your eyes closed no worries super service the toppp!!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Order received promptly without error.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Fast, reasonable price
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
As usual, everything is perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Fast delivery, order conforms very well!
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