English 
R
Rating: 1 out of 5
ordered on the 9th arrived on the 31st a disgrace not a single one talks about an apology never again distrust these brokers
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
B
Rating: 4 out of 5
Very good selection and delivery. However, I find the safety labels stuck on the paint cans quite distasteful, making it impossible to read the numbers.
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K
Rating: 5 out of 5
The hobby people at 1001 have excellent communication skills. Very responsive to messages concerning delivery. The decals.I purchased are high quality and were bought at a very reasonable price. Although it took a month for delivery, I am very satisfied. Well done guys
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
R
Rating: 5 out of 5
Great service quick response highly recommended
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S
Rating: 5 out of 5
Great selection of hard to find models!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
J
Rating: 5 out of 5
Everything perfect, communication, shipping and product.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
V
Rating: 5 out of 5
The delivery was very fast and the product arrived in perfect quality.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
A
Rating: 5 out of 5
Excellent performance
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J
Rating: 5 out of 5
No complaints. Efficient service. Delivery on time. Easy to receive.
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W
Rating: 4 out of 5
Fast delivery, everything ok
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
H
Rating: 1 out of 5
Model far too complicated to assemble!
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G
Rating: 4 out of 5
Took a little longer than originally stated, but eventually received everything in good order.
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M
Rating: 3 out of 5
PEdí two gundam that have arrived correct but one of the box unstuck and open and the other surrounded with a tape put by hand. The boxes should come more presentable.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
L
Rating: 5 out of 5
Perfect product and cheaper than other sites. Quick delivery
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M
Rating: 5 out of 5
Very fast international shipping product arrived as described very happy will order again from here.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
P
Rating: 1 out of 5
The order received is not the product ordered
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Response from 1001hobbies
Hello, Thank you for your feedback and please accept our sincere apologies. Please note that this type of incident is in no way representative of the services and quality we strive to offer. In order to resolve your problem, we invite you to write to us at [email protected] or to contact our customer service via the form available in your customer account. We remain at your disposal for any further questions or assistance. Good day, The 1001Hobbies Customer Service Team
C
Rating: 1 out of 5
Your site lies by not indicating the added taxes which are recharged by the post office and the custodian, it's a shame, I got for the 60 euro ddd EDF more
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Response from 1001hobbies
Hello, We sincerely regret this review and apologize for this incident. We would like to remind you that you placed your order on a French website. As Switzerland is not part of the European Union, taxes may be applied at customs, which may result in additional charges. Please do not hesitate to contact us if you have any questions. Sincerely, The Customer Service Team
B
Rating: 4 out of 5
A little pricey, but quite comprehensive.
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C
Rating: 4 out of 5
I was really worried that I had fallen for a fake site because of all the bad reviews. The only thing was that it took 2 weeks for my bag to arrive but everything else was perfect!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
L
Rating: 5 out of 5
Compliant products
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A
Rating: 5 out of 5
Delivered to schedule and as described, would definitely use again
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
F
Rating: 5 out of 5
Purchase simple and fast shipping on time.In truth, the package arrived two days earlier :)
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J
Rating: 4 out of 5
They are serious and responsive about their products
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
F
Rating: 5 out of 5
Attractive iron-on patch for pilot's jacket
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F
Rating: 5 out of 5
No problem with this site. As serious as ever
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M
Rating: 5 out of 5
protected article and fast delivery
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K
Rating: 5 out of 5
Everything perfect
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
P
Rating: 5 out of 5
Delivery on time,perfect packaging,very satisfied
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V
Rating: 5 out of 5
Products delivered in excellent condition
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T
Rating: 1 out of 5
It took ages to send the order!
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Response from 1001hobbies
Hello Sir, We sincerely regret this advice and apologize for this incident. We invite you to reread your order confirmation, which clearly states that this product had to be ordered from our supplier before being shipped. Your order was placed on 28/11/2024 and the package was shipped on 06/12/2024, with delivery scheduled for 09/12/2024. In short, you received your parcel within 7 days, as mentioned on the product page and in your order confirmation sent to your e-mail address. Please do not hesitate to contact us should you have any further questions. Sincerely, The Customer Service Team
A
Rating: 5 out of 5
Fast delivery and good quality
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R
Rating: 5 out of 5
Nis to complain! Everything went as you would expect and fast delivery.
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M
Rating: 5 out of 5
Fast delivery and well packaged
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D
Rating: 1 out of 5
Shipping took 16 days. Vehicle box cover broken. Vehicle with damaged front end and chipped paint. I would provide photos but I don't know how to proceed.
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J
Rating: 5 out of 5
Exactly what I wanted. Huge selection and very competitive prices.
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C
Rating: 5 out of 5
Ordered Friday morning received Saturday noon super responsive very satisfied for a first order
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C
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
fast delivery, reasonable price, everything is ok, now we just have to assemble it.
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R
Rating: 5 out of 5
very good
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P
Rating: 2 out of 5
Delivery times far too long
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Response from 1001hobbies
Hello Sir, We sincerely apologize for the delay in processing your order. Indeed, the products you ordered had to be ordered directly from our supplier in England. The product "Decal Luftwaffe Swastikas" was ordered in England, and unfortunately this supplier is not able to deliver within 4 weeks. We hope you understand our position, and we apologize again for this incident. Sincerely, The Customer Service Team