Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 124 published reviews

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

F
Francis B.
Rating: 4 out of 5
following a purchase from 24/08/2024
Quality products, sometimes hard to find. Great, but delivery times are long, especially for my latest orders. I'm still waiting for an order I placed several weeks ago.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you appreciate the quality of the products. We understand that delivery times can be frustrating, especially when they are longer than expected. Please don't hesitate to contact us at the address given to track your current order. We do our best to improve this service!
R
Rpoint R.
Rating: 5 out of 5
following a purchase from 11/09/2024
Good
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Response from 1001hobbies
Glad to hear that! If you have any questions or need assistance, feel free to ask!
A
Alain D.
Rating: 5 out of 5
following a purchase from 26/08/2024
Impeccable service and easy contact.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you had a positive experience. Please don't hesitate to come back to us if you need any help or advice.
E
Eric C.
Rating: 5 out of 5
following a purchase from 04/09/2024
Always perfect thanks to all
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Response from 1001hobbies
Thank you for your loyalty! We are happy to know that everything is always perfect. See you soon for your next order!
V
Véronique M.
Rating: 5 out of 5
following a purchase from 28/07/2024
Nice items, fast and efficient shipping, I would not hesitate to order again.
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Response from 1001hobbies
Thank you so much for your feedback! We're delighted that you found some nice items and that delivery was quick. We look forward to seeing you again for your next order!
S
Stephane D.
Rating: 5 out of 5
following a purchase from 10/08/2024
fast, well-packaged delivery
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Response from 1001hobbies
Thank you for your feedback! We're glad the delivery was quick and that your package was well packed. See you soon for your next order!
C
Christian G.
Rating: 5 out of 5
following a purchase from 12/09/2024
Good reproduction of the originals, very fair price and fast delivery, thanks to the whole team!
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that you are satisfied with the reproduction and our service. Don't hesitate to come back for your next orders, we'll be happy to help you again!
V
Valder J.
Rating: 5 out of 5
following a purchase from 08/09/2024
Very good for a first order.
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Response from 1001hobbies
Glad your first order went well! We also hope to see you soon for a second one. If you need help with your next order, we're here to help!
C
Corinne R.
Rating: 5 out of 5
following a purchase from 11/09/2024
Meets my expectations
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Response from 1001hobbies
Great! We're delighted that everything is as you expected. If you have any other requirements, please let us know!
J
Jean Philippe B.
Rating: 5 out of 5
following a purchase from 02/09/2024
Easy, fast and efficient! Everything was perfect, thank you!
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Response from 1001hobbies
Awesome! We love to hear that your experience was perfect. Thank you for your confidence, and don't hesitate to come back for other orders!
B
Bernard B.
Rating: 4 out of 5
following a purchase from 05/09/2024
Good reactivity following a delivery error
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Response from 1001hobbies
Thank you for your feedback! We're pleased that our responsiveness was able to resolve your delivery issue. If you need any further assistance, please don't hesitate to contact us!
C
Carolin T.
Rating: 5 out of 5
following a purchase from 04/09/2024
Fast delivery, no problems
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that the delivery was quick and that there were no problems. We look forward to welcoming you back soon!
F
Frédéric L.
Rating: 4 out of 5
following a purchase from 11/09/2024
performance as expected
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Response from 1001hobbies
Great! Glad to hear everything turned out the way you wanted. If you have any other projects in mind, don't hesitate to come back to us!
C
Clément V.
Rating: 5 out of 5
following a purchase from 30/08/2024
Perfect
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Response from 1001hobbies
Thank you so much! We're so glad everything was perfect for you! Don't hesitate to come back if you need anything. We hope to see you soon!
J
Jean V.
Rating: 5 out of 5
following a purchase from 20/08/2024
low low
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S
Serge R.
Rating: 5 out of 5
following a purchase from 06/09/2024
SPEED, EFFICIENCY, AVAILABILITY, WELL DONE TO THE WHOLE TEAM.
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Response from 1001hobbies
Thank you very much for your compliments! We are delighted that our speed, efficiency and availability have satisfied you. The team is motivated by your positive feedback. See you soon for new orders!
S
Stefanie P.
Rating: 5 out of 5
following a purchase from 09/09/2024
Fast, uncomplicated and absolutely perfect goods. Absolutely great. Thank you very much
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Response from 1001hobbies
Thank you very much for your kind words! We are very pleased that everything went quickly and smoothly and that you are absolutely satisfied with the goods. Thank you very much and we look forward to your next order!
L
Laurent R.
Rating: 5 out of 5
following a purchase from 25/08/2024
very good, with a wide selection of models and well-packaged parcels
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that you appreciate our wide choice of models and the quality of our packaging. Don't hesitate to come back for your next orders!
M
Michel L.
Rating: 3 out of 5
following a purchase from 10/07/2024
Big delivery problem: products delivered to a relay address that no longer exists when they should have been delivered to my home as specified in my order.
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Response from 1001hobbies
We're sorry to hear about this delivery problem.
K
Kevin S.
Rating: 5 out of 5
following a purchase from 09/05/2024
I received pre-ordered Star Wars Vintage figures in perfect condition.
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Response from 1001hobbies
Great news! Vintage Star Wars figurines are truly iconic! May the Force be with you in your next collecting adventures!
O
Olivier P.
