Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Douglas B.
Rating: 1 out of 5
following a purchase from 27/12/2024
I received the wrong items after delivery was already late. Instead of two bottles of Thinner, I received 2 small jars of paint. I contacted customer service & it took two weeks for a reply asking for pictures. Another 3 weeks has passed since I sent pictures. I've asked for an update but have not received an update or a reply. Customer service is poor AT BEST.
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Dominique P.
Rating: 5 out of 5
following a purchase from 14/12/2024
Large selection. One small drawback regarding product availability information.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Alain B.
Rating: 5 out of 5
following a purchase from 24/01/2025
wide choice of model subjects ;
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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bernard T.
Rating: 4 out of 5
following a purchase from 14/12/2024
Deadlines too often postponed, but I'm retired so I'm not in too much of a hurry.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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françois G.
Rating: 2 out of 5
following a purchase from 17/01/2025
when you get a call, all you get is an answering machine with: press 1 etc. It sucks !!!!!!!!!!!!!!!!!
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Response from 1001hobbies
Hello, Could you please provide us with a valid phone number so that our customer service can contact you? Best regards, 1001hobbies
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philippe L.
Rating: 3 out of 5
following a purchase from 17/01/2025
The service is perfect, but the prices are considerably more expensive (approx. 20-30%) than at other European sites in countries bordering France (e.g. same product or part number, same scale and same manufacturer) Domage
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Jean-Luc E.
Rating: 4 out of 5
following a purchase from 12/01/2025
Well received. The picture of the german bikers box on the side car is misleading, I thought I had the bike with it. cordially
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Rebecca H.
Rating: 5 out of 5
following a purchase from 29/12/2024
This backpack is adorable. My daughter was thrilled with it. Price was amazing, as well as the shipping fee. Item was shipped quickly and received promptly. Great service. Thanks so much for an easy and quick transaction. A great company to do business with!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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ENZO P.
Rating: 4 out of 5
following a purchase from 16/01/2025
Positive experience, satisfied with the service
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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sebastien S.
Rating: 4 out of 5
following a purchase from 15/01/2025
Delay a little long due to product not being available, but very good customer service.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Patrick B.
Rating: 3 out of 5
following a purchase from 30/12/2024
I had to ask for the whole order to be cancelled before they decided to send me what was available.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Jean Michel B.
Rating: 5 out of 5
following a purchase from 23/01/2025
Meets my expectations, TOP
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
M
Michel S.
Rating: 5 out of 5
following a purchase from 23/01/2025
FAST COMPLIANT
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
C
Christophe J.
Rating: 5 out of 5
following a purchase from 24/01/2025
Excellent store
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Olivier L.
Rating: 5 out of 5
following a purchase from 23/01/2025
Fast shipping Perfect order
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Xavier P.
Rating: 5 out of 5
following a purchase from 08/01/2025
Very good
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
C
Cyril C.
Rating: 5 out of 5
following a purchase from 02/01/2025
After my first order was incomplete, 1001 Hobbies took the necessary steps to send me the missing items at no extra charge. I am satisfied with the efforts made to honour the order. Cyril C.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Vicente C.
Rating: 3 out of 5
following a purchase from 15/01/2025
The order arrived correctly and on time. I give it three stars because all the jars had a sticker that prevented me from knowing what reference it was and removing it was not so easy, that's why the 3 stars.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Philippe D.
Rating: 5 out of 5
following a purchase from 23/01/2025
Perfect
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Maria-Stefania D.
Rating: 5 out of 5
following a purchase from 17/12/2024
Excellent service
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Laurence J.
Rating: 5 out of 5
following a purchase from 21/01/2025
clear instructions, exchange carried out quickly and without any problems.
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Harry V.
Rating: 5 out of 5
following a purchase from 02/01/2025
There are interesting things to get especially details for improving construction kits.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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David H.
Rating: 5 out of 5
following a purchase from 21/01/2025
Very satisfied with my order
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JAVIER M.
Rating: 3 out of 5
following a purchase from 17/12/2024
In the last order there has been a long delay and little information about the reason for the delay.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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sophie B.
Rating: 5 out of 5
following a purchase from 23/01/2025
everything is perfect, the items are in perfect condition and delivery is very fast.
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Roth C.
Rating: 5 out of 5
following a purchase from 05/01/2025
Quick service
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Lo L.
Rating: 5 out of 5
following a purchase from 10/01/2025
Products as described. Fast delivery.
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lawton G.
Rating: 4 out of 5
following a purchase from 30/12/2024
I was very happy to see my order arrive, and the package was intact and not destroyed by the postal service...
This is a good service...
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
M
Marco S.
Rating: 4 out of 5
following a purchase from 21/11/2024
Excellent customer service support
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Gael V.
Rating: 5 out of 5
following a purchase from 13/01/2025
Superb miniature at good value for money. I recommend 1001hobbies
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Thierry P.
Rating: 5 out of 5
following a purchase from 22/01/2025
Ras order received on time and compliant. Just a suggestion, to have a small delay to modify the order. I forgot something!
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Henri R.
Rating: 5 out of 5
following a purchase from 30/12/2024
Fully available customer service. Wide offer. Correct and particularly responsive communication.
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Jeremy H.
Rating: 3 out of 5
following a purchase from 31/12/2024
Don't be in a hurry.... Items marked available but not, 1 month wait.
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Benjamin B.
Rating: 1 out of 5
following a purchase from 18/12/2024
more than a month behind schedule
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Response from 1001hobbies
Hello, We sincerely regret your opinion and apologize for the delay in preparing your order. At the time of your purchase, the product was indicated as "available", which means that it had to be ordered from our supplier. Unfortunately, our supplier has longer delivery times, which has led to a delay in processing your order. We regret this situation and fully understand your disappointment. We are doing our utmost to improve our delivery times and better meet your expectations. Thank you for your understanding, Sincerely, 1001hobbies
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Alain F.
Rating: 5 out of 5
following a purchase from 16/01/2025
Despite a small delivery time that seemed a little long!!! I am satisfied with my order which was very well packaged!!!! BIEN.
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giacomo C.
Rating: 2 out of 5
following a purchase from 05/01/2025
the webstor origins cartoon ver action figure appeared to be available, but it was actually to be ordered from the supplier. when it finally arrived, i got the surprise that the card back was bent 90 degrees at the blister level. if i wanted to resell it, i would have to do so as loose. fortunately, 1001 hobbies caters to collectors, who notoriously demand the perfect box...
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Peter D.
Rating: 5 out of 5
following a purchase from 05/01/2025
Very good website, easy to use and order. Customer service kept me up to date with the status of the order throughout the process. Goods arrived in perfect condition. Thanks.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Renato F.
Rating: 5 out of 5
following a purchase from 04/01/2025
Excellent and professional
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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James D.
Rating: 5 out of 5
following a purchase from 08/01/2025
Thank you will recommend you.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Grey F.
Rating: 4 out of 5
following a purchase from 28/12/2024
Very long delivery time (almost 4 weeks) but unbeatable price.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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