Reviews 1001hobbies

4.2/5
★★★★☆
based on 39903 reviews published

Latest customer reviews

5 /5
★★★★★

As always, everything is perfect. Thank you very much.

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Miguel F.
purchased on 27/02/2024
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Answer from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
5 /5
★★★★★

Easy navigation and excellent service. Thank you very much.

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Miguel F.
purchased on 03/03/2024
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Answer from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
5 /5
★★★★★

Everything as it should be. delivered quickly, no problems. top

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Wolfgang S.
purchased on 13/03/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

TBien.

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Didier R.
purchased on 11/03/2024
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5 /5
★★★★★

Very good delivery times

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François M.
purchased on 04/04/2024
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5 /5
★★★★★

I am used to ordering from you.nickel fast efficient.

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Gregoire C.
purchased on 30/03/2024
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Answer from 1001hobbies
Dear Grégoire Hello, We are delighted to know that you are used to ordering from us and that you are satisfied with our services. Your loyalty and satisfaction are very important to us, and we are grateful for your continued trust. We look forward to serving you again. Yours faithfully
3 /5
★★★☆☆

I placed my order 3 weeks ago, and first you tell me that my order will be delivered soon, then you send me an email telling me that my parcel has not yet been shipped. I'm worried about the reliability of your service,

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Patrick C.
purchased on 24/03/2024
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3 /5
★★★☆☆

It's hard to give an opinion when you're not told what it's about. On the seller's site? The online ordering process? Shipping? The delivery? The goods purchased?

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Robert C.
purchased on 05/04/2024
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4 /5
★★★★☆

Very fast

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Christophe A.
purchased on 10/03/2024
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5 /5
★★★★★

Very good site

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Patrick V.
purchased on 12/03/2024
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3 /5
★★★☆☆

Fast shipping - competitive prices

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Patrick P.
purchased on 10/03/2024
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5 /5
★★★★★

Very good, good after-sales service. Pleasant, conscientious salespeople.

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Yann B.
purchased on 12/03/2024
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5 /5
★★★★★

ALL VERY PROFESSIONAL AND THE DELIVERY TIME WAS VERY REASONABLE, ONLY THAT SEUR DID NOT SEND IT TO MY HOUSE I HAD TO TRAVEL 40 KM TO PICK IT UP. OTHERWISE VERY WELL

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Jose Ignacio J.
purchased on 30/03/2024
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Answer from 1001hobbies
Dear customer Thank you for sharing your experience with us. We are glad that you found our service professional and that the delivery time was reasonable. We regret that the carrier did not deliver your package as expected. We understand that this may have caused inconvenience and apologize for the inconvenience caused. Please note that our policy is to use a delivery point close to your delivery address, unless it is not available. In this case, we will do our best to keep you informed and find the best possible solution. We thank you for your understanding and patience. If you have any further questions or concerns, please do not hesitate to contact us. We are here to help you.
4 /5
★★★★☆

The delivery time was longer than indicated.

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Bart Jan W.
purchased on 26/03/2024
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
5 /5
★★★★★

Great

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Fernando C.
purchased on 24/03/2024
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Answer from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
5 /5
★★★★★

I've always been satisfied, so there's nothing to complain about.

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Christian S.
purchased on 30/03/2024
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5 /5
★★★★★

Fast delivery. Product as expected. Thank you.

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Murat A.
purchased on 23/03/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

Package arrived on the promised date, in good condition.

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Sabryna L.
purchased on 06/02/2024
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5 /5
★★★★★

Fun site, fast delivery

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Nathalie J.
purchased on 04/04/2024
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4 /5
★★★★☆

The parts still have to be assembled!...

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Jean-sebastien C.
purchased on 26/03/2024
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5 /5
★★★★★

Perfect

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Marc J.
purchased on 19/03/2024
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5 /5
★★★★★

Excellent. A slight mix-up on an order earned me a nice bonus gift, even though I hadn't asked for anything. Thank you so much!

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Bernard G.
purchased on 07/03/2024
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5 /5
★★★★★

Hello 1001hobbyes team, navigation page very easy and very clear, a small downside put the number of items still available because when placing my order I was restricted in quantity, otherwise delivery on time, products well packaged, on this see you later for a next order. Maquettistement vôtre ...

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Jean-jacques L.
purchased on 17/03/2024
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5 /5
★★★★★

All good parcel arrived after some time after ordering

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Pierantonio G.
purchased on 19/03/2024
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5 /5
★★★★★

...........

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Jose M.
purchased on 21/03/2024
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Answer from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
5 /5
★★★★★

Fine web site with good search capabilities.

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Henk S.
purchased on 28/03/2024
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
5 /5
★★★★★

Super all

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Saprykin O.
purchased on 15/03/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are very pleased to hear that you are satisfied with your purchase. If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help! Yours sincerely,
1 /5
★☆☆☆☆

Delivery much too late and then also wrong article delivered Poor communication with English speaking staff

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Jos V.
purchased on 20/03/2024
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
5 /5
★★★★★

Reliable information on products in stock; competitive prices; correct delivery times.

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Gérard S.
purchased on 02/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Good site

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Stephane V.
purchased on 17/03/2024
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5 /5
★★★★★

Fast delivery and package in good condition.

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Ewen G.
purchased on 28/03/2024
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4 /5
★★★★☆

Good contact, good products

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Patrice G.
purchased on 14/03/2024
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5 /5
★★★★★

Very satisfied. Webshop is clear to navigate and delivery was fast

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Aaron B.
purchased on 10/03/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are very satisfied with your experience. It's great to know that you were able to navigate our online store easily and that delivery was quick. If you have any further questions or need assistance, please do not hesitate to contact us. We are always ready to serve you!
3 /5
★★★☆☆

Hello, what surprises me on your site is that as soon as the order is placed you debit my account, while on other sites, I am debited when I receive the goods.

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Gerard B.
purchased on 06/03/2024
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5 /5
★★★★★

Fast shipping and careful packaging

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Jean-michel B.
purchased on 18/03/2024
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5 /5
★★★★★

Very good product. Many thanks to the whole team.

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Eric H.
purchased on 06/03/2024
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5 /5
★★★★★

The navigation is going well. Viewing and searching can take quite a while,but the delivery is again perfect.

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Bertus A.
purchased on 26/02/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad to hear that navigation is running smoothly and that delivery went perfectly again. We appreciate you taking the time to share your experience with us. If you have any further questions or need assistance, please don't hesitate to contact us. We are always here for you!
5 /5
★★★★★

All is OK

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Fernand B.
purchased on 13/03/2024
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5 /5
★★★★★

Figurine that my son had and which completed a collection. Unfortunately it broke and I could only find it on 1001hobbies . Thanks

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Valerie B.
purchased on 06/03/2024
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1 /5
★☆☆☆☆

My questions have not been answered and due to incorrect delivery I have not yet received any feedback on the exchange, what happens next?

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Christian S.
purchased on 08/03/2024
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Answer from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.