Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
L
Loic C.
Rating: 4 out of 5
following a purchase from 27/04/2024
no comment
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
F
Fernando M.
Rating: 5 out of 5
following a purchase from 20/05/2024
Very professional .merci
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
R
Robert H.
Rating: 5 out of 5
following a purchase from 05/04/2024
I like the response time and always get a quality product
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
R
Rene V.
Rating: 3 out of 5
following a purchase from 07/05/2024
Delivery took quite long ( no communication about it ) - Other than that everything okay - Well Packaged too !
Translated reviews
C
christian V.
Rating: 5 out of 5
following a purchase from 25/04/2024
all good,
Translated reviews
Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
A
Alain D.
Rating: 5 out of 5
following a purchase from 16/04/2024
I was completely satisfied with the customer service.
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
R
ROB V.
Rating: 3 out of 5
following a purchase from 29/04/2024
No clarity when package receipts would arrive, delivery date kept getting pushed back.Finally received package well packed, but took week.
Translated reviews
J
Juan M.
Rating: 5 out of 5
following a purchase from 19/04/2024
It arrived perfectly and in the time I was told, very happy with the purchase.
Translated reviews
Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
G
Giuseppe M.
Rating: 5 out of 5
following a purchase from 01/05/2024
All ok
Translated reviews
Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
H
herve D.
Rating: 5 out of 5
following a purchase from 04/05/2024
ras continue like this
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
C
Christian A.
Rating: 5 out of 5
following a purchase from 28/04/2024
Ordered and delivered super fast!
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
M
Marco S.
Rating: 4 out of 5
following a purchase from 09/04/2024
If you don't have a product in stock to ship within the given timeframe let the customer know right away or write it in the item description to let them know that the timeframe might be longer. Good at responding quickly and thoroughly to emails though.
Translated reviews
Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
M
Mario M.
Rating: 5 out of 5
following a purchase from 06/04/2024
A very good online store where you can find everything. From the selection to the order and delivery to my home, everything was PERFECT. 5 stars
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Antje W.
Rating: 5 out of 5
following a purchase from 22/04/2024
Order went well, delivery on the specified date and a good price. Everything was perfect.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
K
Kris S.
Rating: 1 out of 5
following a purchase from 09/04/2024
Number of parts not received and also still have not had money back.
Translated reviews
A
Aime P.
Rating: 1 out of 5
following a purchase from 22/04/2024
It all took too long I got at least 2 or 3 messages your order will be delivered today, and then some later our apologies there is something intervened 1 time I can understand it but several times come on hey guys play with someone else's feet . And of course I'm in a bad mood on 1001 . No they should not knock on my door anymore there are plenty of serious traders.
Translated reviews
J
Jan V.
Rating: 5 out of 5
following a purchase from 19/05/2024
Super fast delivery, wide choice
Translated reviews
L
Leonarde F.
Rating: 5 out of 5
following a purchase from 14/05/2024
To see my grandson's eyes light up at your collections speaks volumes about the quality of your products. Well done! I'll definitely be back.
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
L
Laurent V.
Rating: 5 out of 5
following a purchase from 29/04/2024
Easy ordering, fast delivery niclel
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
J
jerome L.
Rating: 3 out of 5
following a purchase from 27/04/2024
Error on an ordered article, a reference of paint was delivered instead of the one I had ordered, no refund but a credit of 5 €...not great, it just covers the shipping costs.
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
E
Eric C.
Rating: 4 out of 5
following a purchase from 18/04/2024
Plenty of choice, attention to price and packaging.
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
D
Didier R.
Rating: 5 out of 5
following a purchase from 19/05/2024
Everything was perfect.
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
H
Hervé S.
Rating: 5 out of 5
following a purchase from 22/05/2024
Pick Up delivery took almost 24 hours. That's why I'm giving it top marks. On the other hand, in my order, I found an item that was much cheaper, even with cross-border shipping, on a Belgian site with the same reputation as yours. But since I didn't compare all the items, I'll let it slide as an exception, and won't hold it against you...
