Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

E
eric M.
Rating: 4 out of 5
following a purchase from 02/06/2024
Satisfied with the products thank you
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that you are satisfied with our products. If there's anything else you need, please let us know. We hope to see you soon!
G
Gaëtan H.
Rating: 1 out of 5
following a purchase from 01/06/2024
The box of the purchased item was shipped without a packing carton and arrived dented. I am not satisfied.
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Response from 1001hobbies
I'm sorry to hear that the box of the purchased item arrived damaged. Could you please send us photos of the damaged packaging to our e-mail address [email protected]? We will solve this problem quickly for you. Thank you for your understanding and cooperation.
S
Sebastien D.
Rating: 5 out of 5
following a purchase from 02/02/2024
Very good customer service
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you were satisfied with our customer service. If you need any further assistance, please do not hesitate to contact us. We hope to hear from you soon!
T
Thierry V.
Rating: 5 out of 5
following a purchase from 13/06/2024
They're just paint cans!!! Sincerely
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Response from 1001hobbies
Of course we do! We do indeed offer a wide range of paint pots, but did you know that we also have a large number of models available on our site? There's so much choice for all enthusiasts! Best regards.
P
Patrick W.
Rating: 3 out of 5
following a purchase from 28/05/2024
correct delivery. quality of 2 modeling models is slightly less.
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Response from 1001hobbies
Thank you very much for your feedback. We're glad to hear that the delivery was correct, but we're sorry to hear that the quality of the two models was a bit off. If you need help finding a replacement or a solution, please let us know via email. We are ready to help you and want to make sure you are satisfied with your purchase.
M
Mark V.
Rating: 5 out of 5
following a purchase from 30/05/2024
I always use 1001hobbies. Good service!
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Response from 1001hobbies
That's great to hear! We are glad you've had consistently good experiences with 1001hobbies. Whether it's the range of products, ease of ordering, or prompt delivery. It's always reassuring to find a reliable place for your hobbies and projects. Here's to more great experiences with us in the future! Cheers!
C
Claude T.
Rating: 5 out of 5
following a purchase from 19/06/2024
Article conforms and fast delivery. I recommend.
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Response from 1001hobbies
Great! Thank you for your positive feedback! We're delighted that the item met your expectations and that delivery was quick. Your recommendation makes us very happy! See you soon for new orders!
J
jan V.
Rating: 4 out of 5
following a purchase from 07/06/2024
excellent a big 9
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Response from 1001hobbies
Great, thank you so much for this 9/10! We will do our best to get a 10/10 next time. Your feedback helps us to strive for excellence and give you the perfect experience. See you soon!
S
SILVINO G.
Rating: 2 out of 5
following a purchase from 11/04/2024
I have claimed a wrong order and they have done nothing to solve it. They have given me a lot of time and nothing else.
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Response from 1001hobbies
Sorry to hear that! We are awaiting the return of your order and remain at your disposal by email to solve this problem. Thank you for your patience and understanding.
C
Christophe G.
Rating: 5 out of 5
following a purchase from 08/05/2024
All very well
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Jean-louis R.
Rating: 3 out of 5
following a purchase from 30/05/2024
#NAME?
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Response from 1001hobbies
We are aware that delivery times can sometimes be longer, especially for certain products that are shipped within several weeks. We appreciate your understanding and thank you for your patience. Thank you for your feedback! We hope to see you soon!
A
Anthony L.
Rating: 5 out of 5
following a purchase from 21/05/2024
Very good product, conforms to order, very well packaged.
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Response from 1001hobbies
Great! We are delighted that your product is as you ordered and that it was packaged very well. Thank you for your positive feedback! See you soon for more purchases with us!
H
Henri G.
Rating: 5 out of 5
following a purchase from 08/06/2024
Very good overall, the tracking mails don't correspond to anything but as the parcel arrives on time, it doesn't matter ....
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Response from 1001hobbies
Glad everything went well overall! We're sorry if the tracking emails weren't as clear as expected, but we're glad your package arrived on time. Your feedback is valuable and will help us improve. See you soon for future orders!
J
Jean Luc L.
Rating: 5 out of 5
following a purchase from 17/06/2024
Very good. We look forward to hearing from you.
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Response from 1001hobbies
Great! We're ready to listen and help! Please don't hesitate to contact us with any questions or requests. See you soon!
L
Laurent N.
Rating: 5 out of 5
following a purchase from 18/06/2024
Excellent order tracking
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Response from 1001hobbies
It's great to hear that you find our order tracking excellent! We make it a point to follow up in detail so that you are always informed. Thank you for your positive feedback! See you soon for new orders!
M
Marise C.
Rating: 5 out of 5
following a purchase from 19/06/2024
Order conforms! Delivery on time! I recommend this site.
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Response from 1001hobbies
Great! We are delighted that your order was delivered on time! Thank you so much for your recommendation, it's much appreciated! See you soon for future purchases on our site!
P
Philip H.
Rating: 5 out of 5
following a purchase from 12/06/2024
Very good communications. Very fast shipping and packaging. I highly recommend.
Response from 1001hobbies
That's wonderful to hear! We strive for excellent communication, fast shipping, and secure packaging. Thank you so much for recommending us! We look forward to serving you again soon!
P
Philippe D.
Rating: 5 out of 5
following a purchase from 13/06/2024
Hello, your company is very efficient and fast and your products are of good quality.
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Response from 1001hobbies
Hello ! Thank you very much for your compliments about our company! We're glad you found our service efficient and fast, as well as our products of good quality. Your satisfaction is our priority! See you soon for more enjoyable shopping with us!
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Eric C.
