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L
Rating: 5 out of 5
Everything OK. Pre-order shipped within the expected timeframe and as expected. Average price.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 41 164 published reviews
Summary of reviews
1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
All reviews
S
Rating: 5 out of 5
I got everything I ordered was kept updated on delivery and was quick
N
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
It arrived on time and in perfect condition ….
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P
Rating: 5 out of 5
perfect and well packaged
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A
Rating: 5 out of 5
Everything went smoothly and was completely transparent. Thank you!
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I
Rating: 5 out of 5
The item I received came on time and was very well wrapped and I would not hesitate to use the seller again
C
Rating: 5 out of 5
Product as described, well packaged, fast delivery
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F
Rating: 5 out of 5
Good product catalog. Fast shipping service.
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M
Rating: 5 out of 5
Very good, fast delivery
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L
Rating: 5 out of 5
Excellent
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T
Rating: 1 out of 5
The products I purchased were not labeled correctly. I thought I was buying an English version (the label in the picture was in English / the product description did not specify the language), but unfortunately it was in French.
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Response from 1001hobbies
Hello Thomas,
We are sorry that the language of the product SWL: Command & Training Upgrade (Card Pack) did not meet your expectations. We understand your disappointment and ask you to contact us privately at [email protected] so that we can review your case and find a solution together.
Kind regards,
The 1001 Hobbies Team
We are sorry that the language of the product SWL: Command & Training Upgrade (Card Pack) did not meet your expectations. We understand your disappointment and ask you to contact us privately at [email protected] so that we can review your case and find a solution together.
Kind regards,
The 1001 Hobbies Team
M
Rating: 5 out of 5
Hello, the delivery time was very fast. The paint colors are very, very close to what I expected. Thank you, have a good weekend. Best regards, Marc
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S
Rating: 5 out of 5
Great service, attentive professionals
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P
Rating: 1 out of 5
Part of the order was delivered damaged, and I have not received a response from customer service.
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Response from 1001hobbies
Hello Peter,
We are sorry that the item “JOHN WAYNE COWBOY HK” did not arrive in perfect condition. We would like to understand exactly what was wrong and ask you to contact us privately at [email protected] so that we can find a suitable solution together.
Kind regards,
The 1001 Hobbies Team
We are sorry that the item “JOHN WAYNE COWBOY HK” did not arrive in perfect condition. We would like to understand exactly what was wrong and ask you to contact us privately at [email protected] so that we can find a suitable solution together.
Kind regards,
The 1001 Hobbies Team
M
Rating: 1 out of 5
We ordered two airbrushes, and after six months they sent us only one. They told us they would give us a voucher to make up the difference, but we don't want that. They're scammers: they advertise products they don't have and hold on to your money for as long as they please. We'll never buy from them again.
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Response from 1001hobbies
Hello, Manu:
We’re sorry that receiving only one of the two airbrushes was disappointing, and we understand your frustration. Please accept our apologies for this experience.
Please contact us privately at [email protected] so we can review your case and find a solution.
Kind regards,
The 1001 Hobbies team
We’re sorry that receiving only one of the two airbrushes was disappointing, and we understand your frustration. Please accept our apologies for this experience.
Please contact us privately at [email protected] so we can review your case and find a solution.
Kind regards,
The 1001 Hobbies team
G
Rating: 4 out of 5
Best, everything is in order. Very satisfied. Kind regards.
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A
Rating: 1 out of 5
Order 569464: the parcel was collected on the delivery date, 21/10, and I also sent an email that same day to report a defect on a figurine costing almost €200. I asked for a replacement, but no solution has been found to date, even though it’s now 30/10... I respond to them very quickly, but they always take 2–3 days to reply... To be continued.
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Response from 1001hobbies
Hello Alex,
We understand your disappointment regarding the defect you noticed and the time taken to process your request. Please contact our customer service team again at [email protected], quoting order 569464, so that we can review your case and look for a solution with you.
Kind regards,
The 1001hobbies team
We understand your disappointment regarding the defect you noticed and the time taken to process your request. Please contact our customer service team again at [email protected], quoting order 569464, so that we can review your case and look for a solution with you.
Kind regards,
The 1001hobbies team
R
Rating: 5 out of 5
Quality custom model. Satisfied.
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H
Rating: 5 out of 5
Fast shipping. The package tracking is reliable. Everything is perfect for me.
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P
Rating: 5 out of 5
Very satisfied with my first order. A good selection, competitive prices, and good communication.
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J
Rating: 5 out of 5
Simply great
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E
Rating: 5 out of 5
Very good
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A
Rating: 3 out of 5
I appreciate your efforts to get me a product that was clearly out of stock anyway, but 38 days seems like too long to wait.
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J
Rating: 5 out of 5
Received in good condition, no problem
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A
Rating: 4 out of 5
Well done
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A
Rating: 5 out of 5
Easy and reliable. Good purchase, and shipped and received very quickly.
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S
Rating: 5 out of 5
Fast and Good
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C
Rating: 3 out of 5
The fact that delivery is not made to your home but to a nearby collection point creates problems for people like me, a cheerful 50-year-old with mobility difficulties. Otherwise, everything is fine. Kind regards
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D
Rating: 3 out of 5
Too often, the information about the actual availability of products is incorrect, resulting in shipping delays of about a week compared with the stated timeframe. Apart from that, careful shipping and impeccable products.
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M
Rating: 5 out of 5
Everything's okay!
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J
Rating: 5 out of 5
I am thrilled…!!! At first I thought the delivery would NOT happen Then I learned the part is coming from France. It’s ARRIVED . It works GREAT Thanks
E
Rating: 5 out of 5
Everything is fine. The order was delayed a little because it was out of stock, but after that there were no problems. My 9-year-old son and I are assembling it.
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C
Rating: 1 out of 5
It took an incredibly long time to be delivered. I had to buy something else for a birthday… No, not good.
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Response from 1001hobbies
Dear Caro,
We’re sorry that your order didn’t arrive in time for the birthday and that you had to buy another gift as a result.
We’d like to understand what happened. Please contact us privately at [email protected] so we can discuss your experience further.
Kind regards,
The 1001 Hobbies team
We’re sorry that your order didn’t arrive in time for the birthday and that you had to buy another gift as a result.
We’d like to understand what happened. Please contact us privately at [email protected] so we can discuss your experience further.
Kind regards,
The 1001 Hobbies team
P
Rating: 3 out of 5
There was a problem with the delivery. The largest item, the main model, was missing, and I had to convince customer service that I hadn't received it. If this happens to you, take photos of what you receive. They will be necessary.
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J
Rating: 5 out of 5
Although it took a while to arrive, it was worth buying from this site.
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B
Rating: 5 out of 5
satisfied
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J
Rating: 5 out of 5
Order shipped and received on time. The product perfectly meets expectations.
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M
Rating: 5 out of 5
More than good
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