Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
B
Bernard S.
Rating: 5 out of 5
following a purchase from 23/01/2025
E-mails sent to inform sender of choice of delivery service, arrival of parcel at delivery service, vehicle put in place for delivery, parcel delivered. Items ordered meeting expectations
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that the items corresponded to your expectations and that the delivery tracking was clear and complete. We do our utmost to offer you a quality service. We hope to see you soon!
J
JOHN S.
Rating: 5 out of 5
following a purchase from 24/01/2025
THE ONLY COMMENT IS A BOUT THE STICKY LABELS YOU PUT ON THE LITTLE PAINT BOTTLES, THEY OBSTRUCT AND COVER UP THE TYPE OF NUMBER PAINT IN THE BOTTLES
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Response from 1001hobbies
Thank you for your feedback! We appreciate you pointing that out. We will take note of your comment about the sticky labels on the paint bottles and aim to improve the placement to ensure the paint numbers remain visible. Your input is invaluable in helping us enhance our service!
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Luisa B.
Rating: 4 out of 5
following a purchase from 19/01/2025
The packaging unfortunately arrived a little dirty, but otherwise everything was fine. I only found the website a little uncertain at the beginning but it turned out differently.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
O
Olivier P.
Rating: 5 out of 5
following a purchase from 25/01/2025
Delivery even faster than expected! Perfect condition....
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Response from 1001hobbies
Thanks for the great feedback! We're delighted that delivery was even quicker than expected and that the parcel arrived in perfect condition. See you soon for another order!
M
Martial J.
Rating: 1 out of 5
following a purchase from 31/10/2024
3 months waiting for an order! deplorable service, no more orders from them and I advise everyone to do the same.
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Response from 1001hobbies
Hello, We regret your opinion and apologize for the delay. You have ordered products (PG053 or PG052) which are particularly difficult to obtain. These items are delivered to us in dribs and drabs and are immediately placed on pre-order as soon as they are no longer available, which is precisely what happened in your case. We apologize once again and assure you that we will take good note of this information. Sincerely, 1001hobbies
A
Antoinette L.
Rating: 4 out of 5
following a purchase from 27/01/2025
No problems with my order but disappointed with the delivery
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Response from 1001hobbies
Thank you for your feedback. We are pleased that your order was compliant, but we are sorry that the delivery did not meet your expectations. Please feel free to share more details if you would like us to look into this further. Have a nice day!
J
JOSE BENITO M.
Rating: 5 out of 5
following a purchase from 15/01/2025
IS A RESPONSIBLE COMPANY
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Response from 1001hobbies
Thank you very much for your comment! We are proud to know that you consider us a responsible company. We will continue to work to offer you the best service.
J
Jan S.
Rating: 5 out of 5
following a purchase from 27/01/2025
Fast delivery.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
Jan V.
Rating: 4 out of 5
following a purchase from 16/01/2025
Well finished
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
Jan L.
Rating: 3 out of 5
following a purchase from 27/01/2025
Fine, only delivery takes several days (week). You think you are ordering on a Dutch site but it turns out it has to come from France.
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Eric Felix K.
Rating: 4 out of 5
following a purchase from 19/01/2025
Goods arrived earlier than expected, but the boxes received a little damage during transportation. However, the contents were not damaged.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
O
Olivier L.
Rating: 4 out of 5
following a purchase from 07/01/2025
Wide range of products
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
S
Stephanie L.
Rating: 5 out of 5
following a purchase from 22/12/2024
Fast delivery, after ordering :) Serious website, I recommend :)
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
D
Didier R.
Rating: 5 out of 5
following a purchase from 31/12/2024
All is well.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
jean-michel M.
Rating: 5 out of 5
following a purchase from 26/01/2025
Nothing to report
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
A
Alain T.
Rating: 4 out of 5
following a purchase from 22/01/2025
Delivery time and delivery ok, products a bit expensive for a very average quality!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
D
davide G.
