English 
Y
Rating: 5 out of 5
Great shopping experience! Fast delivery, item arrived safe and sound, completely matching the description. Highly recommended!
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 708 published reviews
Summary of reviews
1001hobbies delivers quickly and reliably, with many reviews noting fast shipping and on-time or timely delivery across a wide range of orders. Customers repeatedly mention items arriving in good condition and well packaged, and several highlight accurate descriptions and the ability to find hard-to-get items in stock. The store’s customer service and responsiveness are reflected in quick answers to product questions and smooth transactions, with buyers expressing satisfaction and willingness to shop again. Broad product selection and detailed kit or item quality are commonly praised, along with careful packaging and efficient order fulfillment.
All reviews
B
Rating: 5 out of 5
Everything quick and good
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B
Rating: 1 out of 5
received nothing and no working tracking number
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Response from 1001hobbies
Dear Bram,
We sincerely regret to hear that you have not received your package.
We would like to investigate your situation to check the details of your order and offer you a suitable solution as soon as possible.
We kindly ask you to contact us directly at the following email address: [email protected]. Our customer service can then further investigate your case and help you resolve this situation.
Our sincere apologies for the inconvenience caused and thank you for your understanding.
We wish you a nice day.
Best regards,
The 1001Hobbies team
We sincerely regret to hear that you have not received your package.
We would like to investigate your situation to check the details of your order and offer you a suitable solution as soon as possible.
We kindly ask you to contact us directly at the following email address: [email protected]. Our customer service can then further investigate your case and help you resolve this situation.
Our sincere apologies for the inconvenience caused and thank you for your understanding.
We wish you a nice day.
Best regards,
The 1001Hobbies team
H
Rating: 5 out of 5
First care.
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J
Rating: 1 out of 5
My experience with 1001 hobbies has been horrible. At first, everything seemed to be going well, but I have been waiting for almost 3 months for an order, and everything seems to indicate that I will not receive it, having spent a considerable amount of money.
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Response from 1001hobbies
Dear José Luis,
We sincerely regret the experience you have had with us, as well as the prolonged wait related to your order. We understand how frustrating this situation can be and we are here to help you find a solution.
Please do not hesitate to contact us directly via email at "[email protected]" so that we can process your request as soon as possible.
We wish you an excellent day.
Sincerely,
The 1001Hobbies team
We sincerely regret the experience you have had with us, as well as the prolonged wait related to your order. We understand how frustrating this situation can be and we are here to help you find a solution.
Please do not hesitate to contact us directly via email at "[email protected]" so that we can process your request as soon as possible.
We wish you an excellent day.
Sincerely,
The 1001Hobbies team
J
Rating: 5 out of 5
1001hobbies is both top notch and dependable. They often have difficult to find items in stock and they deliver in a very timely way. I am very pleased with my customer experience.
Response from 1001hobbies
Hello James,
Thank you so much for your wonderful feedback! We are thrilled to hear that you had a great experience with us and that you found what you were looking for. Your satisfaction is our priority, and we look forward to serving you again in the future.
Best regards,
The 1001hobbies Team
Thank you so much for your wonderful feedback! We are thrilled to hear that you had a great experience with us and that you found what you were looking for. Your satisfaction is our priority, and we look forward to serving you again in the future.
Best regards,
The 1001hobbies Team
Y
Rating: 2 out of 5
Delivery times too long, I have already reported it
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Response from 1001hobbies
Hello Yves,
We are sincerely sorry to hear that the delivery time did not meet your expectations. We understand your disappointment and are here to help you find a solution. Please do not hesitate to contact us again via the email address "[email protected]" so that we can discuss this further.
We wish you an excellent day.
Best regards,
The 1001hobbies team
We are sincerely sorry to hear that the delivery time did not meet your expectations. We understand your disappointment and are here to help you find a solution. Please do not hesitate to contact us again via the email address "[email protected]" so that we can discuss this further.
We wish you an excellent day.
Best regards,
The 1001hobbies team
R
Rating: 5 out of 5
Fast delivery (3 days) knowing that the carrier was Chronopost, which put my package on hold for 24 hours. 72 hours to cover a hundred kilometers is below average.
