Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Michael M.
Rating: 5 out of 5
following a purchase from 22/02/2024
This is a great.model.I have never built one of these before.i think it's very good.looks good on its stand as well.thank you.
Response from 1001hobbies
thank you Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Armand M.
Rating: 5 out of 5
following a purchase from 14/03/2024
as I already know this site, I am very happy with its service and would recommend it.
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Juan Pablo R.
Rating: 3 out of 5
following a purchase from 02/03/2024
Improve delivery dates.
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Francisco C.
Rating: 5 out of 5
following a purchase from 11/03/2024
Perfect, I have already bought several times and always fast and easy.
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Stéphane D.
Rating: 5 out of 5
following a purchase from 09/03/2024
Nickel shaving
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Felipe L.
Rating: 5 out of 5
following a purchase from 04/03/2024
Fast delivery and very good communication, highly recommended
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Sergio P.
Rating: 5 out of 5
following a purchase from 28/02/2024
Very easy to use page. Very extensive catalog and if you do not have the product requested at that time, they order it for you. I really like the company because it looks serious. The only point less good is that sometimes they take a long time to deliver the package because as I say they have to request it. Overall, it is an excellent company, without a doubt, and I will buy from them again.
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Sergio P.
Rating: 5 out of 5
following a purchase from 27/02/2024
Very easy to use page. Very extensive catalog and if you do not have the product requested at that time, they order it for you. I really like the company because it looks serious. The only point less good is that sometimes they take a long time to deliver the package because as I say they have to request it. Overall, it is an excellent company, without a doubt, and I will buy from them again.
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Edwin S.
Rating: 4 out of 5
following a purchase from 15/03/2024
fast shipped item
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Nader A.
Rating: 5 out of 5
following a purchase from 16/03/2024
Items in perfect condition, prompt and careful dispatch
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Jens G.
Rating: 5 out of 5
following a purchase from 22/02/2024
Very good
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patrizio S.
Rating: 5 out of 5
following a purchase from 24/02/2024
I have always found everything, sometimes long wait but worth it, very high quality.
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Boudewijn P.
Rating: 5 out of 5
following a purchase from 29/02/2024
Lots to find, thanks to the easy search function everything is neatly put on the screen.Delivery time of the chosen item varies, whether it is in stock or still needs to be sourced.I am satisfied
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Manfred B.
Rating: 4 out of 5
following a purchase from 10/03/2024
Fast delivery
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Aime P.
Rating: 5 out of 5
following a purchase from 14/03/2024
Everything fitted they had given me a signal that the art was back in stock.And also provided me with information I asked about 1/72 items because I almost don't work with those
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Massimo D.
Rating: 5 out of 5
following a purchase from 11/02/2024
Beautiful model kit almost unobtainable. Great value for money as well.
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Victor H.
Rating: 1 out of 5
following a purchase from 20/02/2024
It took 17 days to send me the product.
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Response from 1001hobbies
Dear customer, We are very sorry for the inconvenience caused by the delay in the shipment of your product. We understand how important it is for you to receive your order on time and we sincerely apologize for any inconvenience this has caused. Our goal is to provide a fast and efficient service, and we regret that on this occasion we did not meet your expectations in terms of delivery time. We will take your comments into consideration in order to improve our processes and prevent similar situations from occurring in the future. We appreciate your patience and understanding. If you have any other questions or concerns, please do not hesitate to contact us. We are here to help you in any way we can. Yours sincerely,
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gonzalo Q.
Rating: 3 out of 5
following a purchase from 06/03/2024
Correct products and competent prices, but excessive shipping costs and excessively long delivery times, as well as non-compliance due to over-delivery.
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Thomas F.
Rating: 3 out of 5
following a purchase from 27/02/2024
Quality of the statue was good. Mine turned up arm had snapped off I emailed said about it got email back Getting hold of there supplier 2 weeks later still no reply. Was thinking of buying alot of the website no questioning if that's a good idea
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Paul R.
