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A
Rating: 5 out of 5
Everything perfect. Quick shipment.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
J
Rating: 4 out of 5
ok so far so good
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
C
Rating: 5 out of 5
Good product
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
F
Rating: 5 out of 5
Page very easy Good communication Fast delivery
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
P
Rating: 1 out of 5
Refusal to take back faulty product
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Response from 1001hobbies
Hello Mr Mougenot, We sincerely regret your opinion and apologize for this incident. We would like to point out that you contacted our customer service department on January 6 at 1:58 pm to express your dissatisfaction with the missing part (the wood glue) and the difficulty in understanding the instructions. As soon as we received your message, we offered to return the model. However, you informed us that you had already started assembling it. Under these conditions, and in accordance with our general terms of sale, we are unfortunately unable to accept the return of a model that has already been opened. We remain available for any other request. Best regards, 1001hobbies
C
Rating: 2 out of 5
I ordered 2 products and I only received one, I sent them an email and they did not answer me.
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M
Rating: 5 out of 5
Product delivery was during a busy time. Delivery time was therefore not as first indicated. I had been informed that it was delivered faster. Fortunately, it all worked out because a friend was able to pick up the destination.
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P
Rating: 1 out of 5
Poor packaging, 2 models broken, soap not used.
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Response from 1001hobbies
Hello, We apologize for this incident. We invite you to reply to the e-mail sent on 23/12/2024, which we have also resent today. You can send photos of this model to [email protected]. Sincerely, 1001hobbies
C
Rating: 5 out of 5
Excellent site, quality products, well protected order
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J
Rating: 5 out of 5
super satisfied
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A
Rating: 5 out of 5
on time shipment and excellent delivery
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S
Rating: 3 out of 5
The article itself is very good. The shipping is not so good. I ordered on 12/27 and it said that it would be shipped the same day and I would receive it between January 2 and 3 but it didn't arrive until the 8th and it was a gift for Christmas....
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
A
Rating: 5 out of 5
Miniatures with excellent detail, shipped on time as expected. Thank you
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S
Rating: 1 out of 5
2 mails were sent without any response except to tell me that my file is pending. I never received my package knowing that the relay point gave it to someone else and nobody seems to care about the problem.
So my first and last order with you.
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So my first and last order with you.
Response from 1001hobbies
Hello, Customer Service will contact you today. Best regards, 1001HOBBIES
J
Rating: 5 out of 5
fine
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M
Rating: 5 out of 5
Everything is perfect. From placing the order through the page, tracking it and delivery in perfect condition. Very professional.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
M
Rating: 2 out of 5
I paid premium shipping. I checked with UPS and it turned out that they were contracted for standard shipping. The package arrived on the 7th and could not be put on the tree as a Epiphany gift.
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J
Rating: 3 out of 5
Overall pretty good but prices a bit high and delivery too many days.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
E
Rating: 5 out of 5
Product as described and received promptly thank you!
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A
Rating: 5 out of 5
Top reliable and fast!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 4 out of 5
The model is very detailed, but it is all plastic and weighs nothing.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
S
Rating: 5 out of 5
Everything perfect!!!!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
L
Rating: 4 out of 5
Fast delivery . On the other hand, the book was poorly protected compared to other brands and has traces of black on one of the edges.
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C
Rating: 5 out of 5
Serious box, delivery Chronopost registered, Private parcel to avoid the deliverymen this gets rid in other buildings, I know what I'm talking about, I'm a building janitor
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P
Rating: 4 out of 5
Delivery a bit long for once, I'm afraid I won't have it for Christmas.
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'
Rating: 1 out of 5
Interminable delivery time (almost a month) even though delivery is charged for. Very little visibility on the fate of the parcel.
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Response from 1001hobbies
Hello, Your order was shipped on Friday, as we were waiting for the WOLF IN NATURE puzzle. However, we were unable to send you this puzzle as it was not received from our supplier. As a result, a refund for this puzzle is being processed. Please do not hesitate to contact us should you have any questions or require clarification. Yours faithfully
C
Rating: 5 out of 5
Fast, in good condition, efficient
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C
Rating: 5 out of 5
Fast delivery and figurine arrived in mint condition. Thank you.
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O
Rating: 5 out of 5
Fast Very good
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O
Rating: 1 out of 5
Three week wait on an order of a dozen items for 2 missing products. Totally unacceptable. Order shipped only after phone call. 2 unanswered emails ....
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Response from 1001hobbies
Hello, We apologize for the inconvenience. We would like to inform you that two of the products ordered (EVOCO N°000 - Available and AG4030 COLORO N°00 - Available) were ordered from our supplier based in England, which explains the additional delay. For greater clarity, here are the terms used on our site: Available products: These items require an order from our suppliers before shipment. Products available - dispatched immediately: These items are in stock in our logistics warehouse and can be dispatched immediately. We have also noticed that the two e-mails you sent were addressed to [email protected]..., which is not the customer service address. As a result, we were unable to receive or respond to them. Please do not hesitate to contact us directly if you have any questions or require further information. Sincerely, The 1001hobbies team
A
Rating: 5 out of 5
Promise kept!
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F
Rating: 5 out of 5
Perfect sleeve order for card game, arrived on time and undamaged.
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D
Rating: 5 out of 5
Correct delivery and very well packaged items
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T
Rating: 5 out of 5
Very satisfied
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V
Rating: 4 out of 5
The delivery of the order, considering the dates, has taken much longer than on other websites.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
J
Rating: 3 out of 5
KOHORT PAY takes advantage of your file to solicit by mail and Whatsapp!
even though we asked on your site not to be on the commercial links.
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even though we asked on your site not to be on the commercial links.
C
Rating: 5 out of 5
well received thank you
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C
Rating: 2 out of 5
the shipping conditions even after availing the membership is not true. have already complained but no resolution. it is like a partial scam imo.
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J
Rating: 5 out of 5
perfect
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N
Rating: 5 out of 5
Excellent service! I recommend
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