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D
Rating: 5 out of 5
Very good and very fast
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L
Rating: 3 out of 5
Fast shipping indeed but products arrived damaged as a collector I like to have the boxes of my products in impeccable condition, no protection in the package think about the future to protect at least a minimum knowing that you sell a lot of figurines, I think many of your customers are like me and would like to receive their product without surprise upon unpacking.
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S
Rating: 1 out of 5
The bag did not arrive due to someone's incompetence as they had not addressed the envelope properly.
Response from 1001hobbies
Dear Sarah,
We are truly sorry to hear that you have encountered an issue with your order, and we understand how disappointing this situation must be for you.
Please feel free to contact us directly at [email protected] so that we can assist you in resolving this issue.
We wish you an excellent day.
Best regards,
The 1001Hobbies Team
We are truly sorry to hear that you have encountered an issue with your order, and we understand how disappointing this situation must be for you.
Please feel free to contact us directly at [email protected] so that we can assist you in resolving this issue.
We wish you an excellent day.
Best regards,
The 1001Hobbies Team
E
Rating: 5 out of 5
Very satisfied
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P
Rating: 1 out of 5
Late delivery no consideration of a postponed discount on a future order ...
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Response from 1001hobbies
Hello Pascal,
Thank you for taking the time to share your experience.
We are sincerely sorry to hear that your delivery was late.
In order to discuss a possible commercial gesture on your next order, we invite you to contact us directly at the following address: [email protected].
We wish you an excellent day.
Best regards,
The 1001Hobbies team
Thank you for taking the time to share your experience.
We are sincerely sorry to hear that your delivery was late.
In order to discuss a possible commercial gesture on your next order, we invite you to contact us directly at the following address: [email protected].
We wish you an excellent day.
Best regards,
The 1001Hobbies team
A
Rating: 1 out of 5
more than a month to wait
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Response from 1001hobbies
Dear Alain,
We sincerely regret to hear that you had to wait more than a month before receiving your order. We fully understand that you are disappointed with this long delivery time.
We would like to investigate your situation to better understand the cause of this delay and offer you a suitable commercial compensation.
We invite you to contact us directly at the following email address: [email protected]. Our customer service can then further investigate your case and assist you as best as possible.
Our sincere apologies for the inconvenience caused and thank you for your understanding.
We wish you an excellent day.
Best regards,
The 1001Hobbies team
We sincerely regret to hear that you had to wait more than a month before receiving your order. We fully understand that you are disappointed with this long delivery time.
We would like to investigate your situation to better understand the cause of this delay and offer you a suitable commercial compensation.
We invite you to contact us directly at the following email address: [email protected]. Our customer service can then further investigate your case and assist you as best as possible.
Our sincere apologies for the inconvenience caused and thank you for your understanding.
We wish you an excellent day.
Best regards,
The 1001Hobbies team
W
Rating: 5 out of 5
perfect, fast, well packaged
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E
Rating: 5 out of 5
Article as described, everything is great, would gladly do it again
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A
Rating: 5 out of 5
Quick response to questions about the product and fast shipping
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F
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Everything is correct, thank you
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F
Rating: 5 out of 5
I thought it was a little bigger but it doesn't matter, my fault for not checking the measurements. Still very happy and satisfied with the quality, delivery service, and attention to the order. I will continue buying, I give them a 10.
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E
Rating: 1 out of 5
more than 1 month to receive a small part and no response to the email sent so 1st and last time on this site....
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Response from 1001hobbies
Hello Emmanuel,
We are sincerely sorry to hear that your experience did not meet your expectations and that you encountered difficulties regarding delivery as well as our customer service.
We understand your frustration and wish to help you resolve this situation.
Please feel free to contact us privately at the following address: [email protected], so that we can discuss with you and find a suitable solution together.
We wish you an excellent day.
Best regards,
The 1001Hobbies team
We are sincerely sorry to hear that your experience did not meet your expectations and that you encountered difficulties regarding delivery as well as our customer service.