Rating: 5 out of 5
following a purchase from 15/01/2025
order arrived undamaged, nothing negative to report
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
S
Stefano Q.
Rating: 3 out of 5
following a purchase from 14/01/2025
Shipping lumga
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Response from 1001hobbies
Hello, We are sorry for the incident and apologize. We would like to remind you that 1001hobbies is an SME and that we do not have a large enough warehouse to store the 200,000 product references on our site. It is also important to specify two essential notions to keep in mind on our site: Products available: these products are in stock at our supplier and require an order. Products available - shipped today: These products are in stock at our logistics warehouse and can be shipped immediately. We apologize again for this incident and regret that the nuance was not clearly understood. We wish you all a good day. Best wishes to all, 1001hobbies
G
Gilles S.
Rating: 5 out of 5
following a purchase from 26/01/2025
Fast delivery, arrived on time at the parcel relay point
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
C
Charlotte N.
Rating: 5 out of 5
following a purchase from 04/11/2024
Fast, careful shipping!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
S
Sven L.
Rating: 5 out of 5
following a purchase from 27/12/2024
The prices and the selection of your products is great I will shop with you more often
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
P
Pietro A.
Rating: 5 out of 5
following a purchase from 28/01/2025
Delivery according to my order, fast
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
S
Samuel P.
Rating: 5 out of 5
following a purchase from 26/01/2025
Package conforms to specifications Fast delivery time
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
E
Eric A.
Rating: 5 out of 5
following a purchase from 30/01/2025
fast delivery and perfect packaging. The TOP
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
D
Davide M.
Rating: 5 out of 5
following a purchase from 27/01/2025
Good
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
C
Celine S.
Rating: 5 out of 5
following a purchase from 16/12/2024
Great product, easy to purchase and awesome communication. I was actually surprised by how fast it shipped haha. Would definitely come back for more!!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
D
David L.
Rating: 1 out of 5
following a purchase from 20/01/2025
Not at all what I ordered
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Response from 1001hobbies
Hello, We are very sorry for this inconvenience. Unfortunately, our supplier did not provide us with better quality copies. They assure us that these are the only versions available, and that the error originated directly from their end. Once again, we sincerely apologize for this incident, which, we assure you, is beyond our control. Thank you for your understanding. Sincerely, 1001hobbies
S
santiago C.
Rating: 5 out of 5
following a purchase from 13/12/2024
Very efficient and punctual service. No problems at any time
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that the service was efficient and timely, and that you had no problems, and we look forward to continuing to provide you with an excellent experience for your future purchases!
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Guillaume D.
Rating: 4 out of 5
following a purchase from 21/01/2025
Ghgegu hugt
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
D
Daniel M.
Rating: 5 out of 5
following a purchase from 17/01/2025
speed , conformity
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
JEAN W.
Rating: 5 out of 5
following a purchase from 28/01/2025
No problem, I recommend
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
A
Aurélien L.
Rating: 5 out of 5
following a purchase from 06/01/2025
Perfect
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
X
Xavier T.
Rating: 5 out of 5
following a purchase from 28/01/2025
Very fast shipping, well packaged. A very good first experience.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
N
Norber R.
Rating: 5 out of 5
following a purchase from 10/01/2025
Gladly again!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
W
Wil P.
Rating: 4 out of 5
following a purchase from 05/01/2025
Took a bit long, without notice
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
L
laurent L.
Rating: 5 out of 5
following a purchase from 22/01/2025
Good
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
J
JEAN-PIERRE M.
Rating: 5 out of 5
following a purchase from 17/01/2025
GOOD SERVICES
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Eduardo G.
Rating: 5 out of 5
following a purchase from 01/12/2024
Site very clear and the package very securely packed.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
antoinette B.
Rating: 5 out of 5
following a purchase from 24/01/2025
fine
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Kellen K.
Rating: 5 out of 5
following a purchase from 11/01/2025
Great communication when I had questions about my order, faster than expected shipping! Overall great experience!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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