Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Paul H.
Rating: 1 out of 5
following a purchase from 06/10/2024
The order is ( decals set) has been in transit for a month and only shipped after a second email from me. Then it also turns out that they delivered the wrong decals
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Response from 1001hobbies
We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it is to experience delays and receive the wrong stickers. We thank you for your patience and hope to resolve this issue soon!
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Eric G.
Rating: 5 out of 5
following a purchase from 23/10/2024
Nothing to say, parcel received on time and tracked every day.
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted that everything went well with the delivery and follow-up. Do not hesitate to come back for your next orders!
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Eric M.
Rating: 4 out of 5
following a purchase from 01/10/2024
order conforms, received J24
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Response from 1001hobbies
Thank you for your feedback! We are pleased that your order arrived in good condition. Please do not hesitate to come back to us if you have any further questions or needs. We hope to see you soon!
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Eric M.
Rating: 5 out of 5
following a purchase from 07/10/2024
dispatched within 15 days, as requested
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the shipment was made on time and that the product meets your expectations. If you have any further requests or questions, please don't hesitate to contact us!
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Christelle M.
Rating: 5 out of 5
following a purchase from 12/10/2024
Quick and easy ordering and tracking
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that your order went well and that the follow-up met your expectations. See you soon for your next orders!
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Corinne R.
Rating: 3 out of 5
following a purchase from 09/10/2024
Order placed in July 2024 for 2 items, only 1 received in October and the other to be received later... The item received is of good quality but as I have not yet received the second I cannot give a good mark: my account has been debited for several months!
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Response from 1001hobbies
Thank you for sharing your experience with us. We fully understand your frustration with the delay and early debit, and apologize for the inconvenience. Please be assured that we are closely monitoring the shipment of your second item and will get it to you as soon as possible. Please do not hesitate to contact us with any questions you may have, and we will be happy to assist you.
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Jean-eric R.
Rating: 5 out of 5
following a purchase from 31/10/2024
Good and as ordered
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that your order met your expectations. We look forward to serving you again!
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LIONEL C.
Rating: 5 out of 5
following a purchase from 23/10/2024
On the shipment nothing to say about the product I made a claim on the quality
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Response from 1001hobbies
Thank you for your honest feedback! We're glad the shipment was up to scratch, and sorry for the quality issue. Your complaint has been taken into account.
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laurent V.
Rating: 4 out of 5
following a purchase from 29/10/2024
Fine
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Response from 1001hobbies
Thanks for your feedback!
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Arjan K.
Rating: 4 out of 5
following a purchase from 09/10/2024
The website is fine
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Response from 1001hobbies
Thank you for your positive feedback! Glad to hear you're happy with the website. If you need help with anything, feel free to let us know. Have fun shopping!
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Alexandre E.
Rating: 5 out of 5
following a purchase from 09/10/2024
Fast and beautiful package.childhood is back! I will be able to make beautiful Diorama!
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Response from 1001hobbies
Thank you for your enthusiastic feedback! We're delighted that your order has taken you back to your childhood memories and inspired you to create some wonderful dioramas! Please feel free to share your creations, and we look forward to seeing you soon for more exciting projects!
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Gianluca S.
Rating: 4 out of 5
following a purchase from 22/10/2024
Everything arrived well packed.I had to wait for them to source the material,luckily it was three items.All good
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Response from 1001hobbies
Thank you for your review! We are happy that everything arrived well and well packaged. We apologize for the wait in getting the materials, but we're glad everything turned out well in the end! We look forward to your next purchases!
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PARTRICK S.
Rating: 5 out of 5
following a purchase from 30/10/2024
Delivery on time
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery time was respected! See you soon for your next orders!
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Fabienne P.
Rating: 3 out of 5
following a purchase from 20/10/2024
Too many e-mails
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Response from 1001hobbies
Thank you for your feedback! We understand that the frequency of e-mails may be too high. We will take your comment into account to adjust our mailings. Please let us know if you have any other suggestions!
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Patrick U.
Rating: 5 out of 5
following a purchase from 22/10/2024
Fast delivery of a product that was almost nowhere to be found. Very pleased!
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Response from 1001hobbies
Thank you so much for your positive feedback! We're glad you were able to find a hard-to-find product and that delivery was prompt. Your satisfaction is our priority and we hope to serve you again soon!