Rating: 5 out of 5
following a purchase from 25/02/2024
Excellent product selection and fast shipping. Good communication on the status of my order. Perfect
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Sanjin P.
Rating: 2 out of 5
following a purchase from 11/03/2024
2 months to receive the order, item errors, shipping type errors... Telephone service was good, however
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Response from 1001hobbies
We would like to apologize for any delivery delays or errors. We have recently had to deal with restocking delays at some of our suppliers, which has led to delays in processing some orders. In order to serve you better despite these difficulties, we have taken the decision to split your order so that we can send you the available items as soon as possible. We are pleased to hear that you have found our telephone service satisfactory, but we are aware that this does not make up for the inconvenience you have experienced. Your feedback is extremely valuable to us and we will actively work to improve our processes to avoid such problems in the future. We thank you for your patience and understanding during this difficult period. We are determined to rectify this situation and regain your trust. If you have any further questions or concerns, please do not hesitate to contact us directly. We're here to help! See you soon
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francois H.
Rating: 5 out of 5
following a purchase from 05/03/2024
Very good communication. Deadlines met.
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FRANCOISE B.
Rating: 5 out of 5
following a purchase from 12/03/2024
Super very happy
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Jean-Luc G.
Rating: 5 out of 5
following a purchase from 01/03/2024
Thank you
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Etienne C.
Rating: 5 out of 5
following a purchase from 26/02/2024
simple, efficient, good communication
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JEREMY C.
Rating: 1 out of 5
following a purchase from 11/11/2023
a fuir does not want to cancel orders and sends products 3 months after official release 0/5*
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Response from 1001hobbies
Dear Customer, We are sorry to hear that you were disappointed with your shopping experience with us. We understand your frustration and apologize for any inconvenience. We would like to inform you that some of our offers may be pre-orders, meaning that products are reserved before their official release. Unfortunately, this may lead to delays in delivery, due to the production and distribution process of the products. We value your feedback and are committed to improving our processes to better communicate delivery times and respond more effectively to order cancellation requests in the future. Your satisfaction is our top priority, and we look forward to earning your trust again in the future. If you have any further questions or concerns, please do not hesitate to contact us directly. We're here to help. We look forward to hearing from you,
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SOCHARD J.
Rating: 5 out of 5
following a purchase from 25/02/2024
Item conforms but late delivery due to restocking.
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laurent O.
Rating: 4 out of 5
following a purchase from 14/03/2024
Received very quickly. Thank you
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manuel V.
Rating: 5 out of 5
following a purchase from 11/03/2024
Navigation on the site is clear and uncluttered, and parcel delivery is top-notch.
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Peter G.
Rating: 5 out of 5
following a purchase from 12/03/2024
The product arrived quickly and works well.
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Bruno Rafael J.
Rating: 5 out of 5
following a purchase from 14/03/2024
Fast delivery and great service.
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philippe R.
Rating: 5 out of 5
following a purchase from 28/02/2024
Perfect
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Ismael S.
Rating: 5 out of 5
following a purchase from 15/03/2024
Great
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vincent H.
Rating: 5 out of 5
following a purchase from 04/03/2024
model meets my expectations and delivered faster than expected
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Jean Thomas S.
Rating: 5 out of 5
following a purchase from 15/03/2024
Very fast delivery, I am very satisfied.
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GILLES M.
Rating: 5 out of 5
following a purchase from 15/03/2024
Wide range of products available. On-time delivery.
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Jean Marie Z.
Rating: 5 out of 5
following a purchase from 13/03/2024
good transaction carried out quickly and easily
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Hervé G.
Rating: 4 out of 5
following a purchase from 04/03/2024
Fine
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Eric J.
Rating: 5 out of 5
following a purchase from 15/03/2024
Very fast and well protected shipment. Secure transaction via PayPal , perfect .
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Sigrid V.
Rating: 5 out of 5
following a purchase from 10/03/2024
The article arrived in perfect condition, no complaints
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