Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 102 published reviews

Summary of reviews

Customers consistently praise fast and reliable delivery, with many noting swift shipping, well-packaged parcels, and accurate delivery timelines that meet expectations. They highlight a broad, affordable selection of figurines and a straightforward ordering process, with items arriving as described and in good condition. Positive reports also emphasize helpful customer service, prompt communication, and a solid value-to-price relationship across multiple orders. Overall, the store is viewed as dependable for timely shipments, extensive stock, and responsive support.

All reviews

S
Steve R.
Rating: 4 out of 5
following a purchase from 02/10/2026
Took awhile to arrive, but in good condition.
A
Adam B.
Rating: 5 out of 5
following a purchase from 14/10/2026
High-quality product, good price, fast delivery. Recommended.
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Kheireddine N.
Rating: 5 out of 5
following a purchase from 14/10/2026
A small dent on the package, but really nothing serious. It arrived super quickly. Very satisfied.
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Stéphanie M.
Rating: 5 out of 5
following a purchase from 11/10/2026
Meets expectations
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Robin M.
Rating: 5 out of 5
following a purchase from 14/10/2026
Fast shipping and well protected. I recommend.
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Eric P.
Rating: 5 out of 5
following a purchase from 06/10/2026
Fast execution and perfect packaging.
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David P.
Rating: 5 out of 5
following a purchase from 02/10/2026
Absolutely love this item,great value,prompt delivery, I'll be back
F
François R.
Rating: 5 out of 5
following a purchase from 14/10/2026
Fast and professional. Thank you.
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Giancarlo M.
Rating: 5 out of 5
following a purchase from 13/10/2026
impeccable service
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Peter T.
Rating: 5 out of 5
following a purchase from 09/10/2026
Excellent service, a very nice selection. You can find everything a model builder needs here.
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Jordi M.
Rating: 5 out of 5
following a purchase from 13/10/2026
Perfect
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Carl T.
Rating: 5 out of 5
following a purchase from 09/10/2026
I like the glue I just wish that I had thought to buy more because I literally ran out towards the end of my project
A
Axel K.
Rating: 5 out of 5
following a purchase from 13/10/2026
Everything's great!
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Nelson S.
Rating: 1 out of 5
following a purchase from 25/08/2026
A terrible experience with 1001hobbies. I placed an order and signed up for the 1001 Prime service, which they promise offers "numerous benefits," but the reality has been the complete opposite. To begin with, shipping was delayed considerably and, to make matters worse, the order arrived in multiple separate shipments without any prior notice or clear explanation. In the face of this disaster, customer service has been awful: when I tried to file a complaint, all I received from their team were confusing, contradictory, and useless responses. Worst of all, after failing to meet the promised delivery times and terms of the Prime service, they refuse to refund me. I absolutely do not recommend buying from this store, much less paying for a Prime subscription. A complete lack of professionalism and respect for the consumer.
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Response from 1001hobbies
Hello,

We sincerely regret that your experience with 1001hobbies did not meet your expectations. We apologize for the inconvenience caused and for the difficulties you encountered while your complaint was being handled.

Please contact our customer service team at [email protected] so that we can review your case and look into your situation.

Kind regards,
1001hobbies
M
Michel G.
Rating: 5 out of 5
following a purchase from 10/10/2026
Perfect
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Franck H.
Rating: 5 out of 5
following a purchase from 13/10/2026
Very good service, delivered within 24 hours
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Hervé L.
Rating: 5 out of 5
following a purchase from 13/10/2026
Fast shipping, package well packed.
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Bernat P.
Rating: 3 out of 5
following a purchase from 29/09/2026
I couldn't place the order through the website as usual, so they had to place it for me by email. I'm very grateful for that solution, but the first time they replied to me in French, and I also missed out on some discounts that were shown on the website and disappeared a few days later.
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Maik K.
Rating: 5 out of 5
following a purchase from 18/08/2026
Shipping was very fast, everything arrived in good condition. Very satisfied!
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Domenico B.
Rating: 5 out of 5
following a purchase from 12/10/2026
Products match the descriptions. On-time shipping. Everything is fine.
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Martin K.
Rating: 5 out of 5
following a purchase from 09/10/2026
correct item in good condition received in good time
A
Alain B.
Rating: 5 out of 5
following a purchase from 05/10/2026
Excellent equipment to assemble, especially with good documentation
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Jonathan V.
Rating: 5 out of 5
following a purchase from 10/10/2026
nothing
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D
Didier D.
Rating: 5 out of 5
following a purchase from 09/10/2026
.
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E
Eric P.
Rating: 3 out of 5
following a purchase from 12/10/2026
Disappointed with the contents and the model to be assembled.
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Response from 1001hobbies
Hello Eric,

