1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
All reviews
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Matthijs L.
Rating: 2 out of 5
following a purchase from 23/01/2024
The site was ok, but the delivery and customer service is worse than I have ever seen. Waited 6 months for all my products to arrive, and when I tried to get all but 1 product shipped after a few months of waiting, suddenly half the products were no longer available and I had to wait months more.
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Response from 1001hobbies
Hello, We apologize for the delay you experienced with your order. We understand your frustration and regret the inconvenience. We have split the shipment of your order in order to deliver all the products you ordered as quickly as possible. If you have any other problems or need further assistance, please do not hesitate to contact us via email . We are here to help you. Best regards, The 1001 Hobbies team
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Lucas L.
Rating: 4 out of 5
following a purchase from 04/06/2024
works
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Alexandre C.
Rating: 4 out of 5
following a purchase from 19/06/2024
Fine
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Patrick P.
Rating: 5 out of 5
following a purchase from 19/06/2024
Good information on delivery times and delays
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Response from 1001hobbies
Hello, Thank you for your message! We'll do our best to deliver quickly...
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Luis Eduardo P.
Rating: 5 out of 5
following a purchase from 20/06/2024
Very happy, purchase went well, fast shipping.
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Response from 1001hobbies
Great! We're glad to hear that you're very happy with your purchase and that the shipping was fast - thanks for sharing your positive experience! Regards, 1001 Hobbies Team
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Dianne V.
Rating: 5 out of 5
following a purchase from 26/06/2024
Nice that it is delivered quickly
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Response from 1001hobbies
That's great to hear! Thanks for your feedback! If you have any more questions or need help with anything, please feel free to let us know. Kind regards,
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Vincent L.
Rating: 3 out of 5
following a purchase from 24/06/2024
TRONE GUARD VEULE - OK Cadian Command Squad - :-[ /!\Not like the first image(new edition)/!\ but the last two(previous edition).
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Response from 1001hobbies
Thank you for your comment In order to better understand and solve this problem, could you please send us photos of the products you have received to the following address: [email protected] We are committed to providing you with fast and efficient assistance.
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Philippe I.
Rating: 5 out of 5
following a purchase from 27/06/2024
CORRESPONDS TO MY REQUEST
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Erik G.
Rating: 5 out of 5
following a purchase from 19/06/2024
Clear site, good selection and fast and correct delivery.
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Response from 1001hobbies
That sounds great! Thanks for your positive feedback! If you have any further questions or need assistance, please feel free to let us know. Kind regards,
D
Denis P.
Rating: 3 out of 5
following a purchase from 21/06/2024
I'd like to see the parcel tracking again, you've accustomed me to better. Otherwise, there's nothing wrong with the product.
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Jose D.
Rating: 4 out of 5
following a purchase from 25/06/2024
Fast delivery. Wide assortment
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Response from 1001hobbies
Good to know! We have a wide assortment and we're glad we were able to make a quick delivery for you. thanks for your positive feedback!
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Luc T.
Rating: 5 out of 5
following a purchase from 12/06/2024
Top value for money.
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Massimo M.
Rating: 4 out of 5
following a purchase from 06/06/2024
All OK. Only a small smudge on the mode of the package. Little protected . But in essence , reliable !
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Response from 1001hobbies
Thank you for your feedback! We are happy that everything went well. We apologize for the small smudge in the packing method and appreciate your feedback on our reliability. If you need additional assistance or have any other questions, please feel free to contact us. Sincerely, The 1001 Hobbies Team
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Herbin B.
Rating: 5 out of 5
following a purchase from 18/06/2024
All well received!
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Patrice L.
Rating: 5 out of 5
following a purchase from 15/06/2024
Simple, efficient, well-stocked
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Udo K.
Rating: 5 out of 5
following a purchase from 10/06/2024
It couldn't have been better! Gladly again!
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Response from 1001hobbies
We are very pleased to hear that! Thank you very much for your great feedback! We are already looking forward to your next visit. Best regards,
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Michel V.
Rating: 5 out of 5
following a purchase from 17/06/2024
The person answering the phone was friendly and efficient, and the seller was trustworthy.
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Thierry R.
Rating: 1 out of 5
following a purchase from 01/02/2024
No information on the delivery delay and a laconic e-mail on the obligations of the buyer who placed the order....bref minimum service...
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Michel A.
Rating: 2 out of 5
following a purchase from 25/06/2024
Nicely priced Frieza second form could buy, only the packaging of the figure was completely broken (and there were also parts of the packaging missing) but the shipping box was completely good and new. So there is deliberately a broken packaging sent, if I had received extra discount I would not have cared so do other websites. But in this way it is a bit of a nasty experience, buying something new that looks like it has been played with. For the rest a nice webshop hear!