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Pietro S.
Rating: 5 out of 5
following a purchase from 20/10/2024
Shipment on time and packaging appropriate to the contents
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Response from 1001hobbies
Thank you for your feedback! We are glad that the shipment was on time and the packaging was adequate. We hope to see you again soon for your next purchases!
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Guy M.
Rating: 5 out of 5
following a purchase from 29/10/2024
Fine
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Response from 1001hobbies
Thanks for your feedback! I'm glad everything's fine! See you soon!
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Heiko R.
Rating: 5 out of 5
following a purchase from 25/09/2024
Super reliable. Of course the shipping was very long, but it was clearly communicated why. I am really very satisfied.
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Response from 1001hobbies
Thank you for your patience and understanding! We are pleased to hear that the communication was transparent and that you are satisfied with our service. We are constantly working to improve our service and look forward to welcoming you back!
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bruno B.
Rating: 5 out of 5
following a purchase from 15/10/2024
very well
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Response from 1001hobbies
Thank you very much! We're delighted that everything is going so well! See you soon for your next orders!
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Noël N.
Rating: 5 out of 5
following a purchase from 25/10/2024
Very wide choice. Sharp prices and quick response and delivery.
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you found a wide selection at attractive prices, as well as quick response and efficient delivery. We hope to see you soon for your next orders!
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Karl-Werner S.
Rating: 5 out of 5
following a purchase from 23/09/2024
I am very satisfied with the whole process from ordering to delivery, it was a lot of fun
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Response from 1001hobbies
Thank you so much for your great feedback! We are very happy to hear that you are satisfied and enjoyed the whole ordering and delivery process! We look forward to welcoming you back soon!
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Rémy B.
Rating: 5 out of 5
following a purchase from 26/10/2024
Fast delivery and top quality game
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that delivery was quick and that you like the game! See you soon for more gaming adventures!
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Pablo A.
Rating: 5 out of 5
following a purchase from 16/10/2024
All good and the delivery with Correos perfect and fast. Thank you.
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Response from 1001hobbies
Thank you for your comment! We are glad to hear that everything went well and that the delivery with Correos was fast and perfect, we hope to see you again soon!
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John B.
Rating: 5 out of 5
following a purchase from 19/10/2024
As usual great service and delivery was 5 days earlier than expected
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Response from 1001hobbies
Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that your delivery arrived 5 days earlier than expected! We look forward to serving you again soon!
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Vincent L.
Rating: 4 out of 5
following a purchase from 07/07/2024
Two items out of three have arrived. Waited a very long time (3 months) for the order to be restocked but there are none left. T.T But well it's refunded. :-]
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Response from 1001hobbies
Thank you for your feedback! We're sorry to hear that your order took so long and that some items were out of stock. However, we are pleased that the refund has been processed. If you need any further assistance or would like to order any other items, please do not hesitate to contact us. We hope to see you soon!
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Romain B.
Rating: 3 out of 5
following a purchase from 25/10/2024
Correct opinion, I was delivered at the estimated date, Small drawback, it is the box of the sandblaster which was in the box of the model, which necessarily has a consequent weight and had to this moved, has I hope nothing broken but has detached more parts of model. To have if I will be able to go until the end of this adventure.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that you were delivered on the estimated date. We are sorry to hear that the sandblaster box may have caused some inconvenience. We hope all your model parts are intact. If you need any help with this adventure, please don't hesitate to contact us. We're here to help!
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Didier R.
Rating: 5 out of 5
following a purchase from 20/10/2024
Fast delivery, well packaged, everything spotless thank you 1001 hobbies
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Response from 1001hobbies
Thanks so much for the great feedback! We're delighted that the delivery was quick and that everything was well packaged! See you soon at 1001 Hobbies for more orders!
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Philippe C.
Rating: 4 out of 5
following a purchase from 19/10/2024
Compliant product To be seen during installation Delivery cost to be optimized
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the product complies. We'll take note of your remark about the delivery cost to optimize it in the future. Don't hesitate to come back to us after the installation to give us your opinion! See you soon!
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Jean-Luc I.
Rating: 2 out of 5
following a purchase from 12/10/2024
It's a pity that there are no instructions in French. The codes used (numbers, dotted lines) are not self-explanatory (as they are in a foreign language), nor are the assembly instructions, making the model difficult to assemble. I certainly wouldn't order a more complex model, as it would be very difficult to assemble without instructions in French.
