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G
Rating: 5 out of 5
As always, a positive experience, although delivery took a little longer than usual this time.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 41 220 published reviews
Summary of reviews
1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
All reviews
U
Rating: 5 out of 5
I don't have an opinion yet, since I haven't needed it!
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N
Rating: 5 out of 5
Excellent service and fast delivery.
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R
Rating: 5 out of 5
Nice article
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P
Rating: 4 out of 5
impeccable
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A
Rating: 5 out of 5
Always happy to.
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J
Rating: 5 out of 5
Well packaged
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N
Rating: 5 out of 5
Delivery was correct and complete, and arrived on time.
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J
Rating: 5 out of 5
Very satisfied with my order, excellent website!
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M
Rating: 5 out of 5
Express ordering and ultra-fast delivery! What more could you ask for?
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P
Rating: 4 out of 5
satisfied with the order and its price, good tracking but delivery to Belgium was a bit difficult
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G
Rating: 5 out of 5
Good, and fast delivery, no defects.
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F
Rating: 5 out of 5
great
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A
Rating: 5 out of 5
Everything in order, item as described and shown in the photos, well packaged!
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E
Rating: 2 out of 5
When I placed my order, it said the items were in stock. After I paid, it suddenly said my package would be shipped after October 26.
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Response from 1001hobbies
Dear Elaine,
We are sorry that the expected shipping date changed after you paid. We understand that this is disappointing.
We would like to look into exactly what happened and help you as best we can. Please contact our customer service team at [email protected].
Kind regards,
The 1001hobbies team
We are sorry that the expected shipping date changed after you paid. We understand that this is disappointing.
We would like to look into exactly what happened and help you as best we can. Please contact our customer service team at [email protected].
Kind regards,
The 1001hobbies team
G
Rating: 5 out of 5
Correct delivery. I had some difficulty finding the model I ordered; you had it in stock, from the Airfix vintage series. I built exactly the same model 52 years ago, and it was still in my cabinet! Now I can try to do an even better job of it.
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B
Rating: 5 out of 5
Service
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L
Rating: 5 out of 5
Everything was perfect, from the product price to the delivery
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R
Rating: 4 out of 5
The package delivery was a little slow; otherwise, everything was fine, thank you.
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R
Rating: 5 out of 5
Fast delivery and as ordered, no issues
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N
Rating: 5 out of 5
Excellent service
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M
Rating: 5 out of 5
Great items, well packaged, fast shipping, top-notch.
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P
Rating: 5 out of 5
Thank you
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R
Rating: 1 out of 5
Product not as described; the seller refuses to take the order back, and since then they haven't replied to my emails... Pathetic.
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Response from 1001hobbies
Hello REMY,
We are sorry that the product disappointed you so much, and we understand your dissatisfaction. Please contact us privately at [email protected] so that we can look into your situation and find a solution with you.
Kind regards,
The 1001hobbies team
We are sorry that the product disappointed you so much, and we understand your dissatisfaction. Please contact us privately at [email protected] so that we can look into your situation and find a solution with you.
Kind regards,
The 1001hobbies team
R
Rating: 5 out of 5
Good service, fast delivery
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W
Rating: 5 out of 5
Received in good order
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G
Rating: 5 out of 5
Everything is perfect! Thank you!
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F
Rating: 5 out of 5
Very satisfied with this site, thank you
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S
Rating: 3 out of 5
I placed an order that included a pre-sale item. After 3 months, I was told that the pre-sale item was out of stock... I did receive a voucher, which was fair.
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D
Rating: 5 out of 5
Fast delivery, perfect condition
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D
Rating: 4 out of 5
The order arrived in perfect condition. Shipping from 1001hobbies took a couple of days longer.
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O
Rating: 5 out of 5
Always impeccable, thank you
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L
Rating: 5 out of 5
Excellent experience; a minor issue caused by the courier was resolved immediately. The products arrived as described and undamaged, carefully packaged. Shipped 24 hours after the order. Extremely professional and courteous customer service.
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G
Rating: 5 out of 5
Perfect in every way, nothing to complain about.
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Ó
Rating: 4 out of 5
Very good service
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C
Rating: 5 out of 5
Great!!!!
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Z
Rating: 4 out of 5
It was very good, but was shipped later than promised. I'd still gladly buy again!
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C
Rating: 5 out of 5
Fast, good service... good follow-up on the package... one model kit was slightly damaged, but the contents were intact
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M
Rating: 5 out of 5
Company initially said that it would take about two weeks for two of the three items ordered to be prepared for shipping. Instead, I received an e-mail within a week of ordering that all items had been shipped. I estimated that it would then take about a week for my order to arrive which it did. Well done 1001 Hobbies!
M
Rating: 5 out of 5
Everything is perfect, thank you!
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