Rating: 5 out of 5
following a purchase from 07/09/2024
Perfect delivery, on time.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that your delivery was impeccable and on time. See you soon for your next orders!
P
Pierre C.
Rating: 5 out of 5
following a purchase from 11/08/2024
Easy to navigate.very large selection impeccable finishes
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Response from 1001hobbies
Thank you for your praise! We're delighted that you found it easy to navigate and that you appreciate our wide selection and quality finishes. See you soon for your next orders!
D
Dominique H.
Rating: 5 out of 5
following a purchase from 07/09/2024
lots of choice, fast delivery, quality brands
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Response from 1001hobbies
Thank you for your feedback! We're glad you appreciate our wide selection, fast delivery and quality brands. See you soon for new discoveries!
E
Emmanuel S.
Rating: 5 out of 5
following a purchase from 19/08/2024
Perfect
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Response from 1001hobbies
Thank you very much! It's always a pleasure to receive positive feedback. See you soon!
D
Dominique T.
Rating: 5 out of 5
following a purchase from 01/09/2024
Nothing to say, it's perfect.
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Response from 1001hobbies
Thank you so much for your feedback! We are delighted that everything is perfect. See you soon for your next orders!
M
Marco S.
Rating: 5 out of 5
following a purchase from 08/09/2024
Everything was great, site, navigation, shipping and packaging.
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Response from 1001hobbies
Thank you for your feedback! We're glad you're happy with the entire experience, from navigation to shipping and packaging. We look forward to your next order!
T
Thierry T.
Rating: 4 out of 5
following a purchase from 17/08/2024
It's a pity that the safety instructions are stuck on the paint can references.
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Response from 1001hobbies
We understand your frustration with the safety instructions on the paint cans. Thank you for bringing this to our attention, and please know that we will take your feedback into account to improve our service. Your satisfaction is important to us!
T
Thomas P.
Rating: 5 out of 5
following a purchase from 28/08/2024
Top!
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S
Sebastien K.
Rating: 1 out of 5
following a purchase from 08/09/2024
Package very badly packed
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Response from 1001hobbies
We're sorry to hear that your parcel was very poorly packed. Please be assured that we are taking your request into account and will work to improve this aspect. Thank you for letting us know!
A
Alarcon C.
Rating: 4 out of 5
following a purchase from 20/08/2024
nothing more to say than that it's great and easy to navigate. What I regret is that I can't find any of your models when they're available from your competitors. I hope it's possible to order them. Many thanks
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that you found it easy to navigate. If you can't find the model you're looking for, please contact us to see if it's available. We do our best to expand our selection. Thanks again and see you soon!
M
Michael H.
Rating: 5 out of 5
following a purchase from 05/09/2024
Excellent and very fast delivery :)
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Response from 1001hobbies
Thank you for your positive feedback! We are very pleased that you are satisfied with the fast delivery. We hope to welcome you back soon!
J
Joseph S.
Rating: 4 out of 5
following a purchase from 03/09/2024
ok c très bien
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Response from 1001hobbies
Thank you very much! We're glad you like it. Please don't hesitate to contact us if you have any further questions or requirements. See you soon!
Y
Yann G.
Rating: 3 out of 5
following a purchase from 06/09/2024
fast delivery.but you're still an expensive site overall for 1/72 figures (compared with other French and foreign sites).
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the delivery was quick. We understand your concerns about price and we always work to offer the best value for money. We value your feedback. See you soon!
Z
Zoubir C.
Rating: 5 out of 5
following a purchase from 05/09/2024
!! tres bien !! super !!
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Response from 1001hobbies
Thank you so much! We're so glad everything is great! See you soon!
R
Raphael L.
Rating: 1 out of 5
following a purchase from 02/08/2024
Waited a month for a damaged figure
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Response from 1001hobbies
We are very sorry that your figurine has arrived damaged. Please send us photos of the damage to our e-mail address so that we can resolve the incident quickly. We want to make sure that you receive a suitable solution and apologize again for the inconvenience.
M
Marc M.
Rating: 5 out of 5
following a purchase from 05/09/2024
very fast delivery
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Response from 1001hobbies
Thank you for your feedback! We're delighted with the speed of delivery. See you soon for your next orders!
P
Philippe S.
Rating: 3 out of 5
following a purchase from 08/08/2024
Delivery time not as advertised. Unpleasant customer service, since we are dealing with a computer and not a physical person; as a result, my request for information could not be met.
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Response from 1001hobbies
We are sorry to hear that your delivery was not on time and that you did not have a good experience with our customer service. To better understand your situation, could you please send us some photos to the following address: [email protected]? This will help us to improve our services. Thank you for your understanding!
H
Heribert G.
Rating: 5 out of 5
following a purchase from 28/08/2024
perfect
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Philippe T.
Rating: 5 out of 5
following a purchase from 14/08/2024
Everything was perfect
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Response from 1001hobbies
Thank you for your feedback! We are delighted that everything was perfect. See you soon for your next orders!
S
Sonja E.
Rating: 4 out of 5
following a purchase from 18/08/2024
Everything worked well, only 2 items were unfortunately already sold out, which could still be added to the order.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the ordering process worked well. We apologize for the inconvenience regarding the sold out items. We are constantly working to refresh our range. Please do not hesitate to contact us if you have any questions or suggestions!