English 
M
Rating: 5 out of 5
Great on-line shopping experience.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
All reviews
G
Rating: 4 out of 5
Very happy with my purchase
M
Rating: 5 out of 5
Very efficient and fast service. Completely reliable
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P
Rating: 5 out of 5
Perfect delivery. However, it is not easy to find the paint you are looking for with its number (Humbrol enamel paint) but I managed. Excellent site with many references. Well done.
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R
Rating: 5 out of 5
Strange, because it is possible to receive one item instead of another unavailable one. This works out well for me as I wanted to buy this item later.
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T
Rating: 5 out of 5
The products are exactly as described. It was what I expected
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P
Rating: 5 out of 5
Ordering and delivery as it should be.
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J
Rating: 5 out of 5
Good order tracking
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B
Rating: 5 out of 5
Top, fast delivery, perfect game
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M
Rating: 5 out of 5
Perfect material. Timely and professional customer service.
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G
Rating: 5 out of 5
Fast and careful delivery
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C
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Perfect article and delivery
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P
Rating: 5 out of 5
Excellent site.
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D
Rating: 5 out of 5
No problem. Great team
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A
Rating: 5 out of 5
Good customer service
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J
Rating: 5 out of 5
Good service
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C
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
In a room, I gave a bad opinion because I couldn't locate my order, however, it has been resolved. They should be more attentive to the delivery system because they can mark the address as incorrect even if it is correct and generate the loss of the package
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G
Rating: 4 out of 5
Delivery within 2 weeks, in good condition. Wide choice
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A
Rating: 1 out of 5
After 5 months. An article is missing from the 3 purchased
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Response from 1001hobbies
Dear Adriana,
We understand your disappointment and we sincerely apologize for the delay in delivering your order.
We invite you to contact us via the email "[email protected]" so that we can assist you and find a solution to your situation.
Best regards,
The 1001hobbies team
We understand your disappointment and we sincerely apologize for the delay in delivering your order.
We invite you to contact us via the email "[email protected]" so that we can assist you and find a solution to your situation.
Best regards,
The 1001hobbies team
D
Rating: 5 out of 5
Fantastic service, no issues! Very happy and items arrived safe and on time
F
Rating: 5 out of 5
Neatly packaged and is exactly as I expected, I am very happy with it
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L
Rating: 3 out of 5
Serious company, precise, provides all the necessary information, follows the shipment of its goods and is very professional. The only downside is the prices, which are slightly high compared to the average.
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C
Rating: 2 out of 5
Made 2 orders within 20 minutes to preorder some items for myself and a friend. The one order was canceled on their end but still took my money. The one order came but the items were damaged. Would not buy from again.
Response from 1001hobbies
Dear Cory,
Thank you for sharing your experience with us. We are sincerely sorry to hear about the issues you encountered with your orders. Your feedback helps us continuously improve the quality of our service.
We would like to find a solution to this situation and therefore invite you to contact our customer service team directly via email at "[email protected]" so that our team can provide you with all the necessary assistance.
Kind regards,
The 1001hobbies Team
Thank you for sharing your experience with us. We are sincerely sorry to hear about the issues you encountered with your orders. Your feedback helps us continuously improve the quality of our service.
We would like to find a solution to this situation and therefore invite you to contact our customer service team directly via email at "[email protected]" so that our team can provide you with all the necessary assistance.
Kind regards,
The 1001hobbies Team
M
Rating: 5 out of 5
Commitments kept
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M
Rating: 5 out of 5
The product received completely meets my expectations. However, the delivery time was not as brief as announced.
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P
Rating: 5 out of 5
Arrived on time
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C
Rating: 5 out of 5
Fast delivery
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N
Rating: 1 out of 5
2 years and 20 emails later. I still don't have my complete order. Despite my repeated requests, I can't get in touch with the billing department to get a refund. Congratulations on a whole year without a phone number, very impressive! NEVER again in my life will I buy from them.
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Response from 1001hobbies
Hello Nicolas,
We understand your frustration and we are sorry to hear that your experience has not met your expectations. We invite you to contact us directly via the email "[email protected]" so that we can resolve your situation as quickly as possible.
Best regards,
The 1001hobbies team
We understand your frustration and we are sorry to hear that your experience has not met your expectations. We invite you to contact us directly via the email "[email protected]" so that we can resolve your situation as quickly as possible.
Best regards,
The 1001hobbies team
M
Rating: 5 out of 5
Took long reached out to them they answered my questions. Very happy with them letting me know my status on my order. Would recommend. Them customer service very good.
D
Rating: 1 out of 5
I have not received any goods
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Response from 1001hobbies
Dear Dirk,
we are sorry to hear that you have not received your package, and we understand your disappointment.
Please contact us directly at the email address "[email protected]" so that we can find a suitable solution for your situation together.
Best regards,
the team at 1001hobbies
we are sorry to hear that you have not received your package, and we understand your disappointment.
Please contact us directly at the email address "[email protected]" so that we can find a suitable solution for your situation together.
Best regards,
the team at 1001hobbies
B
Rating: 5 out of 5
transaction without problems
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A
Rating: 5 out of 5
Service always in accordance with the terms of sale. Trusted site.
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J
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
Order received on time as indicated
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J
Rating: 5 out of 5
All good. I came from far away and took a little longer but I arrived well
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J
Rating: 5 out of 5
Perfectly in line with expectations
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R
Rating: 1 out of 5
Have not received the order.
Response from 1001hobbies
Dear Richard,
We completely understand your disappointment regarding the non-receipt of your order, and we sincerely apologize for any inconvenience caused.
Please contact us via email at [email protected] so that we can help you resolve this issue as quickly as possible.
Best regards,
The 1001hobbies Team
We completely understand your disappointment regarding the non-receipt of your order, and we sincerely apologize for any inconvenience caused.
Please contact us via email at [email protected] so that we can help you resolve this issue as quickly as possible.
Best regards,
The 1001hobbies Team
D
Rating: 5 out of 5
Very satisfied I give you 5 stars because I am so happy the package in good condition and the service is fast bravo again Mr. Subts
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