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
B
Bernard D.
Rating: 5 out of 5
following a purchase from 13/05/2024
Seriousness in order processing. Exemplary follow-up. To be recommended.
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
S
Simon K.
Rating: 4 out of 5
following a purchase from 23/04/2024
Great site. Fast delivery.
Translated reviews
M
MARCO C.
Rating: 2 out of 5
following a purchase from 01/05/2024
In my experience. On the website the specifications of the product are given loosely. I happened to buy a board game but it was not in Italian, but French. I wanted to make the return but on the site I couldn't find the page for that.
Translated reviews
M
maarten S.
Rating: 5 out of 5
following a purchase from 04/05/2024
Clear and product meets expectations
Translated reviews
J
Joaquín R.
Rating: 5 out of 5
following a purchase from 12/05/2024
I am already assembling the ship, I am putting led light inside, it will be illuminated by all the windows, I have done this in other ship models and they look nicer.
Translated reviews
Response from 1001hobbies
Looks like an exciting project. Adding LED lights inside the boat to illuminate all the windows is a great idea. Not only would it add a touch of realism, but it would also highlight the details of the model, making it even more impressive. We can't wait to see the final result of your work. Feel free to share photos when you've finished it.
L
Loic C.
Rating: 5 out of 5
following a purchase from 15/05/2024
no comment
Translated reviews
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
J
jeff C.
Rating: 5 out of 5
following a purchase from 19/04/2024
order delivered on time.
Translated reviews
L
Luc S.
Rating: 5 out of 5
following a purchase from 14/04/2024
Very satisfied;
Translated reviews
J
Jean Pascal D.
Rating: 5 out of 5
following a purchase from 15/05/2024
Time limit
Translated reviews
J
Jost F.
Rating: 5 out of 5
following a purchase from 11/05/2024
Everything is fine, gladly again.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
I
I. G.
Rating: 5 out of 5
following a purchase from 11/05/2024
Just right
Translated reviews
O
Olivier B.
Rating: 4 out of 5
following a purchase from 05/05/2024
Communication out of sync with colissimo delivery.
Translated reviews
G
Gerd R.
Rating: 5 out of 5
following a purchase from 13/05/2024
Everything as ordered, gladly again
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Jean V.
Rating: 5 out of 5
following a purchase from 09/05/2024
it's perfect, correct price, fast shipping, good quality model.
Translated reviews
D
Domenico N.
Rating: 1 out of 5
following a purchase from 06/03/2024
Missing product for an order, I ask for a refund and after a month and numerous emails they tell me that the bank wants my documents, not having paid through any bank I ask which bank they refer to but they never replied
Translated reviews
G
Geoffrey P.
Rating: 3 out of 5
following a purchase from 05/04/2024
I was a bit scared because my parcel was notified as having been picked up by the recipient at my Relay point, which I hadn't done. When I got there, of course, my parcel was nowhere to be found, but fortunately another bookseller/point relay called to tell me that if I didn't come to collect my parcel, it would be sent back to the sender. I went straight there and luckily it was my order. I'm not pointing the finger at the website, but at the delivery companies, who are more and more often making a mockery of things. But all's well that ends well in my case.
Translated reviews
Response from 1001hobbies
Thank you for taking the time to share your experience with us. We're sorry to hear about the inconvenience you experienced with the delivery of your package. We fully understand your frustration with this stressful situation. However, we would like to reassure you that we take the quality of our service very seriously and work closely with our delivery partners to minimize such incidents. We will pass on your comments to the delivery companies concerned in order to improve this process. We're delighted that everything went smoothly and that you were finally able to collect your order. Your satisfaction is very important to us and we hope that this kind of problem will not occur again in the future. Thank you again for your understanding and patience. Please don't hesitate to contact us if you need any help or have any other questions.
W
Wolfgang S.
Rating: 5 out of 5
following a purchase from 19/04/2024
Fast delivery
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
We use cookies for audience measurement and improving user experience.
English 