/10
★★★★★
based on 11762 reviews published
★★★★★
based on 11762 reviews published
Latest customer reviews
5
/5
★★★★★
Package carefully prepared and sent quickly.
Acheteur Vérifié
purchased on 19/10/2020
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5
/5
★★★★★
Super
Acheteur Vérifié
purchased on 20/10/2020
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5
/5
★★★★★
As always fast delivery Nothing to complain about
Acheteur Vérifié
purchased on 19/10/2020
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4
/5
★★★★☆
Lack of clarity search for an unclear item
Acheteur Vérifié
purchased on 18/10/2020
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5
/5
★★★★★
Perfect and fast
Acheteur Vérifié
purchased on 18/10/2020
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5
/5
★★★★★
Very fast order and nothing to say about the content of the order I recommend this site.
Acheteur Vérifié
purchased on 19/10/2020
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 15/10/2020
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5
/5
★★★★★
Very fast delivery
Acheteur Vérifié
purchased on 18/10/2020
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2
/5
★★☆☆☆
Free delivery well received but 10 days after order too long.
Acheteur Vérifié
purchased on 08/10/2020
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Answer from Zoanthus.fr
Hello, Thank you for taking the time to leave us a review.
You have indeed had a delivery within 10 days following the unavailability of one or more items, your order was awaiting restocking.
To avoid any unpleasant surprises, we display stock levels and lead times directly on the site if stock is insufficient.
Best regards, Clément
You have indeed had a delivery within 10 days following the unavailability of one or more items, your order was awaiting restocking.
To avoid any unpleasant surprises, we display stock levels and lead times directly on the site if stock is insufficient.
Best regards, Clément
5
/5
★★★★★
Always top notch. Order received on the requested date, i.e. 1 week after my purchase. I'll be back with my eyes closed
Acheteur Vérifié
purchased on 07/10/2020
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5
/5
★★★★★
Very satisfied
Acheteur Vérifié
purchased on 19/10/2020
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5
/5
★★★★★
Once again, super fast and well-protected parcel. A special mention for the candy.
Acheteur Vérifié
purchased on 09/10/2020
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4
/5
★★★★☆
Everything arrived safely except for the salt bag...
Acheteur Vérifié
purchased on 15/10/2020
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5
/5
★★★★★
My order went very well. Arrived on time unlike others, impeccable! I did not know this site but I highly recommend it!
Acheteur Vérifié
purchased on 05/10/2020
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5
/5
★★★★★
After-sales service and good advice, thanks again to clement, for the notice ps: put it on the site
Acheteur Vérifié
purchased on 11/10/2020
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 28/09/2020
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3
/5
★★★☆☆
No FR instructions
Acheteur Vérifié
purchased on 13/10/2020
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3
/5
★★★☆☆
Delay between order and delivery of several weeks. Obliged to relaunch
Acheteur Vérifié
purchased on 17/09/2020
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Answer from Zoanthus.fr
Hello, Thank you for taking the time to rate Zoanthus. We have indeed been delayed in the dispatch of your order, so I apologize if this has caused you any inconvenience.
We've had some problems with Dennerle restocking over the last few weeks. Everything is back in order now.
Sincerely, Clément
We've had some problems with Dennerle restocking over the last few weeks. Everything is back in order now.
Sincerely, Clément
2
/5
★★☆☆☆
Average for this order I had to raise 2 x by telephone already had less worries
Acheteur Vérifié
purchased on 06/10/2020
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Answer from Zoanthus.fr
Hello, Thank you for taking the time to rate Zoanthus. There was a delay of 10 days between your order and its delivery. This was only due to the fact that you had selected out-of-stock items with a delivery time of 7-10 days.
To avoid any delays, it is important to take note of the information we give on the site. Delivery times are always given before purchase.
Sincerely, Clément
To avoid any delays, it is important to take note of the information we give on the site. Delivery times are always given before purchase.
Sincerely, Clément
5
/5
★★★★★
Very good site with good products very serious and delivery is very fast I highly recommend this site.
Acheteur Vérifié
purchased on 11/10/2020
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5
/5
★★★★★
Perfect, fast service
Acheteur Vérifié
purchased on 12/10/2020
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5
/5
★★★★★
Perfect and thank you for the extra touches.
Acheteur Vérifié
purchased on 14/10/2020
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5
/5
★★★★★
Price, speed, product availability: nothing to complain about: I don't even ask myself any questions nowadays, I order from Zoanthus.
Acheteur Vérifié
purchased on 10/10/2020
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5
/5
★★★★★
Very good!
Acheteur Vérifié
purchased on 20/09/2020
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5
/5
★★★★★
Fast order delivery in 2 days
Acheteur Vérifié
purchased on 14/10/2020
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5
/5
★★★★★
Great site, very fast delivery.
Acheteur Vérifié
purchased on 14/10/2020
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5
/5
★★★★★
Great, second order placed and fast delivery, careful packaging.
Acheteur Vérifié
purchased on 11/10/2020
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5
/5
★★★★★
The top speed quality and always a small gift that makes pleasure I recommend the eyes closed
Acheteur Vérifié
purchased on 13/10/2020
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1
/5
★☆☆☆☆
Very poorly packaged parcel: a simple bubble wrap to pack a 10 kg bucket: as a result, the bucket arrived ripped open, which is not surprising when you know how delicate carriers are. No communication following my request for a refund or exchange. Not even a "no" not an excuse nothing it is a lack of respect for the customers. Lamentable to flee.
Acheteur Vérifié
purchased on 10/10/2020
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Answer from Zoanthus.fr
Hello, Thank you for your message.
I'm sorry to hear that you received a damaged bucket of salt. We take great care in packing the buckets of salt and despite your comment, the superimposition of several layers of bubble wrap is very effective, we have very few breakages. Unfortunately, there is no such thing as zero risk.
Also, you say that you haven't had a reply from our after-sales service, but we did reply on Tuesday 13/10 at 6.07pm. Please check your SPAM. We'll be in touch.
Sincerely, Clément
I'm sorry to hear that you received a damaged bucket of salt. We take great care in packing the buckets of salt and despite your comment, the superimposition of several layers of bubble wrap is very effective, we have very few breakages. Unfortunately, there is no such thing as zero risk.
Also, you say that you haven't had a reply from our after-sales service, but we did reply on Tuesday 13/10 at 6.07pm. Please check your SPAM. We'll be in touch.
Sincerely, Clément
5
/5
★★★★★
Always so fast on order processing and shipping. Thank you
Acheteur Vérifié
purchased on 11/10/2020
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