English 
M
Rating: 4 out of 5
A little, but in the end very happy
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
R
Rating: 5 out of 5
Modeling professionals
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
L
Rating: 5 out of 5
Item received quickly and reliably.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 5 out of 5
Smooth process from purchase to delivery. No problems
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
F
Rating: 1 out of 5
Long delivery times are fine. If the buyer knows this BEFORE placing the order, there's no problem - the purchase is made with full knowledge of the facts. I find it very regrettable to be informed of the delivery time AFTER payment of the order, and moreover by messages that do not indicate any date. Yours faithfully
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Response from 1001hobbies
Dear Customer, Thank you for your feedback and we fully understand your concern regarding the communication of delivery times. We sincerely apologize for any confusion or frustration this may have caused. We take your feedback very seriously and are committed to improving our communication process to ensure complete transparency from the very beginning of your shopping experience. Your satisfaction is our top priority. We are currently working on solutions to inform our customers of delivery times from the moment they place their order, ensuring a smoother and more transparent shopping experience. In the meantime, we invite you to contact us directly with any questions or concerns you may have about your order. We're here to help and to provide you with the best possible service. Once again, please accept our sincerest apologies for any inconvenience this may have caused. We greatly appreciate your feedback and patience as we work to resolve this issue.
S
Rating: 5 out of 5
Order OK
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S
Rating: 5 out of 5
Catalog is fine
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
N
Rating: 5 out of 5
Top, gladly again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
G
Rating: 5 out of 5
nothing to say all ok
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
J
Rating: 5 out of 5
delivery is always quick, even for trans-Atlantic shipping. Selectyion is very good, and availability is usually good.
Response from 1001hobbies
James Thank you for taking the time to share your positive experience with us. We're delighted to hear that you have consistently received quick delivery, even for trans-Atlantic shipping. Ensuring timely delivery, regardless of distance, is one of our top priorities, and we're glad to know that we've been successful in meeting your expectations. We're also pleased to hear that you find our selection to be very good and that availability is usually excellent. Offering a wide range of products and ensuring their availability is important to us, and we're thrilled that it has contributed to your satisfaction. If there is anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. Your continued support means a lot to us, and we're committed to providing you with exceptional service every time you shop with us. Thank you once again for your kind words. Best regards,
M
Rating: 5 out of 5
As always, everything is perfect. Thank you very much.
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
M
Rating: 5 out of 5
Easy navigation and excellent service. Thank you very much.
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
W
Rating: 5 out of 5
everything as it should be. delivered quickly, no problems. top
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
D
Rating: 5 out of 5
TBien.
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F
Rating: 5 out of 5
Very good delivery times
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G
Rating: 5 out of 5
I am used to ordering from you.nickel fast efficient.
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Response from 1001hobbies
Dear Grégoire Hello, We are delighted to know that you are used to ordering from us and that you are satisfied with our services. Your loyalty and satisfaction are very important to us, and we are grateful for your continued trust. We look forward to serving you again. Yours faithfully
P
Rating: 3 out of 5
I placed my order 3 weeks ago, and first you tell me that my order will be delivered soon, then you send me an email telling me that my parcel has not yet been shipped. I'm worried about the reliability of your service,
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R
Rating: 3 out of 5
It's hard to give an opinion when you're not told what it's about. On the seller's site? The online ordering process? Shipping? The delivery? The goods purchased?
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C
Rating: 4 out of 5
Very fast
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P
Rating: 5 out of 5
very good site
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P
Rating: 3 out of 5
fast shipping - competitive prices
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Y
Rating: 5 out of 5
Very good, good after-sales service. Pleasant, conscientious salespeople.
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J
Rating: 5 out of 5
ALL VERY PROFESSIONAL AND THE DELIVERY TIME WAS VERY REASONABLE, ONLY THAT SEUR DID NOT SEND IT TO MY HOUSE I HAD TO TRAVEL 40 KM TO PICK IT UP. OTHERWISE VERY WELL
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Response from 1001hobbies
Dear customer Thank you for sharing your experience with us. We are glad that you found our service professional and that the delivery time was reasonable. We regret that the carrier did not deliver your package as expected. We understand that this may have caused inconvenience and apologize for the inconvenience caused. Please note that our policy is to use a delivery point close to your delivery address, unless it is not available. In this case, we will do our best to keep you informed and find the best possible solution. We thank you for your understanding and patience. If you have any further questions or concerns, please do not hesitate to contact us. We are here to help you.
B
Rating: 4 out of 5
The delivery time was longer than indicated.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
F
Rating: 5 out of 5
Great
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
C
Rating: 5 out of 5
I've always been satisfied, so there's nothing to complain about.
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M
Rating: 5 out of 5
Fast delivery. Product as expected. Thank you.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
S
Rating: 5 out of 5
Package arrived on the promised date, in good condition.
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N
Rating: 5 out of 5
fun site, fast delivery
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J
Rating: 4 out of 5
The parts still have to be assembled!...
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M
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Excellent. A slight mix-up on an order earned me a nice bonus gift, even though I hadn't asked for anything. Thank you so much!
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J
Rating: 5 out of 5
Hello 1001hobbyes team, navigation page very easy and very clear, a small downside put the number of items still available because when placing my order I was restricted in quantity, otherwise delivery on time, products well packaged, on this see you later for a next order. Maquettistement vôtre ...
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P
Rating: 5 out of 5
All good parcel arrived after some time after ordering
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
J
Rating: 5 out of 5
...........
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
H
Rating: 5 out of 5
Fine web site with good search capabilities.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
S
Rating: 5 out of 5
Super all
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Response from 1001hobbies
Thank you very much for your feedback! We are very pleased to hear that you are satisfied with your purchase. If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help! Yours sincerely,
J
Rating: 1 out of 5
Delivery much too late and then also wrong article delivered Poor communication with English speaking staff
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
G
Rating: 5 out of 5
Reliable information on products in stock; competitive prices; correct delivery times.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
S
Rating: 5 out of 5
good site
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