Thank you for sharing your feedback. We are sorry that the contents and the model did not meet your expectations, and hope you will soon find a model you like better with us.

Kind regards,
The 1001hobbies team
Y
Y D.
Rating: 1 out of 5
following a purchase from 10/10/2026
Bought in a hurry from this site for a birthday. After looking at other suppliers, we found the same product with shipping €12 cheaper.
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Response from 1001hobbies
Hello y,

We understand your disappointment after noticing a difference in shipping costs. Please contact us at [email protected] so that we can look into your situation with you.

Kind regards,
The 1001hobbies team
J
Jm V.
Rating: 2 out of 5
following a purchase from 11/10/2026
My order was never delivered. I never received a notification that it had reached its destination, and then I had to find out in the customer portal that it had been returned to the sender.
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Response from 1001hobbies
Hello,

We sincerely apologize that your order was not delivered and that you did not receive a notification regarding its return to the sender. We understand how disappointing this situation must be.

Please contact our customer service team at [email protected] so that we can review your case and assist you further.

Kind regards,
1001hobbies
P
Pelayo R.
Rating: 5 out of 5
following a purchase from 10/10/2026
Everything is fine
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Arnaud A.
Rating: 5 out of 5
following a purchase from 11/10/2026
Very satisfied with the service
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Sébastien J.
Rating: 4 out of 5
following a purchase from 10/10/2026
Good prices and fast shipping. However, the items could have been better protected in the package than with just some crumpled paper. One of the boxes was slightly damaged.
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Michel G.
Rating: 5 out of 5
following a purchase from 02/10/2026
Very well, thank you
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David B.
Rating: 5 out of 5
following a purchase from 09/10/2026
Very pleased with my buying experience...item well packed received in good time and in great condition... recommend 1001 hobbies
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Luciano B.
Rating: 5 out of 5
following a purchase from 09/10/2026
Good partner..fast shipping and affordable price
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Giovanni S.
Rating: 5 out of 5
following a purchase from 11/10/2026
Everything is great. Excellent product and precise, fast shipping. Satisfied.
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Germán L.
Rating: 5 out of 5
following a purchase from 02/10/2026
Whenever I have placed an order, it has been handled smoothly and satisfactorily. Highly recommended.
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S K.
Rating: 4 out of 5
following a purchase from 02/10/2026
One of the parts of the supplied model had come loose, so the model arrived damaged.
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Michel S.
Rating: 5 out of 5
following a purchase from 08/10/2026
As usual, complete satisfaction both with the speed of my order (a short 3-day wait between ordering and receiving it) and with the care taken in preparing the package and the carrier’s professionalism (delivered on time and the package was undamaged). Mr. SIMON
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Mogens A.
Rating: 5 out of 5
following a purchase from 08/10/2026
Very good
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Laetitia C.
Rating: 5 out of 5
following a purchase from 09/10/2026
Compliant
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Mike P.
Rating: 5 out of 5
following a purchase from 26/09/2026
In the process of searching for an item on the web I came across the 1001hobbies site. They were the only site that had the item I was seeking in stock. My experience with them was positive. They provided updates on the status of my order so I was not left wondering how things were proceeding. I received my order and it was well packed.