Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 41 125 published reviews

Summary of reviews

1001hobbies delivers with speed and careful packaging, consistently protecting items and ensuring fast, on-time delivery across many reviews. Customers highlight reliable order processing, smooth pre-orders, and prompt, professional service, with multiple mentions of well-packed shipments and accurate product descriptions. The store offers a wide range of products and a well-designed website, supporting easy tracking and helpful updates that keep buyers informed throughout the process. Overall, customers praise good value, competitive pricing, and strong reliability in fulfilling orders.

All reviews

H
Haegelin L.
Rating: 5 out of 5
following a purchase from 15/05/2024
perfect packaging, well received.
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Response from 1001hobbies
Thank you for your feedback! Glad to hear that the packaging was perfect and that you received your order.
G
Gaetan S.
Rating: 5 out of 5
following a purchase from 06/05/2024
Nickel.
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Response from 1001hobbies
Thanks for your opinion and see you soon!
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Eric C.
Rating: 4 out of 5
following a purchase from 03/05/2024
Well the prices of some models have been corrected
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Response from 1001hobbies
We constantly strive to adjust our prices to offer the best deals to our customers. We hope this helps make your shopping experience even more enjoyable. Thank you for your support and see you soon on our site!
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Olivier C.
Rating: 4 out of 5
following a purchase from 10/05/2024
The order was incomplete and 1001 Hobbies did not warn me. I had to report it afterwards to get compensation.
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Response from 1001hobbies
Thank you for your understanding and for letting us know. We are working on improving our processes to serve you better in the future.
M
Mercedes H.
Rating: 5 out of 5
following a purchase from 12/05/2024
Fast order and delivery
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Response from 1001hobbies
Thank you very much for your feedback! I'm glad to hear that the order and delivery were fast.
M
Michel D.
Rating: 4 out of 5
following a purchase from 17/05/2024
ras everything is top notch thank you
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Response from 1001hobbies
Thank you for your feedback! Glad to know that everything is top notch. Thank you very much!
E
Edgar G.
Rating: 5 out of 5
following a purchase from 03/05/2024
Incredibly fast delivery once the order was processed. So glad they had what I was looking for since the items were very hard to find.
Response from 1001hobbies
We're thrilled to hear that you received your order incredibly fast once it was processed! It's great to know that we had exactly what you were looking for, especially since the items were hard to find. Thank you for choosing 1001Hobbies!
P
Peter S.
Rating: 5 out of 5
following a purchase from 26/04/2024
Super!!!
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Response from 1001hobbies
️🥰
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Samih L.
Rating: 2 out of 5
following a purchase from 14/04/2024
The slowest package I've ever had A shame and very little tracking Crying for tracking news
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Response from 1001hobbies
We are sorry for the delay you have experienced with your parcel. We confirm that the parcel has been delivered. We will take the necessary steps to improve our email tracking so that you are better informed in the future. Your satisfaction is important to us, and we thank you for your patience.
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Owen V.
Rating: 4 out of 5
following a purchase from 06/05/2024
Clear
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Response from 1001hobbies
🥰
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Miguel Angel S.
Rating: 4 out of 5
following a purchase from 17/04/2024
Ok all good
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Response from 1001hobbies
🥰
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Jeffrey C.
Rating: 4 out of 5
following a purchase from 21/05/2024
initial Delivery date was not communicated right away but all went very well after
Response from 1001hobbies
We apologize for any initial confusion regarding the delivery date, but we're glad to hear that everything went well afterward. Thank you for your understanding and feedback!
G
Gianni A.
Rating: 5 out of 5
following a purchase from 24/05/2024
VERY USABLE SITE ACCURATE EXPEDIENTS
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Response from 1001hobbies
Thank you so much for your positive feedback! We are happy that our site was user-friendly and that the shipments were accurate. We hope to serve you again soon!
D
Daniel C.
Rating: 5 out of 5
following a purchase from 12/06/2024
very well
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Response from 1001hobbies
Thank you very much for your very positive review!
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Jean-Claude M.
Rating: 5 out of 5
following a purchase from 09/06/2024
All clear
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Response from 1001hobbies
Thanks for your feedback! Glad to hear everything's OK
H
Harry Y.
Rating: 5 out of 5
following a purchase from 18/05/2024
Excellent range of hard-to-find models and hobby items, all at reasonable prices.
Response from 1001hobbies
We're glad you appreciate our excellent range of hard-to-find models and hobby items at reasonable prices! Rest assured, we're committed to sourcing the best pieces for enthusiasts like you. Thank you for your feedback!
B
Bruno H.
Rating: 4 out of 5
following a purchase from 03/06/2024
No problem
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Response from 1001hobbies
Thank you so much for your feedback! It's great to know that everything went well.
B
Bram U.
Rating: 3 out of 5
following a purchase from 21/05/2024
The delivery time was quite long, then turns out a product could not be delivered. Instead of simply refunding the undelivered item, the seller apparently works with a voucher to use on a subsequent order. A not very customer-oriented and old-fashioned system that only serves to benefit the seller himself.
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Response from 1001hobbies
Thank you for your feedback. We understand your disappointment with the delivery time and the undelivered product. We apologize for the inconvenience. If you would prefer to receive a refund instead of a credit, please email [email protected]. We will process your request as soon as possible. Kind regards
Y
Yannick D.
Rating: 5 out of 5
following a purchase from 12/06/2024
It is a very clear and well done site in delivery times very fast and without worries very good continue like that
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Response from 1001hobbies
Thank you very much for your compliments! We're delighted that you found our site clear and well designed, and that you appreciated our fast, hassle-free delivery service. Your satisfaction is our priority, and we will continue to provide the best possible service. We look forward to seeing you again soon!