We understand your frustration and wish to help you resolve this situation.
Please feel free to contact us privately at the following address: [email protected], so that we can discuss with you and find a suitable solution together.
We wish you an excellent day.
Best regards,
The 1001Hobbies team
R
Rating: 5 out of 5
Order delivered within a reasonable timeframe.
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J
Rating: 5 out of 5
impeccable transaction
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E
Rating: 1 out of 5
My pre-order was not shipped once (the item was then sold out) and once it was shipped late, while my emails to support were simply ignored.
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Response from 1001hobbies
Good day Erik,
We sincerely regret that you have repeatedly experienced such difficulties, especially regarding the shipping of your pre-orders and the lack of response to your emails. We completely understand your disappointment and frustration with these situations.
We would like to better understand what happened in order to review your case and offer you the best possible solution.
We therefore ask you to contact us directly at the following email address: [email protected]. Please provide the references of the relevant orders. Our team can then examine your situation more closely and offer you the best possible solution.
Thank you for your understanding. We sincerely apologize again for the inconveniences caused.
We wish you a nice day.
Best regards,
The team at 1001Hobbies
We sincerely regret that you have repeatedly experienced such difficulties, especially regarding the shipping of your pre-orders and the lack of response to your emails. We completely understand your disappointment and frustration with these situations.
We would like to better understand what happened in order to review your case and offer you the best possible solution.
We therefore ask you to contact us directly at the following email address: [email protected]. Please provide the references of the relevant orders. Our team can then examine your situation more closely and offer you the best possible solution.
Thank you for your understanding. We sincerely apologize again for the inconveniences caused.
We wish you a nice day.
Best regards,
The team at 1001Hobbies
B
Rating: 5 out of 5
Wide selection of products. Effective delivery tracking. Thank you!
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P
Rating: 5 out of 5
Everything is perfect, thank you
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T
Rating: 5 out of 5
⭐️⭐️⭐️⭐️
H
Rating: 5 out of 5
At the top
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W
Rating: 5 out of 5
First
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M
Rating: 5 out of 5
well received my package
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M
Rating: 1 out of 5
They do not respond to my emails and the order was delayed without notice, I did not receive it before traveling to see and take it to my grandchildren. Upon my return, I do not know what will happen.
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Response from 1001hobbies
Dear María Paloma,
We sincerely regret that your experience has not lived up to your expectations and we understand how frustrating it can be not to receive a response to your emails.
We want to help you resolve this situation. Therefore, we invite you to contact us again via the email "[email protected]", so that we can provide you with more information and help you find a solution.
We appreciate your understanding and wish you an excellent day.
Sincerely,
The 1001Hobbies team
We sincerely regret that your experience has not lived up to your expectations and we understand how frustrating it can be not to receive a response to your emails.
We want to help you resolve this situation. Therefore, we invite you to contact us again via the email "[email protected]", so that we can provide you with more information and help you find a solution.
We appreciate your understanding and wish you an excellent day.
Sincerely,
The 1001Hobbies team
J
Rating: 5 out of 5
great product, shipped n protected well
P
Rating: 5 out of 5
Great service
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A
Rating: 5 out of 5
Great packaging and everything perfect thank you
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R
Rating: 5 out of 5
5 stars
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T
Rating: 5 out of 5
very cool !
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D
Rating: 1 out of 5
Delivery time very very long. I will never order from them again
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Response from 1001hobbies
Hello Didier,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the delivery time did not meet your expectations. We encourage you to contact us directly so that we can review your situation and find a solution together.
We wish you an excellent day.
Best regards,
The 1001hobbies team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the delivery time did not meet your expectations. We encourage you to contact us directly so that we can review your situation and find a solution together.
We wish you an excellent day.
Best regards,
The 1001hobbies team
M
Rating: 5 out of 5
It's fine but there should be more options when it comes to picking up your package, not just at a home or work address but also an alternative pickup point like collaborators, stores, tobacco shops, pharmacies, etc.
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F
Rating: 5 out of 5
Very Good Service.
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J
Rating: 4 out of 5
-
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