Customer reviews of 1001hobbies

interesting products a quick delivery thank you

Tb

Everything perfect, thank you

First service

Site with a quality offer, appreciated responsiveness, and a customer service that listens and is effective.

Very good and received quickly thank you

excellent for a first order

correct delivery, product as expected

Delivery in 2 stages that led to a follow-up from my side

Everything is great, thank you very much

1001 Hobbies would do well to award the delivery of goods to another distributor.

good assortment and fast delivery.

Order of paints compliant and delivered on time.

Fast and reliable.

Perfect

Great as usual

Very happy with price, service and delivery

Everything perfect, fast shipping, well-packaged parcel and great price. I will definitely make more purchases. Highly recommended

Very good for items that I can't find everywhere, and fast delivery

satisfied

Super

The delivery naturally took a bit longer because it had to come from France. You really get what you ordered. And I am very satisfied and very happy with it!!!

Great service!

everything is great

Worthless experience. We ordered something in August 2025 that was a preorder. It was supposed to arrive in October. This was postponed to November. Then it became February. The customer service is hard to reach. Eventually got in touch and it was explicitly stated that it would really be delivered soon. So I waited a bit longer and had half of the order delivered. Ultimately, it was delayed 3 more times and to my great surprise, I saw that the box I wanted was just sitting on the shelves in the local Gundam store with ample stock. Finally emailed again, that email never reached them. After emailing again, I changed the order to a figure that is available for immediate delivery and this was delivered right away. The conclusion is: if you order something they have in stock, it is fine to order, but do not do a preorder! Go to your local Gundam store and ask the staff if they can do the preorder for you. This helps the store and face-to-face it is often better resolved.

Very good. The delays were a bit long...but the reference was not easy to find. So everything is fine. Perfect

Fast and compliant shipping.

Items marked as in stock, "ships today", weren't. Item search is far from exact. Typing in an exact item name or product number only pulls up an entire category of product. Finding a specific item still required searching multiple web pages. After submitting an order, it took two weeks to ship first order and four days to ship second. The posted order information on the website didn't (and still doesn't) fully match what was shipped. Both order information and invoice are incorrect. Of the four locations on the website to show order status, only one was ever accurate. Though my orders had been shipped, days later the order status still showed "Preparing". No tracking information was ever made available on the site. Required email requests to customer service to be provided with shipment tracking information. First order arrived with package unsealed on both ends of the box. Luckily, no items were damaged or missing -- yet what is the logic in shipping an unsealed container -- even when it's a folded closed cardboard box -- internationally. On a positive note, I appreciate receiving the items I needed and having an easy ordering process. The online experience after submitting an order was very rough.

Everything is perfect! Highly recommended.

Order as described and processed quickly except for the post which messed up for 1 week to deliver

Fast delivery, very sturdy cardboard package against shocks Everything perfect

Perfect!

Everything is great, flawless goods, flawless and fast delivery

Good and fast

Quality merchandise at great price

Late but good!

As always everything is correct although slow

Complete delivery

Just what I needed thank you

Everything happened as planned