Rating: 5 out of 5
following a purchase from 19/06/2024
Very good reception
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Response from 1001hobbies
Great! We're delighted that you received your order! We look forward to hearing from you again soon!
J
JOELLE C.
Rating: 5 out of 5
following a purchase from 10/06/2024
Very good customer service. The customer is informed in detail about the delivery.
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Response from 1001hobbies
It's great to hear that you found our customer service excellent! We always strive to keep our customers informed in detail every step of the way. Thank you for your positive feedback! See you soon for more satisfying experiences!
F
francesco P.
Rating: 5 out of 5
following a purchase from 18/06/2024
all okay
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Estella L.
Rating: 4 out of 5
following a purchase from 02/06/2024
good and as described
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Response from 1001hobbies
Glad to hear that all is well and as described! If there is anything we can help with in the future, please feel free to let us know. Thanks for your feedback!
J
Jan R.
Rating: 5 out of 5
following a purchase from 11/06/2024
Good site
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Response from 1001hobbies
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Lucie B.
Rating: 5 out of 5
following a purchase from 14/06/2024
Very good
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Response from 1001hobbies
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Jean-Philippe B.
Rating: 5 out of 5
following a purchase from 13/06/2024
Loyal to 1001 Hobbies, I appreciated the short waiting time and the fact that I was only two doors away.
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Response from 1001hobbies
It's great to know that you are loyal to 1001 Hobbies! We're delighted you enjoyed the speedy delivery to your home. Thank you for your continued support! See you soon for new adventures with us!
S
stephane D.
Rating: 4 out of 5
following a purchase from 05/06/2024
despite a delivery time a little long for my taste I recommend this store. I would do another order.
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Response from 1001hobbies
Thank you for your recommendation despite the delay in delivery! We take note of your feedback and are working to improve our service. We would be delighted to serve you again for future orders. We hope to see you soon!
J
Jerome H.
Rating: 5 out of 5
following a purchase from 26/05/2024
Fast and reliable ordering, fair prices. Reference site
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Response from 1001hobbies
Thank you for your positive feedback! We are delighted that you have found our service fast and reliable, with fair prices. We aim to be your reference site for all your needs. See you soon for new orders!
A
Andreas F.
Rating: 5 out of 5
following a purchase from 22/05/2024
Got everything, even rarer models, only had problems at the beginning when ordering, which were resolved with support.
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Response from 1001hobbies
That's great to hear! We're glad you received everything, including rarer models. We apologize for the initial problems with the order, but we are glad that our support team was able to help you. Thank you for your trust and patience! If you have any further questions or concerns, please let us know. MERCI
E
ettore C.
Rating: 4 out of 5
following a purchase from 07/05/2024
WELL DONE SITE, WIDE SELECTION, PITY ABOUT THE SLIGHTLY ABOVE AVERAGE PRICES
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Response from 1001hobbies
Thank you so much for your feedback! We are happy that you find our site well done and with a wide selection. We take note of your comment about the prices and will try to improve. Thanks again and see you soon for more purchases!
P
Peter J.
Rating: 5 out of 5
following a purchase from 12/06/2024
excellent. slightly longer delivery time, which was not a problem for us.
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Response from 1001hobbies
We are pleased to hear that! We regret the slightly longer delivery time, but are glad to know that it was not a problem for you. Thank you for your understanding and patience! If you have any further questions, please do not hesitate to contact us.
M
michel C.
Rating: 4 out of 5
following a purchase from 04/06/2024
very clear site
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Response from 1001hobbies
Thank you very much for your positive feedback on the clarity of our site! We are constantly working to improve its presentation to make your experience even better. Your feedback is invaluable in helping us to continually improve! See you soon!
R
Riccardo F.
Rating: 5 out of 5
following a purchase from 05/06/2024
all ok
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Pierre L.
Rating: 5 out of 5
following a purchase from 17/06/2024
Everything went smoothly from order to delivery. Don't change a thing.
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Response from 1001hobbies
Great to hear that everything went smoothly from order to delivery! Thanks for your encouragement, we'll keep up the good work! See you soon for more positive experiences!
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patrick M.
Rating: 5 out of 5
following a purchase from 17/06/2024
perfect
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Response from 1001hobbies
🥰
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Nicolas O.
Rating: 4 out of 5
following a purchase from 14/06/2024
Complies with my order.
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Response from 1001hobbies
Perfect! We always make sure that your order is exactly what you ordered. See you soon for more purchases!
M
Michaël G.
Rating: 5 out of 5
following a purchase from 07/05/2024
Fine
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Edorta A.
Rating: 5 out of 5
following a purchase from 12/05/2024
Okay, I hope the modeler I gave it to will like it.
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Response from 1001hobbies
I'm sure the modeler you've given it to will love it - I hope he or she enjoys the gift! Thank you for choosing us to give that special gift!
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Eric B.
Rating: 5 out of 5
following a purchase from 27/05/2024
Fast delivery once material is available from supplier
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Response from 1001hobbies
Of course we do! We ensure prompt delivery as soon as the material is available from our supplier. Stay tuned for the latest updates! See you soon!
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Edy H.
Rating: 5 out of 5
following a purchase from 13/06/2024
Good and clear
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Response from 1001hobbies
That's great to hear! We're glad you find our website good, uncluttered and clear. Thank you for your positive feedback! If you have any questions or need help with anything, feel free to let us know. We'll be happy to help!
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joseph S.
Rating: 4 out of 5
following a purchase from 19/05/2024
Plenty of choice
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Response from 1001hobbies
Hey, it's great to know that you've noticed our wide selection! We've got over 150,000 items and we're adding to it all the time! See you soon!