English 
R
Rating: 5 out of 5
Excellent transaction Thank you
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
M
Rating: 5 out of 5
Item delivered without any problems -)
L
Rating: 5 out of 5
Problem of incomplete product on receipt, but super top after-sales service, very kind and quick in resolving the problem.
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C
Rating: 5 out of 5
Great, nothing to report!
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A
Rating: 5 out of 5
I have found the site very easy to navigate. The service has been excellent with the person I have been dealing with being very helpful.
The car model is beautiful and it has been more detailed than I expected.
I would say this has been a very satisfactory experience.
The car model is beautiful and it has been more detailed than I expected.
I would say this has been a very satisfactory experience.
G
Rating: 5 out of 5
Impeccable, fast delivery and well packaged. Easy to order, all good things...
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F
Rating: 5 out of 5
Another good buy
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R
Rating: 5 out of 5
Fast delivery and order as requested.
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S
Rating: 5 out of 5
Nothing to say
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C
Rating: 5 out of 5
Fast delivery
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P
Rating: 3 out of 5
Delivery time too long, but material of good quality and well packaged.
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P
Rating: 5 out of 5
Everything was great, completely satisfied
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J
Rating: 5 out of 5
Business to be recommended.
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J
Rating: 5 out of 5
Was very pleased with 1001hobbies and my order. it arrived a lot sooner than i expected
G
Rating: 5 out of 5
Products delivered one day before perfect.
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M
Rating: 5 out of 5
Super
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L
Rating: 5 out of 5
Well-protected parcel Fast delivery Perfect transaction
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A
Rating: 5 out of 5
Fast delivery and everything arrived intact, great!
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C
Rating: 5 out of 5
OK for delivery.
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M
Rating: 1 out of 5
Worthless webshop! After two weeks of waiting, my order has still not been shipped even though it is indicated to be in stock. The e-mail is not responded to and when I call I get an English speaking person on the phone (probably outsourced customer service). Can't cancel the order on the website or by phone because they first have to 'investigate' what went wrong. In short, worthless order here NEVER again. Now just hope I get my money back.
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Response from 1001hobbies
Dear Customer, We are very sorry to hear that you experienced problems with your order. As a French online store, we always strive to provide high-quality customer service, and we deeply regret that your experience did not meet your expectations. We want to assure you that we take your concerns very seriously and will immediately investigate what happened with your order. We will do our best to correct this mistake and we hope to regain your trust again in the future. If you have any further questions or comments, please do not hesitate to contact us directly. We are ready to assist you. Kind regards,
C
Rating: 5 out of 5
very clear site, interesting products
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
C
Rating: 5 out of 5
Niquel
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J
Rating: 5 out of 5
Very good, the product arrived perfectly packed and on time.
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T
Rating: 5 out of 5
Good price, good selection, shipping is great with all the necessary information
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J
Rating: 4 out of 5
An order and a follow-up nothing to say, my parcel and the place of delivery very well.
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F
Rating: 5 out of 5
Still all good
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D
Rating: 5 out of 5
Fast, very professional
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P
Rating: 5 out of 5
Thank you for offering references that were out of production as soon as they were reissued. Fast and controlled delivery. Best regards.
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Response from 1001hobbies
Hello Patrick, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
E
Rating: 4 out of 5
Fine webshop that can supply a lot of nice modeling products and accessories. Also, the price is good in my opinion and the stock status and delivery time is accurate and transparent. Also I really like their website navigation and search. Only thing I would like to see more extensive is the information about the plastic building model itself. It lacks useful information about the model, not about the aircraft type itself. But about how the building model is. I will definitely order here more often!
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Response from 1001hobbies
Dear customer, Thank you very much for your positive feedback! We are pleased to hear that you are satisfied with our webshop and our modeling products. We are pleased to know that you find our prices reasonable and that you find our stock status and delivery times accurate and transparent. We also appreciate your comments about our website navigation and search function. We strive to make your shopping experience as smooth as possible. Regarding the information about the plastic building models, we would like to let you know that we receive this information directly from our suppliers. However, your comments help us to further improve our product information and add more details, such as the presence of rubber wheels and other relevant details about the building models themselves. We are happy to hear that you plan to order from us more often, and we look forward to serving you again in the future! If you have any further suggestions or comments, please do not hesitate to contact us. We are always ready to listen to our customers and improve our service. Kind regards,
C
Rating: 5 out of 5
Quick service
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J
Rating: 5 out of 5
no problem with you ras
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F
Rating: 5 out of 5
Always good
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F
Rating: 4 out of 5
For this order and received the mini ok not the toyota hilux received another one
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V
Rating: 4 out of 5
R.A.S expé + conditioning pro
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O
Rating: 5 out of 5
Well received, on time. Great!
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J
Rating: 5 out of 5
Easy access to the various sections, very good delivery tracking, carefully packaged and protected.
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C
Rating: 5 out of 5
Great, didn't expect everything to go so smoothly. Highly recommended.
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E
Rating: 5 out of 5
Excellent site with a very wide choice of products. The conditions of use and delivery are impeccable. I highly recommend this site. Thank you very much. Eric.
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Response from 1001hobbies
Thank you very much for your comment Hello Eric, Thank you for your comment and for your confidence. We insist on the fact that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
L
Rating: 4 out of 5
Lots of choice , varied and consistent . Simple site, easy to navigate and purchase, no delivery problems, happy little nephew!
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S
Rating: 5 out of 5
clear site, fast communication
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