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Response from 1001hobbies
Thank you for your feedback! Indeed, for some products like the ones you ordered, the instructions are only available in other languages. We understand that this complicates assembly, and we're taking your comment into account as we work with our suppliers to improve this point. Please don't hesitate to contact us if you need any further assistance!
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Joris P.
Rating: 1 out of 5
following a purchase from 12/10/2024
Catastrophic delivery due to poor packaging and broken glass bottles, refund still awaiting a missing product. And waiting for full compensation for the order.
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Response from 1001hobbies
We are very sorry to hear that your delivery experience was catastrophic with broken bottles. We take your request very seriously and can assure you that it has been addressed. We are actively working to resolve this situation and your request has been taken into account. Thank you for your patience and understanding.
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Patrick J.
Rating: 5 out of 5
following a purchase from 23/10/2024
Very satisfied
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Response from 1001hobbies
Thank you very much! We're delighted that you're so satisfied! See you soon for new orders!
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Philippe B.
Rating: 5 out of 5
following a purchase from 29/10/2024
Very professional site, the people are very attentive. Frankly, I recommend the customer service and the products.
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Response from 1001hobbies
Thank you so much for your comment! We are delighted that you appreciate our professionalism and attentiveness. Your recommendation for our customer service and our products means a lot to us. See you soon!
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david L.
Rating: 5 out of 5
following a purchase from 29/10/2024
I'm very pleased with the delivery, it was always on time and even earlier than expected.
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Response from 1001hobbies
Thank you so much for your positive feedback! We're delighted that deadlines have always been met, and even beaten! See you soon for more orders!
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Geoff B.
Rating: 5 out of 5
following a purchase from 16/10/2024
Very good follow-up and delivery of my order!
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Response from 1001hobbies
Thank you so much for your positive feedback! We are happy to hear that you had an excellent experience tracking and delivering your order. See you soon for your next purchases!
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OTTO K.
Rating: 5 out of 5
following a purchase from 10/10/2024
excellent service. Product arrived in a timely manner
Response from 1001hobbies
Thank you so much for your kind words! We're delighted to hear that you experienced excellent service and that your product arrived on time. We can't wait to assist you again in the future!
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Ralf K.
Rating: 5 out of 5
following a purchase from 13/10/2024
Lots of great models that you won't find anywhere else. Delivery takes a while, but is basically okay. The packaging is definitely neat. I will definitely buy from here again.
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Response from 1001hobbies
Thank you for your positive feedback! We are pleased that you have found a large selection of models and that you are satisfied with the packaging. We are always working to optimize delivery times and are pleased that you would like to visit us again! See you next time!
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Michel G.
Rating: 2 out of 5
following a purchase from 22/10/2024
I paid for a home delivery and not as it happened I went to a relay served by mondial relais. I will never order from you again. it's a matter of principle.
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Response from 1001hobbies
Thank you for your feedback, and we're sorry for the experience. Colis Privé is indeed our home delivery option. For your next order, you can also choose Mondial Relay if that suits you better. We hope to be able to satisfy you fully in the future!
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Guillermo D.
Rating: 4 out of 5
following a purchase from 18/10/2024
As for the order itself, no problem. However, one of the ordered models, the LATECOERE 298 of the Special Hobby brand, is of very bad quality, the plastic molding is very poor, with many burrs, without numbering, without precise indications of its location, etc.
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Response from 1001hobbies
We would like to thank you for your comments. We are glad to hear that there were no problems with the order in general, but we regret that the quality of Special Hobby's LATECOERE 298 model did not live up to your expectations. We have taken your comments about the molds and lack of instructions into consideration. Thank you for sharing and if you need help or have any other concerns, please don't hesitate to contact us, we are here to help!
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marco C.
Rating: 5 out of 5
following a purchase from 11/10/2024
Perfect and accurate
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Response from 1001hobbies
Thank you very much!!! We are happy to know that you consider us perfect and accurate! We look forward to your next purchases!
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Mike H.
Rating: 5 out of 5
following a purchase from 27/10/2024
Good communication and fast shipping
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that communication was good and that shipping was quick! See you soon for your next orders!
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