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Response from 1001hobbies
Thank you for your feedback and kind words. We are sorry to hear that the packaging of the Frieza Second Form you purchased was damaged. This should not be happening. Please send us pictures of the damaged packaging and the figure to [email protected] so we can investigate the problem and help you. We apologize for the inconvenience and would like to find a solution that meets your expectations. Best regards The 1001 Hobbies team
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Felix L.
Rating: 4 out of 5
following a purchase from 22/06/2024
I personally liked the site and the store.
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Response from 1001hobbies
I'm so glad to hear it! Thank you for your support and for sharing your positive experience with us! We're here for you at 1001 Hobbies!
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Evert E.
Rating: 3 out of 5
following a purchase from 26/06/2024
Does not match the picture on the box.
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Response from 1001hobbies
Thank you for your comment. We are sorry to hear that the product does not match the picture on the package. Please send us pictures of the product you received to [email protected] so we can investigate the problem and help you. We apologize for the inconvenience and look forward to helping you. Best regards, The 1001 Hobbies team
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Denis M.
Rating: 5 out of 5
following a purchase from 21/06/2024
Site navigation: improved ergonomics.
Order received quickly.
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Jean Marie B.
Rating: 5 out of 5
following a purchase from 27/06/2024
Very good and fast
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Pierre R.
Rating: 5 out of 5
following a purchase from 25/06/2024
Package delivered within 48 hours and as ordered. The service was perfect
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Claudio B.
Rating: 4 out of 5
following a purchase from 17/06/2024
Hello everyone. the item just purchased is great. and the delivery was very fast. congratulations to the staff.
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Response from 1001hobbies
Hi everyone, Thank you very much for your positive feedback! We are happy that the item purchased is great and the delivery was fast. Kudos go out to all the staff! L'équipe vous remercie sincèrement depuis la France. If you have any other questions or need assistance, please do not hesitate to contact us. Best regards, The 1001 Hobbies team.
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Sébastien S.
Rating: 5 out of 5
following a purchase from 17/06/2024
Nice product, careful shipping, thank you
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Simone P.
Rating: 1 out of 5
following a purchase from 13/06/2024
I've already explained everything in the last e-mail.
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Francesco D.
Rating: 5 out of 5
following a purchase from 21/06/2024
Tutto O.K.
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Response from 1001hobbies
Thank you for your message and best regards!
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Loic S.
Rating: 5 out of 5
following a purchase from 20/06/2024
Smooth navigation thanks to filters
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Sylvain Q.
Rating: 5 out of 5
following a purchase from 25/06/2024
Fast and efficient, nothing more to say
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Pascal B.
Rating: 5 out of 5
following a purchase from 24/06/2024
Fast shipping. I have never been disappointed so far.
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Alessio M.
Rating: 1 out of 5
following a purchase from 15/04/2024
Unfortunately negative review, ordered and paid for 3 items I only received 1 item, I was told they lost my order but to date I have not received anything of the remaining order!!!
To my emails I get no response!!!
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Response from 1001hobbies
We are very sorry for the inconvenience you experienced. We have not received any emails from you. Please contact us at [email protected] to resolve this situation and make sure you receive what you are owed. We are here to help you and to resolve this situation as soon as possible. Sincerely, The 1001 Hobbies team.
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Iñigo A.
Rating: 5 out of 5
following a purchase from 13/06/2024
Everything went well and the products correspond to what was expected.
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Response from 1001hobbies
Great! Everything went well and the products are as expected, thank you for your positive feedback, see you soon at 1001 Hobbies!
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Bucher C.
Rating: 5 out of 5
following a purchase from 02/06/2024
I can really recommend this company!
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Response from 1001hobbies
That's great to hear! Thank you for your recommendation! If you have any further questions or need support, we will be happy to help you. Best regards,
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Philippe D.
Rating: 5 out of 5
following a purchase from 24/06/2024
Order conformed and received promptly
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Henk B.
Rating: 4 out of 5
following a purchase from 17/06/2024
the layout is pleasant
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Response from 1001hobbies
Thank you very much for your feedback! We're glad you like the ease of use. If you have any other suggestions or questions, please let us know. Kind regards,
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Willem L.
Rating: 1 out of 5
following a purchase from 25/05/2024
Sloppy shipping. Received very late
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Response from 1001hobbies
We are sorry to hear that the delivery was disrupted and delayed. We apologize for the inconvenience. We will do our best to make sure this does not happen again. Kind regards,
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Cindy D.
Rating: 5 out of 5
following a purchase from 21/06/2024
Received in very good condition and perfect packaging.
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Jean Philippe C.
Rating: 5 out of 5
following a purchase from 23/06/2024
Great selection, on-time delivery. Great job!
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Response from 1001hobbies
Thank you very much! We are delighted that you liked our wide selection and that the delivery was on time. Congratulations on your choice! See you soon for new discoveries on our site!
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Glenn K.
Rating: 5 out of 5
following a purchase from 09/06/2024
Neat delivery
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Response from 1001hobbies
Thank you so much for your feedback! Glad to hear the delivery was neat
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