J
Jürgen K.
Rating: 1 out of 5
following a purchase from 19/03/2024
One item (Action Base 7) was simply canceled and not delivered even though it was in stock.
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Response from 1001hobbies
Please accept our apologies for the inconvenience caused by the item "Action Base 7" being canceled even though it was in stock. We have already contacted you to resolve the issue. Thank you for your understanding and patience. With our best regards, The 1001 Hobbies team
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Herbin B.
Rating: 5 out of 5
following a purchase from 12/06/2024
Everything in order and quickly delivered
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Robert B.
Rating: 5 out of 5
following a purchase from 17/04/2024
Always satisfied with delivery and choice of products
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Response from 1001hobbies
We're delighted that you're always satisfied with the delivery and choice of our products! We do our utmost to offer a wide range of products to meet your expectations. Thank you very much for your trust and loyalty. See you soon for new discoveries on our site! ️
J
Jean-Claude S.
Rating: 5 out of 5
following a purchase from 21/05/2024
The order was well prepared and secure, and I was satisfied with the relationship I had with you.
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Response from 1001hobbies
We're delighted that you found your order well prepared and secure! It's great to know that you're satisfied with our customer relations and the information provided to track your order. We look forward to welcoming you back for future purchases. See you soon on our site!
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Serge M.
Rating: 5 out of 5
following a purchase from 26/05/2024
having received my order through a relay I am very satisfied with the information received on the progress of this one; thank you very much.
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Response from 1001hobbies
It's great to hear that you are satisfied with our service! We are delighted that the information on the progress of your order was clear and helpful. Thank you so much for your positive feedback! See you soon for new experiences with us!
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Olivier P.
Rating: 5 out of 5
following a purchase from 03/06/2024
Very attractive price, great site, delivery time respected, excellent customer relations on the phone. I recommend
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Response from 1001hobbies
Thank you so much for your positive feedback! We are delighted that you enjoyed our customer service. We take pride in providing a personalized and satisfying experience for all our customers. We look forward to serving you again soon!
H
Hervé B.
Rating: 3 out of 5
following a purchase from 06/06/2024
On the website, the illustration does not correspond to reality. The box is different.
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Response from 1001hobbies
Thank you for your feedback. Please contact us at [email protected] with photos so that we can rectify the situation. We are sorry that the illustration on the site does not correspond to the reality of the box received.
J
Juan Jose T.
Rating: 5 out of 5
following a purchase from 19/04/2024
Order received in perfect condition and with good price. Thank you.
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Response from 1001hobbies
Thank you for your positive feedback!"
F
François M.
Rating: 5 out of 5
following a purchase from 05/06/2024
Appreciated the combined sale of the paint pots with the corresponding models and the wide choice of models.
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Response from 1001hobbies
Thank you for your positive review! We're delighted you enjoyed your experience with us. We look forward to seeing you soon for more modelling adventures!
K
Kristof W.
Rating: 5 out of 5
following a purchase from 03/06/2024
Very satisfied.
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Response from 1001hobbies
Glad to hear you are very satisfied!
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Rene V.
Rating: 5 out of 5
following a purchase from 02/06/2024
perfect
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José Antonio A.
Rating: 3 out of 5
following a purchase from 30/05/2024
In process, in stock as of 11/06 : ALFA-ROMEO GIULIA QUADRIFOGLIO RECEIVED , English green satin enamel paint 364 - In stock NOT RECEIVED
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Regis B.
Rating: 5 out of 5
following a purchase from 12/05/2024
Everything went very well, I recommend it ;)
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted that everything went smoothly. Your recommendation makes us very happy. See you soon for new orders!
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Juan Vicente W.
Rating: 5 out of 5
following a purchase from 02/06/2024
Everything perfect, as always
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Tim J.
Rating: 5 out of 5
following a purchase from 07/04/2024
Arrived on time and well packaged. Will definitely use 1001 again !
Response from 1001hobbies
Thank you for your positive feedback! 🇫🇷 We're delighted to hear that your order arrived on time and was well packaged. We look forward to serving you again at 1001hobbies
R
Robbin J.
Rating: 5 out of 5
following a purchase from 27/05/2024
Was delivered quickly .
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Response from 1001hobbies
Glad to hear it was delivered quickly!
A
Alberto P.
Rating: 5 out of 5
following a purchase from 09/06/2024
Very good
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Response from 1001hobbies
Thank you for your positive feedback! We are glad that you found our service very good
N
Nicholas D.
Rating: 5 out of 5
following a purchase from 25/05/2024
As described. A whole lot of kit for the money! Very happy
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Response from 1001hobbies
Thank you for your review! Glad to hear the product met your expectations and that you got great value for your money! Your satisfaction means a lot to us. Looking forward to serving you again soon!
D
Dwan E.
Rating: 5 out of 5
following a purchase from 06/06/2024
I live in england.uk.
Big big thank you, great communication,fast delivery, great seller to buy from.AAA
Response from 1001hobbies
Thank you so much for your kind words! We're delighted that you had a great experience with us, from communication to fast delivery. Your support means a lot to us! France sends its heartfelt thanks for your support.
M
Marc H.
Rating: 5 out of 5
following a purchase from 20/05/2024
VERY GOOD
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Jonathan R.
Rating: 5 out of 5
following a purchase from 22/05/2024
Super site! Super fast delivery (ordered on a Sunday, delivered on Thursday) and very competitive prices. Would recommend.
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Response from 1001hobbies
Thank you for your wonderful review! We're delighted to hear that you enjoyed our super-fast delivery (Sunday to Thursday, what a feat!) and our competitive prices. We thank you for your recommendation and look forward to serving you again. We hope to see you soon!