English
★★★★☆
based on 40073 reviews published
Latest customer reviews
I received what order and it was well packaged, thank you again
I sent quite quickly, they were asked for information about the shipment and they sent it quickly, although it took a little longer than indicated to carry this out
Extremely fast service!
He went wrong during the order registration. This was quickly and customer-friendly resolved. Super
Everything ok
It took more than a month to send me the product but at least they managed to get it.
Very good, everything is correct, thank you.
If everything was quite fast... What I didn't like was that I paid for a premium shipping service that cost me 12.90 euros with UPS and they did not comply with those terms of use.
Nothing to say very satisfied product conforms, reactive, response to our questions, in short all good
Great Company great items 5* service.
Very good, I recommend.
It was perfect and the delivery was fast and very well packaged, so great
We warmly thank you for your positive feedback. We are delighted that your experience met your expectations and that the delivery was quick and careful.
Best regards,
The 1001hobbies team.
I have received the shipment. Everything is very good. Thank you very much. Regards.
This was quickly and correctly resolved after the wrong order.
I am delighted with what I ordered from you and the delivery in record time
We sincerely thank you for your positive feedback! It is a pleasure to know that you are happy with your order and our delivery service. We hope to see you again soon in our online store.
Best regards,
The 1001hobbies team
Everything arrived swiftly and safely! I had an excellent experience, even from overseas.
Terrible tracking of the order, updates are non existent or unclear
We are sorry to hear that you are disappointed with the tracking of your order. We understand that clear updates are important and would like to help you resolve this. Please contact us via private message so we can find a solution together.
Best regards,
The team of 1001hobbies
Hello. The delivery is a bit long (2 weeks for the last one) but for the rest, products, packaging, payment by check and delivery location, nothing to say. I wish the whole team a good continuation. See you soon for my next order.
We sincerely thank you for your feedback and understanding regarding the delivery time. We are delighted that our products and services have met your expectations. We look forward to seeing you soon for your next order!
Best regards,
The 1001hobbies team
After a year of waiting still waiting for my package.
We are sorry to hear that you have to wait so long for your package. We would like to resolve this for you. Please contact our customer service so we can look for a solution together.
Best regards,
The team of 1001hobbies
Excellent choice of models and super fast shipping.
We warmly thank you for your positive feedback! We are delighted that our selection of models and the speed of delivery have satisfied you. We hope to see you soon in our store for new discoveries.
Best regards,
The 1001hobbies team
100% SERIOUSNESS
Good order tracking despite the manufacturer's delays
I am still waiting for a response after a month...
We sincerely regret that you have not received a response and understand your disappointment. We invite you to contact us privately so we can resolve your situation as soon as possible.
Sincerely,
The 1001hobbies team
Perfect order received as expected
Order not received and no info from customer service
We understand your disappointment regarding this situation and we are sincerely sorry.
According to the carrier's tracking, the package appears to be delivered.
However, in order to verify your case in more detail and provide you with an appropriate solution, we invite you to contact us via private message.
We remain at your disposal to assist you as best as we can.
Best regards,
The 1001hobbies team
Item not received
We are sorry to hear that you have not received your order. We appreciate your feedback and invite you to contact our customer service so we can help you resolve this issue. Your satisfaction is very important to us.
Sincerely,
The 1001hobbies team
Shopping was easy. Shipping is taking a long time.
The delivery went well, but unfortunately I haven't been able to pick up the package yet. Since I am not home for 2.5 weeks. I won't be home until early July and by then the package will have been returned.
Thank you very much for your positive review! We understand that it can be difficult to pick up your package when you are not at home. We hope that during your next visit to our store you can enjoy your orders again.
Best regards,
The team at 1001hobbies
All good I will make purchases Excellent seller Top!
The best purchase of all
Perfect transaction excellent material
Everything perfect
Yes, thank you, everything as described, as desired, very good handling, I am very satisfied.
Shipment as expected. Quality packaging and short deadlines. Impeccable therefore!
Excellent!
I placed an order that was supposed to be delivered, the package is nowhere to be found, you try to resolve it via email, no response, I will never order here again, they didn't put the house number on the package.
We are sorry to hear that you are experiencing issues with your order and that you have not received a response to your email. We would like to help you resolve this. Could you please send us a private message with your order details so we can look into this together?
Best regards,
The team of 1001hobbies
Fantastic model shop will definitely buy from again Thank you.
Everything went very well
Everything to your liking
Overall good, I give 5 stars but I still criticize the lack of photos on the site and even some that do not correspond to the product, improving this would be nice. Thank you!