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A
Rating: 5 out of 5
Fast delivery and good quality
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 41 123 published reviews
Summary of reviews
1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.
All reviews
R
Rating: 5 out of 5
Nis to complain! Everything went as you would expect and fast delivery.
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M
Rating: 5 out of 5
Fast delivery and well packaged
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D
Rating: 1 out of 5
Shipping took 16 days. Vehicle box cover broken. Vehicle with damaged front end and chipped paint. I would provide photos but I don't know how to proceed.
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J
Rating: 5 out of 5
Exactly what I wanted. Huge selection and very competitive prices.
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C
Rating: 5 out of 5
Ordered Friday morning received Saturday noon super responsive very satisfied for a first order
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C
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
fast delivery, reasonable price, everything is ok, now we just have to assemble it.
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R
Rating: 5 out of 5
very good
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P
Rating: 2 out of 5
Delivery times far too long
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Response from 1001hobbies
Hello Sir, We sincerely apologize for the delay in processing your order. Indeed, the products you ordered had to be ordered directly from our supplier in England. The product "Decal Luftwaffe Swastikas" was ordered in England, and unfortunately this supplier is not able to deliver within 4 weeks. We hope you understand our position, and we apologize again for this incident. Sincerely, The Customer Service Team
M
Rating: 5 out of 5
Fast good efficient material
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M
Rating: 5 out of 5
1001 Hobbies have an excellent range of model figures,, very impressive range Great customer service too; smooth & safe delivery, notification and tracking updates much appreciated. Highly recommend ,
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
G
Rating: 5 out of 5
Excellent
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P
Rating: 5 out of 5
Everything perfect.Order on time and cheap!
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D
Rating: 5 out of 5
No problem at all
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A
Rating: 5 out of 5
All ok
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
M
Rating: 4 out of 5
Good site
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M
Rating: 5 out of 5
God models,fast delivery
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T
Rating: 5 out of 5
Very happy with it
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T
Rating: 4 out of 5
The delivery time was far too long
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J
Rating: 5 out of 5
Ordered Friday morning, received Saturday, very fast, thank you.
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K
Rating: 5 out of 5
Excellent went fast delivery
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P
Rating: 4 out of 5
Good service soiled by deliveries with unreliable couriers
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M
Rating: 4 out of 5
Very reliable
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
E
Rating: 5 out of 5
Your site is very good, but please don't stick those over-labels on the paint cans, they hide the references and I can't find my way around. To find my way around, I now only order one reference at a time! It's a shame.
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D
Rating: 4 out of 5
Delivery time too long.
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E
Rating: 5 out of 5
Shipped fast and great communication along the way since it was shipping to the UK. Will definitely use again.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
E
Rating: 3 out of 5
The product conforms, but the shipping would be much better with Mondial Relay, for example, which doesn't change the drop-off locations at the last minute, forcing you to travel many kilometers, and the very inadequate packaging means that the box arrives crushed. Can be improved.
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A
Rating: 5 out of 5
Excellent and super fast delivery!
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L
Rating: 5 out of 5
Already ordered several times no worries from site search to delivery RAS
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L
Rating: 4 out of 5
I quickly found the site is clear I found in no time what I wanted I had asked to make a gift wrap for the holidays as it was to offer and very happy delivered to the door of the house the person to whom I sent his model was very happy thank you again happy holidays and best wishes for the new year
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D
Rating: 5 out of 5
Perfect and fast
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M
Rating: 4 out of 5
Very reliable
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
S
Rating: 5 out of 5
Very good parcel received
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D
Rating: 5 out of 5
Always at the top, speed and quality
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E
Rating: 1 out of 5
I made a mistake in my order and the next day it was totally impossible to contact them to change it, both by email and by the Customer Service phone. I was calling within their schedule every 10-15 minutes and they never picked up the phone. I sent three emails and they answered me after 4 days, when the complete order had already left their warehouse. Now I have to make the return from Spain and pay the shipping costs. Very disappointed with the customer service.
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A
Rating: 3 out of 5
I didn't quite understand the quality of the product. And so I thought it was an evocation of leather. The only positive thing is that it's done in a decent way, but on the other hand it doesn't correspond to what I wanted and what was presented to me in seduction.
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F
Rating: 2 out of 5
delivery time too long
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Response from 1001hobbies
Hello Sir, We sincerely apologize for the delay in processing your order. The products Decal Grumman F-14A Tomcat VF-103 and Decal Lockheed F-117A Chasseur Furtif were ordered directly from our supplier in England. Unfortunately, they cannot be delivered in less than 4 weeks. This information is clearly indicated on each product sheet. We hope you understand our position and apologize once again for this incident. Sincerely, The Customer Service Team
J
Rating: 5 out of 5
Fast, 10/10 service from start to finish
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J
Rating: 5 out of 5
THE PRODUCT CONFORMS, DELIVERY TIMES RESPECTED. THE PARCEL DESERVED A LITTLE MORE ATTENTION IN ITS PREPARATION, WHICH IS NOT USUAL FOR YOU. THIS IS PERHAPS LINKED TO AN OVERLOAD OF WORK FOR THE FESTIVE SEASON?
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